Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (448)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 448 reviews
Dec 29, 2020
Received friendly, helpful, above the call of duty service that has become so rare in today's ret...
Received friendly, helpful, above the call of duty service that has become so rare in today's retail world.Store was clean, well organized, and well stocked. It was easy to find what I needed.
by
Verified Purchase
Recommended
Dec 28, 2020
Debbie in customer service took interest in helping me find what I was looking for and also offer...
Debbie in customer service took interest in helping me find what I was looking for and also offered to check me out once I was ready. She was happy and helpful.
by
Verified Purchase
Recommended
Dec 23, 2020
This is my regular THD. I have never had a negative thing to say on how well the store is kept a...
This is my regular THD. I have never had a negative thing to say on how well the store is kept and the friendliness of the employees. This last visit, I would like to highlight cashier "Marissa" for her helpfulness and great attitude. Stressful times, need people like Marissa to help them with their day!
by
Verified Purchase
Recommended
Dec 22, 2020
In order to improve, there has to be strong guidance and follow up/through. Implementing a plan i...
In order to improve, there has to be strong guidance and follow up/through. Implementing a plan isn't going to work if the employees are not held to the standards which are in place. They need to stay busier, less standing around. They need to be more familiar with more departments and have the ability to contact someone who is knowledgeable, if they aren't able to assist the customer. It appears that Home Depot has a bunch of warm bodies-they need to stay teachable and be willing to learn more about products in several areas. They should escort the customer to the aisle in question, rather than pointing their finger in the general direction, that sort of thing. Most of all, they need to be better listeners in order to be better employees.
by
Verified Purchase
Recommended
Dec 4, 2020
I’VE BEEN TO MY FAIR SHARES OF HOME DEPOTS ACROSS THE VALLEY BUT THIS ONE IS SPECIAL. FRIENDLY S...
I’VE BEEN TO MY FAIR SHARES OF HOME DEPOTS ACROSS THE VALLEY BUT THIS ONE IS SPECIAL. FRIENDLY STAFF, EVERYONE ALWAYS WORKING, SMILES ON THEIR FACES AT ALL TIMES.
by
Verified Purchase
Recommended
Dec 4, 2020
GREAT SELECTION, COMPETITIVE PRICES AND HELPFUL STAFF MAKE THIS STORE A PLEASURE TO SHOP! THANKS!
GREAT SELECTION, COMPETITIVE PRICES AND HELPFUL STAFF MAKE THIS STORE A PLEASURE TO SHOP! THANKS!
by
Verified Purchase
Recommended
Nov 23, 2020
Kennedy and Bonnie were very helpful and friendly.
Kennedy and Bonnie were very helpful and friendly.
by
Verified Purchase
Recommended
Nov 12, 2020
I come to this location at least once a week to pick up things to repair and renovate my house ev...
I come to this location at least once a week to pick up things to repair and renovate my house even though it’s further away than the closest Home Depot by about a mile. Everything at this location is always at the height of perfection. To start off the parking lot is huge and I never have to fight for close parking. I’ve done the curbside pickup about 3 times now and the orders are always fulfilled so fast and delivered by the kindest employees. The employees are always spread throughout the store in all the aisles so I’m never left wandering looking for assistance and they are all so knowledgeable when it comes to what I’m looking for and give excellent suggestions when it comes to my projects. The store is clean and orderly and it doesn’t take long to find what I’m looking for and more each time. I cannot recommend this location enough and am so pleased by my experiences here.
by
Verified Purchase
Recommended
Oct 26, 2020
This particular Home Depot store is wonderful to shop in. Store employees were easy to find in th...
This particular Home Depot store is wonderful to shop in. Store employees were easy to find in the departments to answer questions and everything was in stock.
The customer service area was especially very helpful.
by
Verified Purchase
Recommended
Oct 20, 2020
Employees are always extremely helpful and I have never had a bad experience in this store, only ...
Employees are always extremely helpful and I have never had a bad experience in this store, only great ones where my expectations are always exceeded! Thank you!
by
Verified Purchase
Recommended
Oct 16, 2020
Employees are polite, friendly, they greet and treat their customers nicely and respectfully. E...
Employees are polite, friendly, they greet and treat their customers nicely and respectfully. Employees are pleasant to talk to and very accommodating......and knowledgeable too!!!!!
by
Verified Purchase
Recommended
Oct 4, 2020
It’s our go to store! In an out and very satisfied!
It’s our go to store! In an out and very satisfied!
by
Verified Purchase
Recommended
Sep 30, 2020
This is a very friendly and clean store to shop at. I've been shopping here for several years now!
This is a very friendly and clean store to shop at. I've been shopping here for several years now!
by
Verified Purchase
Recommended
Sep 29, 2020
The Home Depot always has what we are looking for. The staff is always helpful. We have complet...
