#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(602)494-5884

Rental Center

(602)494-5890

Store Hours

Mon-Wed:
5:00am - 10:00pm

Thu:
9:00am - 8:00pm

Fri:
5:00am - 10:00pm

Sat:
5:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12434 N Cave Creek Rd

Phoenix, AZ 85022

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 650 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (650)
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Showing 1-30 of 650 reviews
Tay was a great employee. Helpful and sweet.
Very happy with the work bench I bought for my husband, he loves it!
by
    • Recommended
    Slow refunds
    Overall, I have been satisfied with this store. My only complaint is a refund to my credit card has NOT been posted after 3 days!!!
    by
      • Recommended
      Great store!!
      I felt a positive vibe the moment I entered! I was there early in the morning and the store was bustling. Obviously, I'm not the only one who enjoys going to this store ... and, I'll be back!
      by
        • Recommended
        staff mebers
        workers very friendly. customer service always helpful. clean store.
        by
          • Recommended
          great customer service
          Bob Coe is extremely helpful
          by
            • Recommended
            Great costumer service!
            The staff is very helpful and knowledgeable.
            by
              • Recommended
              I prefer this location over others. Employees at this location are always friendly and helpful.
              I prefer this location over others. Employees at this location are always friendly and helpful.
              by
              • Verified Purchase
              • Recommended
              Had a great shopping experience on this trip. Found all items I needed quickly. Prices were goo...
              Had a great shopping experience on this trip. Found all items I needed quickly. Prices were good and I even opened a new credit card and got a further discount. All done very quickly and efficiently. Thanks Home Depot!
              by
              • Verified Purchase
              • Recommended
              Clerks are always friendly, helpful in all departments. Cave creek store isn't the closest to me,...
              Clerks are always friendly, helpful in all departments. Cave creek store isn't the closest to me, but by far the best customer service!
              by
              • Verified Purchase
              • Recommended
              The employees are always helpful, friendly, knowledgeable and willing to go out of their way to h...
              The employees are always helpful, friendly, knowledgeable and willing to go out of their way to help.
              by
              • Verified Purchase
              • Recommended
              I stopped at this store last week on my way home to pick up some items I seen on the store site, ...
              I stopped at this store last week on my way home to pick up some items I seen on the store site, couldn’t find them,I stopped in today Dave and Paula both took time to take me 2 the items ,kudos to Paula and Dave both 5stars for going above and beyond in such a hectic time in life, Thankyou to both of you
              by
              • Verified Purchase
              • Recommended
              Always honored my veterans discount… was told today that the policy of giving veterans discount i...
              Always honored my veterans discount… was told today that the policy of giving veterans discount is for the 4 special holidays a year. They should make this known better by having signs foretelling this policy.
              by
              • Verified Purchase
              Went to get some plumbing supplies and went to go check out and use the veteran discount then I w...
              Went to get some plumbing supplies and went to go check out and use the veteran discount then I was told that we no longer honor the veteran discount on an every day process! Then I was abruptly cut off by the front cashier firmly explaining to me that they’re only active duty and certain days of the year that we are allowed to use our discounts. She was still assertive and forward about the restrictions and without further explanation she turned her back to me and walked away. I have shopped at this location for over 20 years and never once have I been firmly disrespected to in that manner. I said “OK and thank you ma’am “ and I checked myself out without the discount and left. I did show her my ID or attempted to and she said my VETERAN card is not going to be accepted. About 30 min later I had a friend go back to get a last supply I had missed and he got his VETERAN discount. So what gives. I believe your cashier lady name was Nikki ? Also while I’m here. Instead of 10 rows of pro or pick online purchases. Maybe make 1-3 rows for veteran parking. Just food for thought.
              by
              • Verified Purchase
              • Recommended
              Always friendly and helpful.
              Always friendly and helpful.
              by
              • Verified Purchase
              • Recommended
              Very helpful Zelene in patio helped find my items
              Very helpful Zelene in patio helped find my items
              by
              • Verified Purchase
              • Recommended
              Friendli and healthful people
              Friendli and healthful people
              by
              • Verified Purchase
