Filter Reviews By:Rating, Profile, Gender, Age (420)
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Showing 1-30 of 420 reviews
Jun 29, 2022
Great Service
by
Jun 25, 2022
Rude Employees
The women in the checkout counter and return side were really rude as well as when checking out. Do better home depot. I wish they would’ve treated my dad better im glad i went with him to help him out.
by
Mar 9, 2022
Very busy store
This store is always very busy but does keep a lot of materials in stock most of the time.
by
Recommended
Feb 15, 2022
Great Employees
Been to plenty of Home Depot’s but these folks are extremely helpful.
by
Recommended
Feb 8, 2022
a demeaning exprience
I am A teacher working on a school garden . I went to buy 4 cement blocks. i picked 4 that were 1.67 each the cashier told me I had to different kinds so i asked the price difference. he said 20 cents. so i told george (the cashier) i would go get the other 2 to match the 1.67 price instead of the 1.87. he said fine i came back with 2 more from the bay and he told me they were the 1.87 ones. i told him they are in the bay and both pallets are marked 1.67. he said no they are not so i went to get a picture of the price and bays. he continued to dispute it. then finally rang me up at the 1.67. while waiting for the credit card to complete purchase he asked me with a smurk was it worth the 40 cents? it was 80 cents he couldn't even do the math. i was a little apprehensive to his remarks. i said yes when its for a school project price does matter. we are public school. he definatley changed the rest of my night making me feel bad about being frugal because i have a budget when teaching at a public school. I told him sorry if inconvenienced him. he then replies I get paid anyway. i dont even know what he meant by that.
by
Jan 27, 2022
Customer service
Love the customer service.went out there way to find a product for me
by
Recommended
Dec 28, 2021
The store was very clean and an employee greeted and helped
When I arrived I asked an employee where I can get keys made he told what aisle and he also there was a machine and he was polite.
by
Recommended
Dec 15, 2021
Store 4848 n 43rd ave,Ave, phx az.
I have shop at this store for years and it has always been busy but the parking lot always looked liked a place to drop your trash.Im sure the the unconscious people are more to blame but still.
by
Recommended
Nov 15, 2021
Friendliest Cashier I have ever had anywhere
Melissa was our cashier in the Home and Garden exit and she was the most friendly and helpful cashier I have ever had!!
by
Recommended
Nov 4, 2021
Customer service
Dedra (customer service) and Chris (manager) are amazing and helpful! Thx again! Customer service is ON POINT!
by
Recommended
Oct 20, 2021
Stuntn
I was looking for a scraper that fits Sawzall. They had just redesigned/modeled the power tools section, just my luck! The home depot employee didn't know more than me were to help. But he helped process of eliminating the tips when I found them he noted were they were and said good day. I did have a good day.
by
Oct 9, 2021
Excellent service
Today I went to redeem a gift card given by an employer , I found what I like and sale cashier Dalila helped me understand return policy and product use . All was done in quite a fast manner , with a speedy exit. Very great .
by
Recommended
Jul 26, 2021
The store was clean, the staff was knowledgeable, and self checkout was very fast!
The store was clean, the staff was knowledgeable, and self checkout was very fast!
by
Verified Purchase
Recommended
Jun 30, 2021
Store is clean and organized.
Store is clean and organized.
by
Verified Purchase
Recommended
May 10, 2021
Customer service is amazing, had an amazing experience with this store, employees there were help...
Customer service is amazing, had an amazing experience with this store, employees there were helpful and very polite!
by
Verified Purchase
Recommended
May 8, 2021
No customer service, no greeting
No customer service, no greeting
by
Verified Purchase
Apr 22, 2021
Normally I don’t write reviews but the customer service I got from joely was absolutely the best ...
Normally I don’t write reviews but the customer service I got from joely was absolutely the best a customer can get! she helped me find and help look for a great price and as any customer knows pricing is a big deal and buying appliances can be overwhelming and she made the process so smooth and easy for me!!!
by
Verified Purchase
Recommended
Mar 27, 2021
By far the most unprofessional associates I have ever encountered in a Home Depot. No carts avail...
By far the most unprofessional associates I have ever encountered in a Home Depot. No carts available, and when I asked the associate at the door for a cart his response was, "If you want one go out in the parking lot and find one." Unacceptable.
by
Verified Purchase
1 found this review helpful
Feb 15, 2021
Andy in Garden Center was so helpful and knowledgeable.I will be shopping at the Home Depot store...
Andy in Garden Center was so helpful and knowledgeable.I will be shopping at the Home Depot store from now on.
by
Verified Purchase
Recommended
Feb 13, 2021
Cashiers are awesome and always willing to help. Store manager is helpful.
Cashiers are awesome and always willing to help. Store manager is helpful.
by
Verified Purchase
Recommended
Jan 19, 2021
I will recommend home to every one that need to buy house equipment and even building material an...
I will recommend home to every one that need to buy house equipment and even building material and plumbing materials.
by
Verified Purchase
Recommended
Jan 3, 2021
Not friendly at all. Took way to long before someone actually helped me.
Not friendly at all. Took way to long before someone actually helped me.
by
Verified Purchase
1 found this review helpful
Dec 29, 2020
Cashier Rubi was very helpful, pleasant and respectful. Store was clean and the trip was fast. Th...
Cashier Rubi was very helpful, pleasant and respectful. Store was clean and the trip was fast. Thanks.
by
Verified Purchase
Recommended
Dec 18, 2020
I was robbed by your staff for my stencils I need to use at work. They stole my cell phone and re...
I was robbed by your staff for my stencils I need to use at work. They stole my cell phone and refused to submit to my citizens arrest. I am disabled and it is unclear what damage was done to my business phone while in possession of the thief. Craig or Mariano.
by
Verified Purchase
Nov 20, 2020
Obviously, your on-line in-stock needs to be better managed by the 'manager in charge'--made even...
Obviously, your on-line in-stock needs to be better managed by the 'manager in charge'--made even more obvious when staff says several other people were there for same item and they didn't have it the previous day, yet on-line still showed it available today. Requested help, someone was paged, were told the guy was cutting lumber, yet we were at the cutting station and no one was there. After 10 minutes, went up front, and the 'specialist' guy was loading boards, not cutting lumber, and not answering page. Realize times are different, but there were tons of other employees who could have stepped in to load boards and have the 'specialist' respond to help request. Fix your on-line inventory--2.5 hours of time/travel with same results is ridiculous in this era.
by
Verified Purchase
1 found this review helpful
Oct 30, 2020
Overall, not a bad store. As with most HD it screams of needing more floor personnel available to...
Overall, not a bad store. As with most HD it screams of needing more floor personnel available to answer questions. In this, very deficient. My experience has been a good product selection but more of a DIY self-help as when you need someone you have to walk through the entire store floor to get some attention and then pray they don't have an attitude. And I attribute this stress being caused by management as is obvious there is a lack of floor personnel. As opposed to a very few running around like Jack Rabbits.
by
Verified Purchase
Recommended
Sep 23, 2020
At this Home depot there was no one around to help me with assistance. Employees were on ladders ...
At this Home depot there was no one around to help me with assistance.
Employees were on ladders with boxes around them with no warning signs or blocked off areas to let customers know.
by
Verified Purchase
Sep 22, 2020
Window Depart for ordering shades is highly uneducated employees. I would never recommend anyone ...
Window Depart for ordering shades is highly uneducated employees. I would never recommend anyone to place an order there. Home Depot definition of "window" is actually "shade", the the install amount is per "window" but actually per "shade" because some shades don't cover the full window which will require multi shades to cover one window. So the install is per shade not per window.