#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)409-6883

Rental Center

(718)409-6714

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Location

2560 Bruckner Blvd

Bronx, NY 10465

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Upcoming Workshops

Customer Store Reviews

  • 4.4 out of 622 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (622)
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Showing 1-30 of 622 reviews
Kind and helpful employees
Employees are very friendly and helpful. Specially sale cashier IRMGARD. She is very helpful and kind. Her good behavior makes me smile and happy.
by
    • Recommended
    Winter Storm Supplies
    Best day ever was in and out of Home Depot un 15 minutes. Got everything I needed at 4 om
    by
      • Recommended
      Shopping car
      Yes I was looking for a shopping car and the worker from the return department went out of her way to assist me with a shopping car that I neeed for my two Doors thanks!
      by
        Efficient Lay out of products!
        I find it very easy to find items that I needed. And the workers easily direct me to the right aisle for a particular product I’m looking for.
        by
          • Recommended
          Great Store with Familiar Faces — But Room for Improvement
          Store #6877 has always been one of my favorite Home Depot locations. I genuinely enjoy shopping here. It’s always a pleasure to walk in and see familiar faces — employees who’ve worked there for years. That consistency creates a welcoming atmosphere and makes the store feel like a home away from home. That said, there’s always room for improvement, and I’ve noticed a few areas that could use attention. One in particular is the returns/customer service area. When the line gets long — say, five or more customers — and there are multiple employees behind the counter (often around four), it’s frustrating to see only one person handling the returns while others are engaged in lengthy conversations, either with each other or with customers. Building relationships is important, and I absolutely appreciate good customer service, but I believe managing the line and wait times should be just as much of a priority as creating a friendly atmosphere. Jumping in to help when things get backed up would make a big difference in customer experience and show a shared responsibility among the team. Overall, I appreciate this store and its staff. A few small changes could make the experience even better.
          by
            • Recommended
            Great customer service, very good prices.
            I bought my materials and kitchen appliances Wednesday 10/08 and can wait to get them
            by
              • Recommended
              Amazing customer service
              I was advised on an item I was in search of and was pleased with the purchase. I was also impressed with the holiday decor.
              by
                • Recommended
                Unorganized
                This store needs better management. The door says open at 6am to 10 but we had to wait until 8am to shop. So many issues but no time to tell you.
                by
                  Bruckner store Horrible
                  This Store is horrible compared to just 3 years ago
                  by
                    Best Home Depot I have visited in a long time
                    People around the store are very helpful and friendly.
                    by
                      Plenty of Items in Stock
                      A great improvement at this store. They have all organized and more items in stock for you to buy. Of course, there are still items you may have to order BUT the staff is completely different too, friendly and welcoming and they approach YOU to assist you. Great job.
                      by
                        • Recommended
                        Need Home products this is the place to shop
                        I bought the needed cleaning supplies and it was there.
                        by
                          • Recommended
                          Home Depot Delivery
                          I bought a GE Washer from Home Depot and it was left on the Hallway by the delivery drivers. Sad!
                          by
                            Horrible
                            Went in for a vent with MESH!!!! for a shed tried 4 different home depots and even online but the vents they had had NO MESH!!!!
                            by
                              Washing machine mix up.
                              Was hard to find a sale associate. Once found, thought everything went smooth but it didn't. They ended up ringing up the wrong washing machine. I asked for a samsung washing machine, was told that they was ringing up a samsung one but they ended up with a LG model. Realized when I got home it was the wrong one. Called to cancel and to order the right one. Missed my delivery date due to this error. Was then quoted one price and was told all I had to do was show up the next day and they will honor what was quoted. That didn't happen. If I didn't need a washing machine right away, I would've purchased elsewhere. If you tell the customer one quote, keep your word.
                              by
                                Great customer service
                                This location has shelves stocked and employees ready and willing to help. I had a pleasant experience at this location of home depot.
                                by
                                  • Recommended
                                  Awful
                                  Hope you don’t mind your online orders getting cancelled cause the staff can’t figure out how to put them together.
                                  by
                                    Good store
                                    I always purchase paints from this location
                                    by
                                      • Recommended
                                      Customer service
                                      Great customer service
                                      by
                                        • Recommended
                                        Nice greeting but no one to help
                                        I went to store and was kinda greeted ? But when asked for help , I was directed to associate that wasn't there.. x3 times... waste of time all the time.
                                        by
                                          Great service
                                          Employees are friendly ant the store is a convenient location.
                                          by
                                            • Recommended
                                            NO RECEIPT GIVEN
                                            On April 23, 2025 I bought PolyBlend Plus non-sanded grout. When I checked out at cashier, I was not given a receipt because register ran out of paper. I asked him if he could email me a receipt, he said NO. I have received email receipts from Macy's, Target, Gap and Blue Navy. It turns out, I have to return product because it is not pre-mixed. To add insult to injury, exposure to the ingredients have cancer causing elements. I will have to use my online bank record of the transaction. Red Devil has premixed tile grout, which doesn't have cancer causing ingredients.
                                            by
                                              it was very disrespectful delivery not happy at all
                                              So I order my fridge and I know which day is coming so they call me before coming in 10 minutes and they leave my fridge in the front door. This is how they do delivered. They’re supposed to put my fridge inside my kitchen, which they did not which I get a hard time to put it inside my kitchen and I have to fix it myself. I don’t know if this fridge is brand new or something or they Give me something old. I have no idea and I have no idea who to talk to so this is very disrespectful delivery leave it on the front door and left. I need Home Depot to call me and we gotta talk. This is not right. I can order my fridge to another place. I get more respectful and the fixer the fridge how I want it. This is wasting our money and disrespectful delivery that I had and then I have to find somebody to help me to put the fridge inside to my kitchen. It was very disrespectful delivery just left to give her attitude and left.i need someone call me
                                              by
                                                Easy way to buy
                                                Have a parking !find most of you need! Easy way in and out ! Great personal ready to help you
                                                by
                                                  • Recommended
                                                  Grateful to maximum.
                                                  Very good team I like everybody and I like the fan to shop
                                                  by
                                                    • Recommended
                                                    Delta Shower Door
                                                    I bought a set of glass shower doors, when I got home and opened the box they were the wrong style and were two different sizes. I called up the store and they said I had to bring them back. It was not easy as they weigh 90lbs. and I had a stroke and use a walker to ambulate. The return desk associate said someone probably returned them and placed different glass in the box. The plumbing manager then gave me the correct doors. When someone returns any item I think staff should verify it is actually the item they purchased,
                                                    by
                                                      Door installation
                                                      I like the cleaness and organize sections
                                                      by
                                                        • Recommended
                                                        Thank you staff at Home Depot
                                                        The staff at this Home Depot is always helpful and courteous. Thank you staff.
                                                        by
                                                          • Recommended
                                                          Great purchase.
                                                          Convenient reliable and affordable.
                                                          by
                                                            Shopping experience
                                                            I had a wonderful experience and staff was very helpful and courteous.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 622 reviews

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