Reviews for Duluth #105

The employees and manager were extremely helpful and stayed with me and my request to completion.

could not get help. did disturb a employee for asking tho

THE STORE WAS WELL ORGANISED AND CLEAN.

Great experience!!@

Awesome store!

This store is very well stocked. I always find what I'm looking for with an excellent variety to choose from. The salespeople in every department are extremely knowledgable and patient when assisting me with my purchase questions. I am always assisted in a very timely manner with friendly staff always.

Go see Carol Ann in the garden department! She is phenomenal. Great customer service and she will go above and beyond to make sure your shopping experience is a positive one. I frequent this location at least once a week for business and personal shopping and this is the only time that I've wanted to write a good review. Thanks Carol Ann!

The store is great. However, the cashier I had persuaded me so hard to create a Home Depot credit card and whenever I told her I didn’t want to continue creating it, she kept insisting and didn’t let me.

They have cashiers that do not want to wait on you and want to drive customers away

Employee issues: I needed 4 - 10' pvc pipes cut in half. I needed help in the plumbing section on 3/15/19 about 3:00 and could not find anyone to help. After about 5 minutes I found an employee a few isles away. She said she didn't work there but would call someone for me. I waited about 5 more minutes and went back to her and told her no one came. She just shrugged her shoulders and walked away. I left the store without what I came to get!!! Very bad customer service at this store!!!

Cashier David was very rude and unprofessional.

best store in the chain I have been visiting this store since the day it opened anf the staff are awesome going out of their way to assist

The staff are extremely knowledgeable and helpful especially lead staff person Star. Star is a true brightly shining Star at this Home Depot.

Tue Customer service is great

Ask for Sharlene..EXCELLENT SERVICE!! THANK YOU.

Worst associates attitude, customer service and always under staff no matter which department

Really irate about the service l received at this store after purchasing a refrigerator, stove and dishwasher. Had to get a price adjustment on the stove, because l received incorrect item, l had to cancel the dishwasher purchase, awaiting the refrigerator delivery, and was told that it will be dropped in my kitchen, l have to plug it in and the old fridge will not be removed by them. They are so cut and dry, no little leway after spending so much money with them. I'll be moving on from home Depot. DONE!

overall this Home depot store is a great store, friendly employee and well manage store.

It is clean and easy to find stuff I need, if I don't know where is the stuff I can always get employees show me where they are. I been customer from home depot many years. I was very impressed one time the cashier caught Someone is using my card purchasing items , the cashier called me right away and verify with me and stopped my lost. I regrets that I didn't even mention that he did a good job to his manager. May God bless that cashier !

Plainclothes loss prevention associate followed me around while no other associate seemed genuinely interested in my shopping experience. Heavy focus on storage boxes but not on customers nor merchandising of electrical.

Associates and store is almost perfect Atty is a beautiful loving young lady. Seen her everywhere at that store!

This is the best Home Depot I’ve been to, everyone was helpful! It was my best Home Depot experience!

One of the best Home depot stores I've been to in Georgia or Michigan

Nice

Everything perfect.

The staff actively helped me with what I was looking for.

Well laid out store with friendly staff and plenty of checkout lanes with real humans instead of self checkout only like the Jimmy Carter store. I will make this my primary store.

KAREN IN APPLIANCES WENT OUT OF HER WAY TO HELP ME PURCHASE OVER THE PHONE. WE WERE LOOKING AT THE COMPUTER AT THE SAME TIME. I WAS UNABLE TO GET OUT AND GO SEE HER. SHE IS AN EXAMPLE OF AN EMPLOYEE THAT I WOULD LIKE TO HAVE AT ANY STORE I VISIT.

shopped in store on 11-! because I was told cheapest time to buy refrig???? No one to help in appliances...waited around. trying to find someone to help....finally was to told reg assic..Michael..was at lunch......waited for him to return..30 min.....took another 10 min for him to find a working computer..another 10 to find the frig I wanted......finally found it....rang up the sale....it did not go thru...he tried again...a couple of times..told me it went thru...grabbed my paperwork and left the store...delivery set for TUE...WAITED ALL DAY.....NO FRIDGE.....called on Thurs am...or maybe late on Tue....IT TOOK ALMOST TWO HOURS ON THE PHONE..HOLDING CREDIT DEPT....FINALLY FOUND OUT MY SALE NEVER WENT THRU TO START WITH......GROAN....next connected to bank...raised credit limit...HAD TO ACCESS CREDIT. GROAN.........finally raised credit limit...sale was approved... ....at least 2 hours........next step had to DO THE SALE OVER......another 15 min...kind assoc. took over...REDID THE SALE.... delivery is set for this SAT..............horrible shopping experience...... .........

Shawn runs a great store the employees are helpful and knowledgeable and go out of their way to assist.