Reviews for Cave Creek #480

I received exceptional care in all areas that I was in. I live closer to the Thunderbird and I-17 store and know some of the people there, quite well.. They are great to me.. To go into a store and not know anyone and receive such great care, was very refreshing..I certainly left the store in a better mood. I was dreading the transaction of buying the flooring because I was using multiple cards and a check to pay for it. The young man that helped me was exceptional..I am so sorry I don't have his name in front of me.. Maybe Cody in the return, pickup area.. I really appreaciated all of his help. He definetly went out of his way to help me. Then I purchased something else and used regular check out.. Sharon helped me and was outstanding...

I try to only go to this store and the one at Tatum & Bell. I have found them to be the 2 best home depot locations when it comes to helpful & knowledgeable employees.

Too many bad apples managent does nothing about

THE STORE MANAGER IS GREAT AND IT SHOWS THRU TO THE EMPLOYEES AND THE SERVICE LEVEL!

I ONLY SHOP THIS STORE BECAUSE OF THE SERVICE!

GREAT SERVICE! FRIENDLY STAFF! AWESOME SELECTION!

I think this is one of the best Home Depots. I like the easy self check out lanes.

My experience with Sandy #24 in the paint department was truly outstanding. The lady knows how to mix the colors to get an almost exact match. I really appreciated her help.

They usually have what I'm looking for - I bring a list. In-store assistance is sparse, and I had to ask several times. Cashiers seem more knowledgeable than some of the on-floor help. Mike, a random HD employee who was in the parking lot going into the store (to start work) was their star! He stopped and helped me load an A/C and stuff that I purchased into my car without me having to ask for help.

Staff is friendly and helpful. The store is clean and stock is always kept up. We enjoy shopping at this Home Depot.

Always get great service when I ask. Today lawn mower guy and cashier were awesome.

Nice

Everyone in several departments was friendly, helpful, knowledgeable and on it! No waiting to find an associate. This store is better than most and one I have visited several times with the same excellent service.

Well stocked and well organized store with very available associates to help. Signage and "greeter" helpful in saving time to locate items wanted. Appreciate that many signs and descriptions are in Spanish as well as English. Associates give off pleasant "I like my job, and am proud to work here" vibe. Always leave this store feeling my problem/concern will be solved by my "correct purchase." One more thought: I sometimes encounter an associate who is in wheelchair. I feel proud to shop in a store that honors this form of diversity too.

The Phoenix Home Depot on Cave Creek Road is always clean and easy to navigate. Recently, it's many friendly employees were helpful assisting me to find what I was looking for and when placing an appliance order, my salesman was knowledgeable plus he was efficient at doing the computer work necessary.

Great customer service

the associates are very nice and friendly, store is very clean and organized.

Lack of good help. There is a good reason at all of the Home Depot is why they have the permanent sign it says help wanted

I’ve shopped at the Cave Creek Home Depot for more than 10 years. In all that time the store has been consistently clean, employees are all very helpful, especially the paint and garden departments! Thank you for always being there for me!

EMPLOYEES AT THIS STORE HAVE ALWAYS BEEN GREAT TO US. FRED, OUR BASSET HOUND, LOVES TO COME TO THIS STORE BECAUSE THE EMPLOYEES AND CUSTOMERS ARE SO GOOD TO HIM. THE EMPLOYEES HAVE EVEN GIVEN FRED HIS OWN HOME DEPOT APRON TO WEAR. HE LOVES IT AND WALKS VERY PROUD WHEN WE ARE IN THE STORE.

Nikki checked us out in the contractor area. She was knowledgeable and resourceful, friendly and kind. From the first step into the store to the last step leaving, employees helpful attitudes and knowledge, product availability, and being present were a pleasure to behold.

I truly love going to Home Depot, especially when they have those awesome little car carts for moms with little ones. My daughter can be entertained while I shop in gardening or explore the store for my next home improvement ideas.

The personnel in paint, hardware and plumbing, hardware are very knowledgeable and friendly

I shop at Home Depot for home repair and home rehab items three or four times a year. This particular store is my favorite. I even love the drive getting there! I've never had a bad experience, purchased a bad item or encountered an unfriendly employee. It's as if the managers go out of there way to make sure all employees are friendly and attentive. If this store closed, I'd be quite displeased! Thank you for keeping it well-stocked, with the quality customer service I've come to know and count on. Thank you!

Every time I go to this store, I am amazed at the friendliness and helpfulness of the staff at this store. The store is clean and pleasant to visit. Recently completed ordering supplies for a tub to shower conversion and they made it very easy and pleasant.

Clean the store,and outside the store,don't let leftover packaging on the floor and in the shopping carts,traffic routes should not be blocked,several store shelves out of stocks, empty boxes everywhere

I have been shopping this Home Depot since moving to the neighborhood in 1996. Great store and great employees.

Employees were friendly and knowledgeable. Will definitely return and recommend this store to all.

This store is a 10. Products were easily found and had great assistance finding what we needed. Friendly and courteous employees.

I have been Home Depot customer since they first opened their doors on Cave Creek Road, in an empty Woolco store, and survived almost losing them, and survived while they built the new store, after protests from the neighborhood convinced the company that we needed to Keep this store open! I have never had a problem with service, and what few returns I have had were handled well and quickly. The service contractors they utilize are really great-in all of these years I have had only one problem! I have probably spent a small fortune in this store, but believe that every cent was well spent!