#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(973)442-2400

Tool & Truck Rental

(973)442-2407

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

530 Mt Pleasant Ave

Dover, NJ 07801

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Customer Store Reviews

  • 4.7 out of 615 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (615)
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Showing 1-30 of 615 reviews
great experience
Very good deals and the store was pretty organized.
by
    • Recommended
    A normal visit here? Not after this cashier!
    We were planning on simply running in and grabbing a new Christmas tree for ourselves. We found exactly what we needed at a very good price. We were able to locate the tree we wanted fairly easy and brought it up to the registers. Once at the register though, our experience changed drastically. The associate had a wonderful level of energy and enthusiasm you rarely see anymore. They turned a standard shopping experience into a memorable event of the day. The world needs more people like them.
    by
      • Recommended
      The best service.
      They always go above and beyond in providing customer service. I am always blown away every time by their efforts to help giving advise,loading materials, getting all I need. I love going to home depot. It's always positive experience.
      by
        • Recommended
        Great Help
        Alyce in appliances was helpful. She took the time to show me dishwashers available in the price. point I was looking at. She help make a informed decision. I would recommend her to friends and family if they were looking for a new appliance.
        by
          • Recommended
          customer service
          purchased a new chop saw and it was used no help on phone
          by
          • Pro
          Even if HD website says item is in stock at the store you still may not find it
          I wanted to buy the MT-22 ladder. HD’s website said there were 6 units in stock. At the store, however, the shelf was empty. An HD associate confirmed there were units in stock, but none at the shelf, and none nearby either. He tasked someone to find them. I waited. Another HD person came by looking for the ladders. Finding none, he hinted it would take a while to find them. I headed out the door. I came across the first HD person I met. I said I would return later. HD would have to restock that shelf anyway, I said. The HD person assured me they would restock the shelf. What happened upon my return? Still there were no ladders in sight and I had to restart from zero wasting my time and that of the HD person who picked up the slack of his two colleagues. This shows HD’s mindset. If a customer points out an issue (empty shelf) you would think HD wanted to fix on its own, the empty shelf may remain as long as no one points it out any longer.
          by
          • DIY
          Plumbing department
          Sales Associate knew exactly what my problem was when it came to my pressure tank attached to my well pump. Save me $$$ as I was just going to replace the pressure tank when all the problem was a defective switch!
          by
            • Recommended
            Okay but need more associates to help
            The store should have more willing associates to help.
            by
            • Pro
            • Recommended
            It was a great day to buy tools
            I went over to the tool area and was looking at 18v drill kits, powered band saws, drill bits, etc. I had a question about the Milwaukee tools I spoke with one of the actual reps for that brand of tools. That was AWESOME because of his knowledge about the different types of tools. He helped give me piece of mind that all of the tools that I purchase for my company will have warranties and if something goes wrong with these tools I know who to call !! I was so happy with all of the new TOYS I bought I passed his info to family, friends, and all of the others trades my company works with on hundreds of different projects. A big THANK YOU to the HOME DEPOT and the sales rep I worked with!! !!!! CHEER'S !!!!! CEO - HAWKE TECH GROUP
            by
            • Pro
            • Recommended
            Excellent shopping experience
            Associates were very friendly and helpful in assisting me with finding all the items I needed.
            by
              • Recommended
              Great
              Everything is real easy access to products and great help
              by
                • Recommended
                Always Customer Focused
                All associates are always there to assist, They are aware of the difference between home owners and contractors. All items are easily found and products are great. Today a reload on ZEP products and a Star Shower for outside around the Holidays. Today checking out the young lady Dani at register greets her customers with a smile and a great attitude. Thank You Dani... Michigan State..
                by
                • Pro
                • Recommended
                Easy shopping for plumbing supplies
                I came to find a replacement elbow for bathroom sink and was helped to find exact piece and given advice on installation too!
                by
                  • Recommended
                  great store experience
                  the store was well organized and the associate helped me a great deal finding what I needed
                  by
                  • DIY
                  • Recommended
                  Very good store
                  I like to HOME DEPOT shopping, where goods range, once the desired goods under one roof, and the price is right, good service, where goods placed law, neat, easy to find.
                  by
                    • Recommended
                    Always helpful
                    The employees are always very helpful and knowledgeable!
                    by
                      • Recommended
                      this store has great associates
                      Found every thing I needed and received great tips from an associate
                      by
                        • Recommended
                        Had only one selection of normal bone toilet seats available limited selection and also 19" bone sinks.
                        You have got to be kidding me You have got to be kidding me You have got to be kidding me N/A. I should not have to fill out. NA should have been sufficient.
                        by
                        • DIY
                        • Recommended
                        Returns
                        I had to return a seasonal item. Oscar went out of his way to help me. It took a lot longer than he and I expected but he was awesome. Actually, all of the people in customer service and returns were extremely helpful
                        by
                          • Recommended
                          Great store
                          I'm always happy with the service of Home Depot. You always have everything I need and want. I walk out with more then I need. I'm
                          by
                          • Pro
                          • Recommended
                          Never had a problem finding what I have needed over many many years
                          I have been going to this store in Dover, NJ for many years. They have always been helpful in finding things and they have been helpful in providing help in solving problems I have had on my home.
                          by
                            • Recommended
                            First stop shopping
                            I have always been satisfied with this store and location. The associates are always helpful and able to help me find what I need for my projects. The selections both at this locations and online are wonderful. I like the DYI projects ideas, this site has been the inspiration for some of my projects.
                            by
                            • DIY
                            • Recommended
                            Very Helpful in findng the products that I needed
                            I was in and out quickly with the assistance of a store employee, directed me in finding the products I needed to purchase. even on a busy saturday.
                            by
                            • Verified Purchase
                            • DIY
                            • Recommended
                            A PLEASURE TO BUY
                            I FOUND EVERY THING I NEED. ITS THE BEST STORE for ME
                            by
                            • DIY
                            • Recommended
                            Great Store
                            There are other Home Depot stores in my area but this is the one that I prefer. Everyone in the store, from the greeters, to the customer service personnel, to the department reps, to the cashiers are always helpful. If nobody is available in the departments, simply notifying another representative fixes that. Its a very cool store. Very clean, well lit, well-organized and plenty of inventory.
                            by
                            • DIY
                            • Recommended
                            Dover Deck material!
                            james in decking and building materials was extremely helpful and made sure I received the missing quantities from anothe Hope Depot location.
                            by
                            • Verified Purchase
                            • DIY
                            • Recommended
                            Positive Experience
                            I was satisfied with the assistance provided by the staff
                            by
                            • Pro
                            • Recommended
                            Get it all in one store
                            This store is clean and organized and has enough personnel to assist you as they are also very observant and ask if they can be of any help.
                            by
                            • Pro
                            • Recommended
                            Plumbing department
                            The plumbing department was massive with a lot of different products on the shelves. I needed an associate to help find the correct coupling in fact two associates helped for a while. A perfect match was found and the price was great.
                            by
                              • Recommended
                              Awesome store experience
                              Love this store .always clean well organized.store assistance always great
                              by
                                • Recommended
                                Showing 1-30 of 615 reviews

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