#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(410)631-2823

Rental Center

(410)631-2820

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6315 Eastern Ave (dundalk)

Baltimore, MD 21224

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Customer Store Reviews

  • 4.5 out of 521 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (521)
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Showing 1-30 of 521 reviews
Inventory Incorrect
homedepot.com shows 35 in stock Aisle BW Bay 028, 40-Watt 4 ft. Deluxe Linear T12 Fluorescent Tube Light Bulb, Daylight (6500K) (2-Pack) and when I went to the Dundalk, MD location to purchase two packs there were zero in stock. The inventory for this particular item was way off. I wonder about the rest of the inventory.
by
    1 found this review helpful
    Great store
    They always have what I need
    by
      • Recommended
      1 found this review helpful
      Mike in Plumbing is Aces!
      Mike's suggestion on a part that I need for water drainage worked perfectly! He searched high and low for this part and told me it what he has used before! Well, I got home, hooked it up and no water leaks! Thanks again Mike! SAMM
      by
        • Recommended
        Mike from plumbing is the man !
        I’m going to start off by saying I never write reviews but I feel like I have to ! I went to the store to build a target stand for the range out of pvc pipe, I’m not a handyman at all. Mike from plumbing spotted me out looking confused and asked what I needed help with, I told him I wanted to build a stand but didn’t know what to use or how big it should be. Mike started sketching on a piece of cardboard exactly what I was explaining to him. He then went and gathered the parts and cut/built my stand for me in the middle of the isle! Most friendliest encounter I’ve had at Home Depot! Any other person would have told me to use this or that and would’ve went on their way but not Mike ! Even tried to give him a 20 and he wouldn't take it. Thanks Mike !!!
        by
          • Recommended
          Don’t use will call
          2x’s I’ve order for pickup and products have never been fully picked. Most recent visit I waited 30min for my lumber after checking in.
          by
            friendly staff very helpful
            Nice amount of stock plenty of choices for my decorating needs
            by
              • Recommended
              Great customer service
              Loved the variety and the prices
              by
                • Recommended
                Mike plumbing he is great one
                Mike plumbing he is great one
                by
                  • Recommended
                  Store is okay, but the entrance is a mess!
                  Once you're inside the store, it's just like any other store. Outside the store along the entrances to the parking lot is a HUGE mess. I'm not against opportunists trying to pick up a random gig but I don't feel they should be there waiting if they can't keep it clean. It's a disgusting mess!
                  by
                    Great salespeople at this location.
                    I bought a toilet a month ago and had to return due to my mistake. Salesperson recognized me and asked if I hadn't bought a toilet just a couple of weeks ago. Yes! I did. So surprised he remembered after so long. And I was assisted by a different salesperson on that first visit. Very polite and courteous employees here
                    by
                      • Recommended
                      Huge Improvement!
                      This store has improved greatly from just two years ago. Well stocked, enthusiastic employees and organization is greatly improved! Thank you!
                      by
                        • Recommended
                        poor organization
                        First, it's hard to find a cart, then It's hard to find what I need, often because it is no longer stocked.
                        by
                          Plumbing and Plants
                          Mike in plumbing helped me find what I needed to repair a leaky pipe. He was very knowledgeable and friendly. I also found a lot of fresh, beautiful flowers.
                          by
                            • Recommended
                            None of the above
                            Home depot ruined my credit score!
                            by
                              Home Depot at Dundalk location
                              I want to thank Mike the plumber for all the advice and assistance and great customer service and helping my husband solve an emergency situation at our home dealing with the basement faucet. He told my husband exactly what to do to eradicate that situation and my husband did an amazing job. Thanks Mike the plumber would you
                              by
                                • Recommended
                                Store with a lot of demand but delivers.
                                I always depend on the products in stuck or they go the extra Mike to find them for me. Great work at the property desk
                                by
                                  • Recommended
                                  Need some
                                  Need some weapons (guns , bow&arrow, turret)
                                  by
                                    • Recommended
                                    For the first time that I've been shopping at home Depot this was the worst on March 14th
                                    I came in on March the 14th to make a purchase of a a stove and a microwave oven the person that waited on me was supposed to be a manager he messed up the whole order I am still left trying to find out where is my money that was charged on my credit card that was paid out to home Depot I'm left with $443.06 in the air which nobody can tell me where my money is I will never shop at this location again
                                    by
                                      Attentive knowledgeable sales reps
                                      Big high five to Warren and Mike in plumbing for assisting me last evening.
                                      by
                                        • Recommended
                                        Great features!
                                        I bought an electric heater a month ago and so glad I did!
                                        by
                                          • Recommended
                                          Always in stock!
                                          Thank You, for the wonderful shopping experience!
                                          by
                                            • Recommended
                                            Bad
                                            If I could give this place negative stars I would.
                                            by
                                              Fast easy shipping & had what I needed in stock
                                              This store is fantastic! Found exactly what I needed online to ship to my house since I can’t carry or transport it. Love it!!!
                                              by
                                                • Recommended
                                                Friendly sales agent
                                                my sales agent was friendly, knowledgeable and very helpful. I purchased an oven and the transaction went smoothly.
                                                by
                                                  • Recommended
                                                  I don’t like Dundalk Home Depot
                                                  I don’t like Dundalk Home Depot bcus of one employee!!!! She was rude!! She didn’t listen to me!!! I was there to pick up a order for someone else and the lady ( i use that phase loosely) kept telling me that she had to verify who I was then called corporate and blew the entire process out of proportion, so Dundalk will not get a good review from me. The only reason I went there was I needed it now! I didn’t want to wait until the next day.
                                                  by
                                                    Mike is great customer service!
                                                    I was looking for insulation and Mike went the extra mile to help me out! I was very much appreciative and I will shop here again
                                                    by
                                                      • Recommended
                                                      Tool Rental Gentlemen was amazing and on point even while repairing a broken generator
                                                      Amazing in and out service with a smile. Very unusual for this store and department over the years... Usually I avoid this store for many reasons mainly if I need tool rental help. Plan on almost an hour sometimes for rental help, tool pulling from shelf and paperwork. Today in and out in like 6 minutes signed and paid. The dream act workers are making a huge mess of the lot again all the way around to the old RoFo where now an outdoor patio set sits(:
                                                      by
                                                        • Recommended
                                                        Extraordinary Customer Service
                                                        Scott at the special order door / window desk is an expert with product knowledge ... go in am to experience this best in class professional
                                                        by
                                                          gardening and lumber
                                                          We started off in gardening and could not get anyone to help us and could not find the products we were looking for then we went to the lumber aisle where we experienced the same kind of hatred for their jobs it's like everyone was walking around stomping mad and if you were to ask them a question they would give you a smart answer or say look for it yourself but you already know this because you have cameras all over home Depot so you could see this for yourself if you really wanted to find it this is our experience this is why we do not go in the stores that much anymore and we do more shopping online because of the way people treat you in the stores
                                                          by
                                                            my favorite task a survey
                                                            its just ok not my favorite place to shop
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 521 reviews

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