#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(623)873-5305

Rental Center

(623)873-5310

Store Hours

Mon-Tue:
5:00am - 10:00pm

Wed:
5:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
5:00am - 10:00pm

Sat:
5:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4848 N 43rd Ave

Phoenix, AZ 85031

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Customer Store Reviews

  • 4.5 out of 449 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (449)
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Showing 1-30 of 449 reviews
The employees are helpful everytime I am there.
The employees are helpful everytime I am there.
by
  • Verified Purchase
  • Recommended
the department was clean and there was alot of good vinyl flooring selections i am happy with the...
the department was clean and there was alot of good vinyl flooring selections i am happy with the customer service that was provided.
by
  • Verified Purchase
  • Recommended
Associates are always helpful and friendly
Associates are always helpful and friendly
by
  • Verified Purchase
  • Recommended
awesome store
awesome store
by
  • Verified Purchase
  • Recommended
Angel and Tom were extremely helpful and knowledgeable
Angel and Tom were extremely helpful and knowledgeable
by
  • Verified Purchase
  • Recommended
Love this store, the only negative thing I can say; I can't stand all the "aliens" that hang out...
Love this store, the only negative thing I can say; I can't stand all the "aliens" that hang out in the parking lot looking for someone to hire them! If you can stand around all day, you can easily get a job with a contractor. I hate people coming up to my window when I have to stop in the parking lot asking if I need anything done, or have some work for them.
by
  • Verified Purchase
  • Recommended
The staff was extremely friendly & helpful in assisting me to find what I needed.
The staff was extremely friendly & helpful in assisting me to find what I needed.
by
  • Verified Purchase
  • Recommended
I'm very happy with the service provided The customer service was fantastic. I would recommend th...
I'm very happy with the service provided The customer service was fantastic. I would recommend this Home Depot to all my friends, they were outstanding today. The customer service was helpful and they know how to help you to find whatever you need.
by
  • Verified Purchase
  • Recommended
The staff at this store is amazing. The level of knowledge about the project we were planning an...
The staff at this store is amazing. The level of knowledge about the project we were planning and the advice we were given was outstanding. The first salesperson We spoke with did not have the answer to our questions but she knew exactly who to call and we are very pleased. Alma, a design consultant in kitchen and bath, took all the time needed to get everything planned and purchased...and the items we needed were available. We also purchased paint and various other items and the staff was helpful in that area as well.
by
  • Verified Purchase
  • Recommended
OMG, DOES ANYONE WORK HERE?, AND DOES ANYONE CARE TO HELP YOU? I CAME HERE TO BUY HARDWARE FOR MY...
OMG, DOES ANYONE WORK HERE?, AND DOES ANYONE CARE TO HELP YOU? I CAME HERE TO BUY HARDWARE FOR MY CABINETS, INSTALLED BY HOME DEPOT AND THEY DO NOT CARRY THAT PARTICULAR HINGE THAT THEY INSTALLED ON EVERY CABINET IN OUR KITCHEN. LOTS OF CUSTOMERS WANDERING AROUND LOOKING FOR HELP. ONE CASHIER,NO SELF CHECKOUTS WORKING CORRECTLY. THIS STORE WAS A DISASTER WHEN IT CAME TO CUSTOMER SERVICE .
by
  • Verified Purchase
1 found this review helpful
Everybody in the store had a smile and were friendly with eachother and the customers.
Everybody in the store had a smile and were friendly with eachother and the customers.
by
  • Verified Purchase
  • Recommended
I hate to be a party poopers but I looked at the list of winners and I didn't see any from Phoen...
I hate to be a party poopers but I looked at the list of winners and I didn't see any from Phoenix Arizona or Arizona at all. That would have made me feel like we have a chance to win this drawing. I know the store very well because of how many times I have been at this store. Yes. Yes. Yes. Thank you!
by
  • Verified Purchase
  • Recommended
Good inventory nice cashiers
Good inventory nice cashiers
by
  • Verified Purchase
  • Recommended
Clean, friendly and fast.
Clean, friendly and fast.
by
  • Verified Purchase
  • Recommended
WOW~!!! Talk about going downhill. Corporate greed at it's worst! They have eliminated positions ...
WOW~!!! Talk about going downhill. Corporate greed at it's worst! They have eliminated positions for checking out, forcing you to self check out. It is a horrible way to treat your employees and a poor way to treat customers! Way to go Home Depot!! You have dropped down several more notches on who I visit first.
by
  • Verified Purchase
New self check out machines are great, don't have to wait on line for a long period of time. Cash...
New self check out machines are great, don't have to wait on line for a long period of time. Cashiers are friendly and helpful, also.
by
  • Verified Purchase
  • Recommended
Francis in Appliances was great to deal with and really knew her products, she was a very positi...