The Home Depot always has what we are looking for. The staff is always helpful. We have completed several projects and purchased products including a beautiful front screen door, entire new windows for our home etc. The staff reached out to make sure all was going okay. They were sincere and proved they take pride in all that is done through Home Depot. This is rare in today’s world, plan to do all your home improvements with The Home Depot!
by
Verified Purchase
Recommended
Sep 29, 2020
Store employees are always helpful. The store is clean and service consistently great!
Store employees are always helpful. The store is clean and service consistently great!
by
Verified Purchase
Recommended
Sep 15, 2020
Susan helped me find flooring, Shes was awesome, great attitude and very helpful. Great persona...
Susan helped me find flooring, Shes was awesome, great attitude and very helpful. Great personality and she knows her store in and out. Employee of the month please..
by
Verified Purchase
Recommended
Sep 4, 2020
Was charged $30.00 more per toilet because I did not order on line. On line price was same price ...
Was charged $30.00 more per toilet because I did not order on line.
On line price was same price as the sign in the store.
by
Verified Purchase
Sep 4, 2020
The store is amazing. Staff and cashiers are very helpful
The store is amazing. Staff and cashiers are very helpful
by
Verified Purchase
Recommended
Sep 4, 2020
Nice store and very helpful staff
Nice store and very helpful staff
by
Verified Purchase
Recommended
Aug 31, 2020
Employees Gayle and Billy are great.
Employees Gayle and Billy are great.
by
Verified Purchase
Recommended
Aug 29, 2020
After visiting three other home improvement stores this morning in the Laveen, Arizona and Tempe,...
After visiting three other home improvement stores this morning in the Laveen, Arizona and Tempe, Arizona areas (and leaving frustrated), I had an amazing experience in this Chandler, Arizona (Alma School Road and Chandler Blvd.) Home Depot.
A young man whose name I believe might be Edgar not only educated me about the drip system issue that I am having, he gave me 3 options to resolve my issue and gave me the parts that I needed. My issue was resolved 20 minutes after I returned to home.
Edgar (I hope that I have the right person) is a symbol of the exemplary customer service that Home Depot customers have always expected.
Thank you, Edgar!
Sincerely,
Dan Hildebrand (Phoenix, Arizona)
by
Verified Purchase
Recommended
Aug 24, 2020
This is a horrible store! Shop elsewhere. Service is lacking and if you order anything and have t...
This is a horrible store! Shop elsewhere. Service is lacking and if you order anything and have to pick it up, it will be an ordeal. Not worth it! Run into too many issues. Plenty of other places to shop.
by
Verified Purchase
Aug 11, 2020
Store had everything I needed and the employees were very helpful.
Store had everything I needed and the employees were very helpful.
by
Verified Purchase
Recommended
Aug 8, 2020
If you need a new appliance do yourself a favor and ask for Destiny! She is by far the best sale...
If you need a new appliance do yourself a favor and ask for Destiny! She is by far the best sales associate we have encountered for a very long time - anywhere. Her customer service and follow-up are outstanding. Thank you Destiny! You are awesome!
by
Verified Purchase
Recommended
Jul 28, 2020
I love this Home Depot location. It is pretty comfortable to shop here and their staff is very he...
I love this Home Depot location. It is pretty comfortable to shop here and their staff is very helpful. Cashiers at the check out or at the customer service are very nice and very fast. I can find pretty much everything I look for at this location. Their parking lot is very easy to get in and get out. Their staff is following the covid-19 guide lines. Store and their rest rooms are pretty clean.
by
Verified Purchase
Recommended
Jul 26, 2020
This store is top notch. everything is neat and organized. The Manager Mike is great at his job, ...
This store is top notch. everything is neat and organized. The Manager Mike is great at his job, I see him helping and leading by example. The Pro Desk knows their stuff and are eager to help. All of the employees are amazing. They are super helpful and knowledgeable. They go the extra mile.
by
Verified Purchase
Recommended
Jul 17, 2020
The employees here always seem to care and want to help! Love this location!
The employees here always seem to care and want to help! Love this location!
by
Verified Purchase
Recommended
Jul 14, 2020
I was consistently approached and asked if I needed help. After doing my self chechout, the atten...
I was consistently approached and asked if I needed help. After doing my self chechout, the attending associate thanked me for shopping at Home Depot and immediately went to clean and sanitize the self checkout station I was using. THANK YOU for protecting your emp!obese and customers.
by
Verified Purchase
Recommended
Jul 1, 2020
Best Home depot ever
Best Home depot ever
by
Verified Purchase
Recommended
Jun 30, 2020
What I like about this store is for the fact that the entire personnel are willing to assist you ...
What I like about this store is for the fact that the entire personnel are willing to assist you regardless of how busy they are and what time of the day.