#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(214)570-3404

Rental Center

(214)570-3410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2220 N Coit Rd

Richardson, TX 75080

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.6 out of 507 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (507)
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Showing 1-30 of 507 reviews
GREAT JOB
GOOD JOB TO ALL. I APPRECIATE ALL OF THE EMPLOYEES PROFESSIONALISM.
by
    Store Associate
    Kudos to store employee, Jamal! He greeted me at the door, personally took me to the departments I needed, helped me find the items I was looking for, and was extremely helpful and friendly, and made my shopping experience a pleasant one.
    by
      Great Shop
      Great shop to shop for home set-up. One stopshop...
      by
        Knowledgable cashier
        Cashier recomened I purchase the extended protection plan.
        by
          Poor customer service
          Cashier did not deactivate the inventory control tag even when reminded. I exited & alarm sounded. I was yelled at & chased after to retrive item. I spoke to the employees involved but they did not speak to me at all during this. All their responsibility & error. Poor customer service & relations.
          by
            Shopping experience
            Found everything I needed as always! Store is always clean and organized. Everything I need is always in stock. Very helpful associates
            by
              Incandescent light bulb replacement buying
              We were shopping for light bulbs to replace all our incandescent ones in our home. We were so fortunate to find your associate Stephanie to help us. There are so many lighting options, and she enabled us to make buying decisions quickly and wisely.
              by
                Gardening Department
                Flowers were just beautiful and selection was great
                by
                  I Love Home Depot - My Favorite Store!
                  I am an 86 year old widow learning & having to do things for myself to keep my home looking nice.Thanks to Home Depot AND I am saving money by being able to do repairs myself!
                  by
                    home
                    great!!! i love home depot. keep up the good work. I will be back again. Thanks for all your hard work
                    by
                      Home Depot Richardson- Excellent as usual.
                      Great store, the assistance has improved. Great to see more "normal" people working there. The quality of the employees has been lacking the last few years. Great to see it moving more toward the average person you might interact with on the street.
                      by
                        HD shopping
                        too much water in the gardening area -- overdo watering in the morning
                        by
                          Can't go wrong
                          Great job Home Depot, found everything in record time, staff was great and quick to help.
                          by
                            Knock-out Associates!
                            I am so satisfied with with the overall attitude of the associates at this store. It is truly rare indeed to pass an employee without an acknowledgement and an inquiry to customer assistance. Awesome. I will not shop anywhere else without Home Depot doesn't stock the item.
                            by
                              Fast Key Service
                              Walked in to get a key duplicated, the booth was right there, the attendant was friendly, and checkout was fast. Good day. :)
                              by
                                Store is Busy but still have good service
                                I came in the store on 4/14 very crowded but still had good service. It was very busy still got help and could find everything.
                                by
                                  SIDE WORK
                                  FIRST TIME VISITING THIS STORE. VERY CLEAN, ASSOCIATES EXTREMELY HELPFUL AND SPEEDY CHECKOUT
                                  by
                                    Helpfulness
                                    Store manager responded quickly to another customer who fell in the garden section. He seemed kind and considerate. Associate was quick to page him.
                                    by
                                      Getting Better Every Year!
                                      When we frist moved here from The Colony, last year, we were rather dishartened by the customer service at the Richardson Home Depot. I am happy to say that over the last year there has been a lot of improvement! Keep it up! We will keep supporting you!
                                      by
                                        Paint Department Review
                                        I just started painting my new home and have been to Home Depot for paint and supplies at least 6 times in the last two weeks. Ashley, Willy and Chris are so friendly and have exceptional customer service skills. Very knowledgeable and helpful! Thanks Willy for your extra-special customer service today! I appreciate you!
                                        by
                                          Garden Shop
                                          Good location. Well stocked and organized. Excellent garden shop but you had to sacrafice parking to expand it.
                                          by
                                            carmen
                                            There were many more employees than I have ever seen here at this store. They all more friendly than ever. There must be a new general manager. Thank you. Carmen
                                            by
                                              Service, service, service
                                              Ever consider going to Home Depot for a cup of coffee? I didn't either but when I was offered one to enjoy while I shopped I accepted. Friendly service, people who seem to enjoy their work and best of all, know their products!
                                              by
                                                CUSTOMER SERVICE - ZERO STARS
                                                I could not get the Customer Service person to give me a credit for returned goods against a purchase because her register was closed, and she directed me to the cashier whom she assured me could do it. The Cashier of course could not do it, as could none of the nearby Associates.
                                                by
                                                  Hoe Depot Trip
                                                  Excellent as always! Always helpful,, very clean store, makes it easy to find what your looking for
                                                  by
                                                    Do NOT use a Home Depot card!
                                                    The store is fine. The problem is the interest rate -- 25% !! Regardless of an excellent credit history, regardless of how much I have spent in Home Depot. This is worse than the worst big bank. as bad as the
                                                    by
                                                      Spring Gardening
                                                      Flowers and other plant bedding needs were abundant and displayed well and also a clean area to shop for gardening needs.
                                                      by
                                                        Very helpful sales staff
                                                        Everyone at this store was very knowledgeable and very helpful.
                                                        by
                                                          Great Service
                                                          I found everything I needed at Home Depot. The Employess were helpful and courteous. My shopping experience was great!!
                                                          by
                                                            Great customer service
                                                            Great experience at this Home Depot. Very friendly associates and able to help you out.
                                                            by
                                                              Showing 1-30 of 507 reviews

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