#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(602)494-5884

Rental Center

(602)494-5890

Store Hours

Mon-Wed:
5:00am - 10:00pm

Thu:
9:00am - 8:00pm

Fri:
5:00am - 10:00pm

Sat:
5:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12434 N Cave Creek Rd

Phoenix, AZ 85022

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 650 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (650)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 650 reviews
I received exceptional care in all areas that I was in. I live closer to the Thunderbird and I-1...
I received exceptional care in all areas that I was in. I live closer to the Thunderbird and I-17 store and know some of the people there, quite well.. They are great to me.. To go into a store and not know anyone and receive such great care, was very refreshing..I certainly left the store in a better mood. I was dreading the transaction of buying the flooring because I was using multiple cards and a check to pay for it. The young man that helped me was exceptional..I am so sorry I don't have his name in front of me.. Maybe Cody in the return, pickup area.. I really appreaciated all of his help. He definetly went out of his way to help me. Then I purchased something else and used regular check out.. Sharon helped me and was outstanding...
by
  • Verified Purchase
  • Recommended
I try to only go to this store and the one at Tatum & Bell. I have found them to be the 2 best h...
I try to only go to this store and the one at Tatum & Bell. I have found them to be the 2 best home depot locations when it comes to helpful & knowledgeable employees.
by
  • Verified Purchase
  • Recommended
Too many bad apples managent does nothing about
Too many bad apples managent does nothing about
by
  • Verified Purchase
THE STORE MANAGER IS GREAT AND IT SHOWS THRU TO THE EMPLOYEES AND THE SERVICE LEVEL!
THE STORE MANAGER IS GREAT AND IT SHOWS THRU TO THE EMPLOYEES AND THE SERVICE LEVEL!
by
  • Verified Purchase
  • Recommended
I ONLY SHOP THIS STORE BECAUSE OF THE SERVICE!
I ONLY SHOP THIS STORE BECAUSE OF THE SERVICE!
by
  • Verified Purchase
  • Recommended
GREAT SERVICE! FRIENDLY STAFF! AWESOME SELECTION!
GREAT SERVICE! FRIENDLY STAFF! AWESOME SELECTION!
by
  • Verified Purchase
  • Recommended
I think this is one of the best Home Depots. I like the easy self check out lanes.
I think this is one of the best Home Depots. I like the easy self check out lanes.
by
  • Verified Purchase
  • Recommended
My experience with Sandy #24 in the paint department was truly outstanding. The lady knows how to...
My experience with Sandy #24 in the paint department was truly outstanding. The lady knows how to mix the colors to get an almost exact match. I really appreciated her help.
by
  • Verified Purchase
  • Recommended
They usually have what I'm looking for - I bring a list. In-store assistance is sparse, and I had...
They usually have what I'm looking for - I bring a list. In-store assistance is sparse, and I had to ask several times. Cashiers seem more knowledgeable than some of the on-floor help. Mike, a random HD employee who was in the parking lot going into the store (to start work) was their star! He stopped and helped me load an A/C and stuff that I purchased into my car without me having to ask for help.
by
  • Verified Purchase
  • Recommended
Staff is friendly and helpful. The store is clean and stock is always kept up. We enjoy shoppin...
Staff is friendly and helpful. The store is clean and stock is always kept up. We enjoy shopping at this Home Depot.
by
  • Verified Purchase
  • Recommended
Always get great service when I ask. Today lawn mower guy and cashier were awesome.
Always get great service when I ask. Today lawn mower guy and cashier were awesome.
by
  • Verified Purchase
  • Recommended
Nice
Nice
by
  • Verified Purchase
  • Recommended
Everyone in several departments was friendly, helpful, knowledgeable and on it! No waiting to fi...
Everyone in several departments was friendly, helpful, knowledgeable and on it! No waiting to find an associate. This store is better than most and one I have visited several times with the same excellent service.
by
  • Verified Purchase
  • Recommended
Well stocked and well organized store with very available associates to help. Signage and "greete...
Well stocked and well organized store with very available associates to help. Signage and "greeter" helpful in saving time to locate items wanted. Appreciate that many signs and descriptions are in Spanish as well as English. Associates give off pleasant "I like my job, and am proud to work here" vibe. Always leave this store feeling my problem/concern will be solved by my "correct purchase." One more thought: I sometimes encounter an associate who is in wheelchair. I feel proud to shop in a store that honors this form of diversity too.
by
  • Verified Purchase
  • Recommended
The Phoenix Home Depot on Cave Creek Road is always clean and easy to navigate. Recently, it's m...
The Phoenix Home Depot on Cave Creek Road is always clean and easy to navigate. Recently, it's many friendly employees were helpful assisting me to find what I was looking for and when placing an appliance order, my salesman was knowledgeable plus he was efficient at doing the computer work necessary.
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
the associates are very nice and friendly, store is very clean and organized.
the associates are very nice and friendly, store is very clean and organized.
by
  • Verified Purchase
  • Recommended
Lack of good help. There is a good reason at all of the Home Depot is why they have the permane...