              • Recommended
              The store is well stocked, has helpful personnel, and is relatively easy to enter and exit the pa...
              The store is well stocked, has helpful personnel, and is relatively easy to enter and exit the parking lot since it has numerous entry/exit points
              by
              • Verified Purchase
              • Recommended
              Conveniently located. Clean parking lot and store. Employees are friendly and helpful. This is a ...
              Conveniently located. Clean parking lot and store. Employees are friendly and helpful. This is a well stocked store.
              by
              • Verified Purchase
              • Recommended
              Clean store, good product availability, friendly and professional staff.
              Clean store, good product availability, friendly and professional staff.
              by
              • Verified Purchase
              • Recommended
              All the personnel there are very helpful and always friendly. The store always have what I need a...
              All the personnel there are very helpful and always friendly. The store always have what I need and always at a best price from other stores . Its always an enjoyable experience. Donna is a lady that works there and is always such a pleasure to speak to and is very helpful even though it might not be her department. And the gentleman in the wheel chair, not sure his name but that guy is always helping someone and with a smile and is a great positive asset to the store. Sincerely, Neil
              by
              • Verified Purchase
              • Recommended
              THIS HOME DEPOT IS THE BEST AND WE CAN'T SHOP ENOUGH. WE'RE ALWAYS IN AND OUT AND WE ALWAYS SAY T...
              THIS HOME DEPOT IS THE BEST AND WE CAN'T SHOP ENOUGH. WE'RE ALWAYS IN AND OUT AND WE ALWAYS SAY THIS IS OUR HOME AWAY FROM HOME AND WE LOVE IT, AND PLAN TO KEEP SHOPPING HERE AS LONG AS THEY ARE STILL AROUND, WE LOVE EACH AND EVERYONE ONE OF THE EMPLOYEES AND THEY NEED TO BE RECOGNIZED AND APPREICATED FOR ALL THEY DO. THANK YOU ALL FOR MAKING THIS OUR HOME DEPOT.
              by
              • Verified Purchase
              • Recommended
              Great service, well stocked store and staff are so willing to go the extra mile to care for you a...
              Great service, well stocked store and staff are so willing to go the extra mile to care for you and your concerns and needs.
              by
              • Verified Purchase
              • Recommended
              THIS HOME DEOPT STORE IS THE BEST AND THE STAFF IS " AWESOME" WILL CONTINUE TO SHOP HERE FOREVER ...
              THIS HOME DEOPT STORE IS THE BEST AND THE STAFF IS " AWESOME" WILL CONTINUE TO SHOP HERE FOREVER AND WE HOPE THAT YOU WILL BE HERE FOR A LONG TIME. THIS IS " OUR HOME AWAY FROM HOME" and WE LOVE IT"
              by
              • Verified Purchase
              • Recommended
              If you want efficient, courteous and knowledgeable help for appliances, ask for David - he’s great!!
              If you want efficient, courteous and knowledgeable help for appliances, ask for David - he’s great!!
              by
              • Verified Purchase
              • Recommended
              WE LOVE THIS STORE AND WILL KEEP SHOPPING AT THIS LOCATION FOR CLOSENESS AND CLEANLINESS AND THE ...
              WE LOVE THIS STORE AND WILL KEEP SHOPPING AT THIS LOCATION FOR CLOSENESS AND CLEANLINESS AND THE STAFF THAT WORKS THERE. THANK YOU ALL FOR DOING AN OUTSTANDING JOB. PLEASE PLEASE BE SAFE. THANK YOU.
              by
              • Verified Purchase
              • Recommended
              Your staff are the best and help for me the store is just wonderful.
              Your staff are the best and help for me the store is just wonderful.
              by
                • Recommended
                This Home Depot store is very convenient to our home and we still recognize some outstanding empl...
                This Home Depot store is very convenient to our home and we still recognize some outstanding employees who are working over this store such as Bob from the Electric Department we thank him very much and we wishing him a glorious life! Also, our special thank you to the wonderful Virginia Hinkley she always helping people and us among them. Our thanks to Mrs. Dawn she always has the best smiles for Home Depot customers! Special thanks to our wonderful Diane as well.
                by
                • Verified Purchase
                • Recommended
                Very friendly staff. Wont let you walk in circles. Thanks guys.
                Very friendly staff. Wont let you walk in circles. Thanks guys.
                by
                • Verified Purchase
                • Recommended
                once again, great service... Love that new store logo
                once again, great service... Love that new store logo
                by
                • Verified Purchase
                • Recommended
                This store is conveniently close to where I live. Always a pleasant experience, always have what ...
                This store is conveniently close to where I live. Always a pleasant experience, always have what I need in stock.
                by
                • Verified Purchase
                • Recommended
                Showing 1-30 of 650 reviews

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