Francis in Appliances was great to deal with and really knew her products, she was a very positive person , wonderful to deal with. thank you again Francis
by
  • Verified Purchase
  • Recommended
This store has the best employees. They are always ready to help and if they don't know the answ...
This store has the best employees. They are always ready to help and if they don't know the answer to your situation, they will direct you to someone who does.
by
  • Verified Purchase
  • Recommended
There's a guy in the returns department he is a nice and helpful person I wish I knew his name
There's a guy in the returns department he is a nice and helpful person I wish I knew his name
by
  • Verified Purchase
  • Recommended
Great Customer Service Frances McDaniel
Great Customer Service Frances McDaniel
by
  • Verified Purchase
  • Recommended
For any paint needs, ask Danny Gallegos. He is kind, patient, and knowledgeable and willing to go...
For any paint needs, ask Danny Gallegos. He is kind, patient, and knowledgeable and willing to go above and beyond, even amidst the generally hectic paint section.
by
  • Verified Purchase
  • Recommended
I bought a Whirlpool Refigerator after couple hours ( less than 48hrs) I found out the Refigerat...
I bought a Whirlpool Refigerator after couple hours ( less than 48hrs) I found out the Refigerator has something wrong with loud and crazy noises from the fan inside of the unit and I came to the store want to return it back to them but they denied, they told me have to contact with Whirlpool customer service.
by
  • Verified Purchase
1 found this review helpful
Very satisfied with the customer service received by Francis in the Appliance Department
Very satisfied with the customer service received by Francis in the Appliance Department
by
  • Verified Purchase
  • Recommended
I have spent about $10,000.00 in remodel purchases. The last aspect of buying paint has been craz...
I have spent about $10,000.00 in remodel purchases. The last aspect of buying paint has been crazy. I had a contractor go pick up more paint and provided the Behr original paint sample chip from the store and he was told he neded the picture of the bar code to make a gallon. What is the bar code on the paint color chip from the store do? I went to purchase a color this evening for and was told the paint color may be darker or lighter than the Behr paint color sample chip using one of the suggested Home Depot paints. The manager indicated they may not be able reproduce the same color if it is not a Behr paint, though they offer several brands. Also, I asked for help in the plumbing department, no one showed up! I think it it is time to try a different company for the next remodel...which starts in about 30 days.
by
  • Verified Purchase
2 found this review helpful
Clean store, great variety of products always kept in stock. Extremely friendly and knowledgeable...
Clean store, great variety of products always kept in stock. Extremely friendly and knowledgeable staff.
by
  • Verified Purchase
  • Recommended
overall visit was a disaster. items to purchase not available or in stock. looked around enti...
overall visit was a disaster. items to purchase not available or in stock. looked around entire store for assistance, registers at self help were not working properly therefore checking out time was OMG
by
  • Verified Purchase
This store is a good place to find your home needs...
This store is a good place to find your home needs...
by
  • Verified Purchase
  • Recommended
The associates in plumbing department at 4848 N 43rd Avenue Camelback Road are rude and not very ...
The associates in plumbing department at 4848 N 43rd Avenue Camelback Road are rude and not very helpful; they should take lessons from the store located at 9969 W Camelback Road, which will now be the Home Depot I will shop...
by
  • Verified Purchase
I came to get a gallon of paint and some exterior trim. I left with neither. I stood at the paint...
I came to get a gallon of paint and some exterior trim. I left with neither. I stood at the paint counter, there was one gentleman helping another customer and another employee cleaning the paint mix machine. Wasn't acknowledged. The one helping the customer didn't say, "hello, someone will be right with you"- nothing. So I go to see what I can find on my own, there are 2 ladders right next to each other - an employee on one. I try to move the one that doesn't have someone on it, so I can get through. The employee on the other one doesn't say anything. Just looks down at me. Wow. I got a can of spray paint. I go to lumber- not a soul to be found for help. I looked around several aisles trying to find someone - no one. Carts everywhere. Waste of time. Told the cashier about my experience - gave me a blank look and said "sorry"- not, "would you like to speak with a manager?" Just terrible service, or, actually, just none at all. I'm a pretty easy-going gal, but this was ridiculous. Never again.
by
  • Verified Purchase
1 found this review helpful
Excellent Customer service from the help of the store Manager Brain great job
Excellent Customer service from the help of the store Manager Brain great job
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 449 reviews

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