#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(623)873-5305

Rental Center

(623)873-5310

Store Hours

Mon-Sat:
5:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4848 N 43rd Ave

Phoenix, AZ 85031

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.5 out of 447 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (447)
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Showing 1-30 of 447 reviews
Great customer service
Extremely satisfied with my new drill set
by
    • Recommended
    Great customer service
    Excellent customer service! I love coming to this location. I have another location closer to my place but this location has great customer service. Especially Edmond the general manager and Angel. Thank you so much for your great service always making me feel comfortable, and welcome to come for my projects!
    by
      • Recommended
      good cashier
      The cashier was friendly
      by
        Excellent customer service in the lumber department
        Pedro an associate from lumber fell in love with his customer service and his extensive knowledge an amazing man :)’
        by
          • Recommended
          Amazing customer service
          Stopped in to pick up a few things to make an axle for a cart building. I was greeted by a lovely young lady named Dena. She greeted me with a big smile and asked if I needed help. I was impressed by her knowledge. She helped me get all the parts I needed and gave me some great ideas I hadn't considered. No matter how busy these employees are they always go above and beyond for their customers. This is my favorite Home Depot store.
          by
            • Recommended
            Vagrancy!
            theres an overabundance of vagrance and homeless people directly in the area! very unappealing!
            by
              Highly knowledgeable about store products
              No Apple Pay and this location has no veterans discount . Self check out a manager is Rude very unfriendly
              by
                Great place, good service.
                I bought mulch at a great price and good service.
                by
                  • Recommended
                  Great customer service!!
                  Klein tools from home depot been the best for my trade . Thank you
                  by
                    • Recommended
                    If you want to visit a third world country in America come here
                    This this place absolutely sucks none of the employees help you they just stand around and talk to each other like a bunch idiots but they don't help customers but they just sit around and help each other the great conversation and collect the check awesome job Home Depot way to drop the ball and hiring all these people to work here video of my Home Depot experience coming soon
                    by
                      1 found this review helpful
                      Home Depot Has Employees that go out of there way to make your visiit worth the drive
                      Since power tools are locked up I had to wait over 20 minutes for an employee. However they were so helpful, apologetic and made sure that I was checked out immediately after receiving the tool.
                      by
                        • Recommended
                        Great customer service and pro desk associates
                        Continuously happy with the customer service and the dedication of service I receive throughout the store most of all the protests and the managers as well as my number one Behr rep Oscar
                        by
                          • Recommended
                          Customer service
                          I was going to write a negative review after a heavy set female prodesk associate was rude, difficult to work with, and petty. I was gonna... until Lalo and Chris showed up and their professionalism and excellent customer service restored my faith in this location. Another really great employee is Omar. You want to be blown away by professionalism and excellent customer service ask for Omar. If you need a supervisor or manager, Lalo and Chris are extremely professional.
                          by
                            • Recommended
                            HVAC Maintenance/Tune Up with Parker & Sons
                            The HVAC Technician from Parker & Sons was very knowledgeable, professional, communicative and quick to diagnosis a leak in the evaporative coil. However, the price charged by the company was excessive and quote for replacing the coil was more than double from other HVAC Companies. Buyer beware!
                            by
                              Employees always attentive and helpful
                              When I need help I find an employee who is not helping another customer. They always take the time to help.
                              by
                                • Recommended
                                Employees are friendly helpful and patient
                                I've visited this location over 30 times in the past few months and every visit has been great! The employees are helpful and attentive! CAM is always ready to help with a smile and great attitude!
                                by
                                  • Recommended
                                  Hlme
                                  Susie from Plumbing he’ll me out
                                  by
                                    • Recommended
                                    Hot Shot bed bug egg and flea spray
                                    They are helpful at where to find things and the spray was very good and solved my problem
                                    by
                                      • Recommended
                                      Clogged Drain
                                      I had the most amazing experience at this location. Andrew was not only readily available, but took the time to explain the different products. I ended up purchasing the Green Gobbler and it worked perfectly! Thanks so very much Andrew for making the start of 2023 so memorable!
                                      by
                                        • Recommended
                                        great customer service
                                        Brandon was a great help, friendly, and very knowledgeable. Great customer service.
                                        by
                                          • Recommended
                                          Excellent service with everything I need.
                                          I went to buy some air filters, but when I walked by the painting area, I decided to start my project to paint my house. The employees at the painting area were attentive and resourceful; they tried to save me money, and they made the experience superb. I highly recommend this store because it has almost everything I need for my projects. I returned twice on the same day. I was in the parking lot when I remembered that I needed a few items, and when back, I found them and bought them. Employees were helpful and easy to approach and get help. I wish to win the sweepstake to purchase new appliances. I saw a fridge with a screen for the internet and an excellent washer.
                                          by
                                            • Recommended
                                            all around good experience
                                            Products are available and there are some knowledgeable help
                                            by
                                              • Recommended
                                              Great Service
                                              This customer chose to rate the product and not provide text.
                                              by
                                                Rude Employees
                                                The women in the checkout counter and return side were really rude as well as when checking out. Do better home depot. I wish they would’ve treated my dad better im glad i went with him to help him out.
                                                by
                                                  Very busy store
                                                  This store is always very busy but does keep a lot of materials in stock most of the time.
                                                  by
                                                    • Recommended
                                                    Great Employees
                                                    Been to plenty of Home Depot’s but these folks are extremely helpful.
                                                    by
                                                      • Recommended
                                                      a demeaning exprience
                                                      I am A teacher working on a school garden . I went to buy 4 cement blocks. i picked 4 that were 1.67 each the cashier told me I had to different kinds so i asked the price difference. he said 20 cents. so i told george (the cashier) i would go get the other 2 to match the 1.67 price instead of the 1.87. he said fine i came back with 2 more from the bay and he told me they were the 1.87 ones. i told him they are in the bay and both pallets are marked 1.67. he said no they are not so i went to get a picture of the price and bays. he continued to dispute it. then finally rang me up at the 1.67. while waiting for the credit card to complete purchase he asked me with a smurk was it worth the 40 cents? it was 80 cents he couldn't even do the math. i was a little apprehensive to his remarks. i said yes when its for a school project price does matter. we are public school. he definatley changed the rest of my night making me feel bad about being frugal because i have a budget when teaching at a public school. I told him sorry if inconvenienced him. he then replies I get paid anyway. i dont even know what he meant by that.
                                                      by
                                                        Customer service
                                                        Love the customer service.went out there way to find a product for me
                                                        by
                                                          • Recommended
                                                          The store was very clean and an employee greeted and helped
                                                          When I arrived I asked an employee where I can get keys made he told what aisle and he also there was a machine and he was polite.
                                                          by
                                                            • Recommended
                                                            Store 4848 n 43rd ave,Ave, phx az.
                                                            I have shop at this store for years and it has always been busy but the parking lot always looked liked a place to drop your trash.Im sure the the unconscious people are more to blame but still.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 447 reviews

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