Lack of good help. There is a good reason at all of the Home Depot is why they have the permanent sign it says help wanted
by
  • Verified Purchase
1 found this review helpful
I’ve shopped at the Cave Creek Home Depot for more than 10 years. In all that time the store has ...
I’ve shopped at the Cave Creek Home Depot for more than 10 years. In all that time the store has been consistently clean, employees are all very helpful, especially the paint and garden departments! Thank you for always being there for me!
by
  • Verified Purchase
  • Recommended
EMPLOYEES AT THIS STORE HAVE ALWAYS BEEN GREAT TO US. FRED, OUR BASSET HOUND, LOVES TO COME TO TH...
EMPLOYEES AT THIS STORE HAVE ALWAYS BEEN GREAT TO US. FRED, OUR BASSET HOUND, LOVES TO COME TO THIS STORE BECAUSE THE EMPLOYEES AND CUSTOMERS ARE SO GOOD TO HIM. THE EMPLOYEES HAVE EVEN GIVEN FRED HIS OWN HOME DEPOT APRON TO WEAR. HE LOVES IT AND WALKS VERY PROUD WHEN WE ARE IN THE STORE.
by
  • Verified Purchase
  • Recommended
Nikki checked us out in the contractor area. She was knowledgeable and resourceful, friendly and ...
Nikki checked us out in the contractor area. She was knowledgeable and resourceful, friendly and kind. From the first step into the store to the last step leaving, employees helpful attitudes and knowledge, product availability, and being present were a pleasure to behold.
by
  • Verified Purchase
  • Recommended
I truly love going to Home Depot, especially when they have those awesome little car carts for mo...
I truly love going to Home Depot, especially when they have those awesome little car carts for moms with little ones. My daughter can be entertained while I shop in gardening or explore the store for my next home improvement ideas.
by
  • Verified Purchase
  • Recommended
The personnel in paint, hardware and plumbing, hardware are very knowledgeable and friendly
The personnel in paint, hardware and plumbing, hardware are very knowledgeable and friendly
by
  • Verified Purchase
  • Recommended
I shop at Home Depot for home repair and home rehab items three or four times a year. This parti...
I shop at Home Depot for home repair and home rehab items three or four times a year. This particular store is my favorite. I even love the drive getting there! I've never had a bad experience, purchased a bad item or encountered an unfriendly employee. It's as if the managers go out of there way to make sure all employees are friendly and attentive. If this store closed, I'd be quite displeased! Thank you for keeping it well-stocked, with the quality customer service I've come to know and count on. Thank you!
by
  • Verified Purchase
  • Recommended
Every time I go to this store, I am amazed at the friendliness and helpfulness of the staff at t...
Every time I go to this store, I am amazed at the friendliness and helpfulness of the staff at this store. The store is clean and pleasant to visit. Recently completed ordering supplies for a tub to shower conversion and they made it very easy and pleasant.
by
  • Verified Purchase
  • Recommended
Clean the store,and outside the store,don't let leftover packaging on the floor and in the shoppi...
Clean the store,and outside the store,don't let leftover packaging on the floor and in the shopping carts,traffic routes should not be blocked,several store shelves out of stocks, empty boxes everywhere
by
  • Verified Purchase
  • Recommended
I have been shopping this Home Depot since moving to the neighborhood in 1996. Great store and g...
I have been shopping this Home Depot since moving to the neighborhood in 1996. Great store and great employees.
by
  • Verified Purchase
  • Recommended
Employees were friendly and knowledgeable. Will definitely return and recommend this store to all.
Employees were friendly and knowledgeable. Will definitely return and recommend this store to all.
by
  • Verified Purchase
  • Recommended
This store is a 10. Products were easily found and had great assistance finding what we needed. F...
This store is a 10. Products were easily found and had great assistance finding what we needed. Friendly and courteous employees.
by
  • Verified Purchase
  • Recommended
I have been Home Depot customer since they first opened their doors on Cave Creek Road, in an em...
I have been Home Depot customer since they first opened their doors on Cave Creek Road, in an empty Woolco store, and survived almost losing them, and survived while they built the new store, after protests from the neighborhood convinced the company that we needed to Keep this store open! I have never had a problem with service, and what few returns I have had were handled well and quickly. The service contractors they utilize are really great-in all of these years I have had only one problem! I have probably spent a small fortune in this store, but believe that every cent was well spent!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 650 reviews

Nearby Stores

Find Another Store

2217 East Bell Road

Phoenix, AZ 85022

2.73 mi

Rental Center

(602)652-9568

Pro Service Desk

(602)652-9562

Mon-Wed: 5:00am - 10:00pm

Thu: 9:00am - 8:00pm

Fri: 5:00am - 10:00pm

Sat: 5:00am - 10:00pm

Sun: 7:00am - 8:00pm

2650 W Thunderbird Rd

Phoenix, AZ 85023

4.46 mi

Rental Center

(602)588-4414

Pro Service Desk

(602)588-4421

Mon-Wed: 5:00am - 10:00pm

Thu: 9:00am - 8:00pm

Fri: 5:00am - 10:00pm

Sat: 5:00am - 10:00pm

Sun: 7:00am - 8:00pm

16803 N Tatum Blvd

Phoenix, AZ 85032

4.51 mi

Rental Center

(602)493-4635

Pro Service Desk

(602)493-4632

Mon-Wed: 5:00am - 10:00pm

Thu: 9:00am - 8:00pm

Fri: 5:00am - 10:00pm

Sat: 5:00am - 10:00pm

Sun: 7:00am - 8:00pm