Reviews for Dixie Highway #2302

everyone was social distancing yeah! i was able to get help everytime i needed it.

One clerk was FABULOUS, another was AWFUL. An employee that helped me was wonderful as well, although I couldn't find anyone for help- the great clerk tracked him down to help me. The awful clerk never took her head out of her phone to acknowledge me, greet me- NOTHING.

great store they care about you very helpful thanks again

I found the safety measures due to covid 19, were followed to the letter. The service was also fast and friendly. I will be returning for all my hardware needs.

Store was overall clean and organized a s my product was available at a reasonable price.

Tina was great on helping us pick out flooring and appliances for our new kitchen

Excellent place for DIY, gardening equipment, flowers (if caught early in the season), department personnel seems always to be very knowledgeable and pleasant and helpful. Never had a bad experience with the cashiers, customer service or employees

If you needs help in the door area, go see Alisa. She a great employee, friendly. Thanks homedepot

I found everything I needed in a very short period of time and was on my way

When you go into a home to give floor and carpet estimate if you must sit the appropriate place should be on a couch or kitchen chair. They sat in my bed and my grandson's bed and that is unacceptable. Why bother wearing a mask if you are going to put germs all in my bed. I threw away my mattresses because of being afraid of virus. I feel like he violated my privacy and personal space.

Came to my home to give estimate for vinyl flooring and carpet. With concerns about virus I was thankful he wore a mask. However while in my home he sat on my grandson's race car bed. I thought ok at least the comforter was on the bed and tucked in so I could wash it and probably be ok. Then he sat on my bed in my room the bed wasn't made. My quilt, comforter, and blankets were all over the bed. He was sitting in my bed on my sheets right where I sleep at. I am furious, it is not appropriate to sit in someone's bed. At least in the basement he sat on the couch. That is where someone should sit if necessary. I am so upset that I threw away my mattresses, pillows and sheets. I couldn't stand the thought of sleeping in my bed again after that older mans was sitting in it. I feel like he violated my privacy. No man should be in my bed without my permission first. It is unacceptable and rude. He also made remarks saying I should go in other rooms while he measured. And he made comments about cartoons being on TV when kids weren't in the house. As far as I am concerned what I watch is none of his business and they were g rated cartoons. I am upset what was the point of wearing a mask if he was going to put his germs all over my grandson's bed and my bed. I am now out the cost of my mattresses, pillows, and sheets. My memory foam mattress was absolutely the most comfortable mattress I have ever had and it was still pretty new. I had bought it a couple of years ago. So I am very disappointed and furious that what should have been a simple floor estimate that cost $35.00 is costing me hundreds of dollars to replace mattresses that he never should have been on. He invaded my personal and private space.

This store managers will go the extra mile to make it right. That's good enough for me. My hat's off to Ray, Donte, and Missy. Customer service knows what you're there for, "make it right" and they do that.

This store was perfect until COVID-19 struck. Now, not so much if you have a moving disability. I order as much as I can online, but sometimes I must pick-up my order or visually see something to make a purchase. On Saturday, May 9 I arrived at this store to pick-up my online order and to select 60 watt light bulbs.I accomplished both and all was good until I had to exit the store. I must use a cane to move about and I am authorized to use handicap parking. I know the layout of the store so I parked in a spot closest to the online order pickup counter. Someone else was being waited on so I went to the light bulb section close by. Made my selection and returned to the online pickup area. All was well until I got ready to leave and was told that I needed to walk to the opposite end of the store to exit. It was obvious to other customers that I was in pain because they asked to assist me. I requested the manager, but after waiting 15 minutes, and enduring more pain I left. No motorized cart! We should be allowed to leave the same way that we entered--still practicing safe spacing since there are not that many of us there at the same time.

Curbside service was a waste. We waited over 45 minutes outside for no one to come only to have to come inside and wait 30 more minutes for our curbside order. Employees were very rude..

the store was clean ,the service was fast ,and professional

STEVE at the Pro Desk was an amazing problem solver and went way above and beyond in helping me when I was at my wits end. On a separate trip, Brian stopped his work to walk me all over the store to find exactly what was needed. This store has GREAT employees!!

The salespeople were rude and unhelpful. Did not have a good selection of lawn mowers on hand, and I had to get delivery from another store for a $2699.00 mower. When the mower was delivered it would not start or run. When I asked for a refund they directed me to the store that had delivered the mower, and had not set up the mower before delivery, and I ended up making multiple phone calls with extended holds before a refund was issued. Very dissatisfied with the experience, I will never shop there again, and I definitely do not recommend this store. Would give it a rating of 0 stars if possible.

Some employees not sanitizing customers scanners in self-checkout and are rude when asking them to.

I had a stressful situation that until a Home Depot employee got involved and helped me and realized I did not think I could finish me purchase . GOD BLESS her. she calmed me down and made me feel at ease, and SHE took care of everything. Now I know a lot of you reading this may think I am over playing this. WELL THATS BECAUSE YOU CAN USE A COMPUTER AND PROBLY A SMARTPHONE. I on the other hand , well I stink. I have most my attemps , fixed by my daughter of grandson. sometimes the bank has to repair my purchases. THANK YOU , YOU ARE MY ANGEL. I got what I needed. why do things have to be so complaaacated?

This Southend End store has always provided well for my needs. If I need help they are there and if I'm in a Hurry, I can usually be out in a jiffy.

The most helpful store I've ever been too.

The store was very clean and neat, I found the product I was looking for very easily, the associates were helpful and nice to me and my family, I was in and out and used the self check out that was very simple to use.

Great customer service

There service/prices are the best

This a great store to go to and by stuff they are not expensive and they are clean. The employees are really nice and they probably have all the stuff you need and so they have all the stuff we’re you can find it easy

I shopped this store on black Friday. The place was packed but well organized and checkout was a breeze. I needed help from an associate twice. They were available and helpful.

Great employee, very helpful and friendly. Great store.

Great associates at this store. Phil helped me chose an outdoor security light and actually assembled it, adding a box and everything. He showed me how to adjust the type of lighting also. All I had to do was attach it with two screws when I got home. I was pleasantly surprised at how helpful and knowledgeable he was.

The employees make this store a fun experience. We always get ideas for our DIY projects

good experience, found what i was looking for