Reviews for Carmel #2037

This store goes over and beyond in customer service. I will use this store only from now on...

If you need an online item...GO SEE MARY! She is informative,patient and extremely helpful! Outstanding customer service!

We had a large blind order for our new home. Our store representative on this order was Leslie Allen. Due to the large number of new homes being built in this area, I am sure it is hard for HD to keep stock on must need items such as blinds. That was our case. Leslie went to work and diligently searched far and wide to complete our order. This was excellent customer service, and much appreciated by a customer with large windows currently without any window coverings.

Great store and great employees. Shoutout to Daniel in plumbing for great customer service when we needed it.

Excellent customer service here. Larry from Customer Serivce/Online pick-up and Phil from Electrical and Bath were awesome!

Great store to shop. Helpful and knowledgeable staff. Always a joy to shop here.

Sylvia was amazing ! Ask for her !

Cliff did an exceptional job helping me find exactly what I was looking for! He was very knowledgeable and kind throughout the entire interaction! The store was also very well organized and clean. I will definitely recommend this location to my friends and family!

Great experience with a cashier named Sharon, she made me feel like a valued customer.

The store is very clean well stocked and the staff are friendly and helpful. I have shopped at the store a few times now instead of going to Lowe’s. I have found Home Depot to be a much better atmosphere for a senior citizen who knows a little about what she’s looking for to actually get help. It’s very refreshing to actually be Asked if I needed any help. Home Depot is now my store of choice.

I enjoy shopping at the Carmel Home Depot. I have confidence the employees have the expertise to answer my questions. Next, they also possess the knowledge of what products will best serve my needs. Due to these qualities I choose the Home Depot prior to other "big box" home improvement stores. It saves a lot of my time. I have recommended the Home Depot to my friends just for these reasons.

This is my go-to home improvement store. The staff is *always* helpful, knowledgeable and superbly friendly. This is my consistent experience but I especially wanted to write about this trip because my niece (12) was with me. She's become interested in "making things with wood" so I got her a gift card to HD for Christmas. We went to pick things out and both Ashley and Ken were AWESOME to us! They helped us get the things we needed and it really left an impression on my niece. We felt like VIPs.

If still selling mulch, top soil, etc. after the Garden Center closes in late Fall, customer service should be readily available to help load items onto a cart. I had to go to Customer Service to ask for assistance and then waited about 10 minutes for a disgruntled employee to help me on one of my shopping trips. It would be nice, too, if the employee readily volunteered to load items into vehicle at curb. I've felt like it was an imposition to have the heavy bags I bought loaded into my SUV on one rainy day and one cold, windy day recently. Thanks for "listening."

The people that work at this Home Depot are amazing. This is where I go for tools, material, and advice on how to complete a project. This is the place to go for sure.

This is the best of the home improvement stores around. Excellent employees who wear their masks correctly and are polite and helpful.

Dean in Hardware was a fantastic help and just a very pleasant person with whom I enjoyed interacting! Mary was also great on the register! Store was clean and well organized. I found exactly what I went there to buy.

This store is top notch. Staffed with the best people in the business.

The associates are very helpful and friendly.

The store was clean and the cashiers are friendly.

EXCELLENT CUSTOMER SERVICE THAT INCLUDES A HEARTY WELCOME, FINDING ITEMS AND A FRIENDLY, CURTIOUS CHECK OUT.

Great store - great people!

Mike in Paints was VERY helpful and Amy is always great in Check out!

Exceptional customer service and great selections. Very pleased with my experience today when buying a fridge that I couldn’t find, literally, anywhere else in the country during these times. So grateful!

Fantastic customer service skills from Cesar and Kevin! Very helpful and friendly! This shopping experience has replaced how I was treated as a customer at the previous location on Sunday. Thank you very much!!

we finally found the products we needed and delivery will be within a week, not a month!

Clean..and check out was fast

Staff in Kitchen Appliances were all excellent. Very knowledgeable and helpful. Had a return credit issue and received excellent service from "Loyola" in the store's business office. She was very professional, cheerful and resolved my billing issue immediately. Great store all the way around!

Bring your own muscle - you will have to load your vehicle yourself.

I had a great experience @ The Carmel Store 2037 and the staff was well informed, helpful and pleasant Angela the cashier was informed, smart and nice. Also the store was very clean and organized.

Friendly store employees Able to offer assistance to fill an order