#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(920)997-9290

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2201 S Kensington Ave

Appleton, WI 54915

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 544 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (544)
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Showing 1-30 of 544 reviews
Extremely helpful and honest employees at this location. Very willing to help you with any job ...
Extremely helpful and honest employees at this location. Very willing to help you with any job or question you have on any project you may need assistance with.
by
  • Verified Purchase
  • Recommended
Friendly staff and Lynn C. was great at checkout. Even helped me make up my mind to finally get a...
Friendly staff and Lynn C. was great at checkout. Even helped me make up my mind to finally get a Home Depot card. Store was clean and being newer shopper, as I will not shop other home improvement stores again, things were organized well just will take a bit to learn the layout.
by
    • Recommended
    My checkout person, Karen L was most helpful and friendly.
    My checkout person, Karen L was most helpful and friendly.
    by
    • Verified Purchase
    • Recommended
    Be sure and watch prices. What is displayed on the shelf is not what rings at the register.
    Be sure and watch prices. What is displayed on the shelf is not what rings at the register.
    by
    • Verified Purchase
    • Recommended
    Store was clean. Staff were very helpful.
    Store was clean. Staff were very helpful.
    by
    • Verified Purchase
    • Recommended
    THE PRO DESK IS THE BEST IN THE FOX VALLEY, ALWAYS READY TO HELP AND PROVIDE SOLUTIONS ON THE FLY...
    THE PRO DESK IS THE BEST IN THE FOX VALLEY, ALWAYS READY TO HELP AND PROVIDE SOLUTIONS ON THE FLY FOR WHAT EVER YOUR PROJECTS.
    by
    • Verified Purchase
    • Recommended
    I was very disappointing with Home Depot the quality of their products has gone down so far and t...
    I was very disappointing with Home Depot the quality of their products has gone down so far and their customer service is horrible. Thank you
    by
      Very freindly employees
      Very freindly employees
      by
      • Verified Purchase
      • Recommended
      Store was clean and well stocked. Greeted by employee when entering that carts were sanitized. Ma...
      Store was clean and well stocked. Greeted by employee when entering that carts were sanitized. Masks were available for those who forgot one. Employees greeted us throughout the store all were helpful and friendly. Thank you.
      by
      • Verified Purchase
      • Recommended
      IF YOUR A CONTRACTOR OR JUST A DO IT YOURSELF PERSON THE BEST PRO DESK IN THE FOX VALLEY. THEY HA...
      IF YOUR A CONTRACTOR OR JUST A DO IT YOURSELF PERSON THE BEST PRO DESK IN THE FOX VALLEY. THEY HAVE THE ANSWERS TO YOUR QUESTIONS.
      by
      • Verified Purchase
      • Recommended
      When entering the store we were immediately asked if they could help us find something. We asked...
      When entering the store we were immediately asked if they could help us find something. We asked for several things and were told the exact location/aisle #. Found items we wanted with ease. Had everything we needed. To the first employee when entering and the people at the checkouts, we thank you for a great shopping experience.
      by
      • Verified Purchase
      • Recommended
      Staff was well informed about, not only their area, but location of other products.
      Staff was well informed about, not only their area, but location of other products.
      by
      • Verified Purchase
      • Recommended
      We worked with Lizzy in the paint department. We were trying to match a stain color. She was ve...
      We worked with Lizzy in the paint department. We were trying to match a stain color. She was very patient and helpful. Very good employee!!
      by
      • Verified Purchase
      • Recommended
      clean store.... super helpful and patient people
      clean store.... super helpful and patient people
      by
      • Verified Purchase
      • Recommended
      Always helpful and friendly workers. And fully staffed, so it's easy to get help.
      Always helpful and friendly workers. And fully staffed, so it's easy to get help.
      by
      • Verified Purchase
      • Recommended
      EMPLOYEES VERY HELPFUL AND KNOWLEDGEABLE.HELPED US WITH CHOOSING 4 NEW APPLIANCES SAVED US $200.0...
      EMPLOYEES VERY HELPFUL AND KNOWLEDGEABLE.HELPED US WITH CHOOSING 4 NEW APPLIANCES SAVED US $200.00 ON THE PURCHASE.
      by
      • Verified Purchase
      • Recommended
      All employees were helpful, friendly and courteous. The store was clean and neatly organized (no...
      All employees were helpful, friendly and courteous. The store was clean and neatly organized (no items "out of place" left by other customers). Very pleased with all our experiences each time we visit the store. Will highly recommend to all family members and friends.
      by
      • Verified Purchase
      • Recommended
      THE LOLA WHO CHECKED ME OUT TODAY 9/14/20 @ 04:16 WAS AWESOME.
      THE LOLA WHO CHECKED ME OUT TODAY 9/14/20 @ 04:16 WAS AWESOME.
      by
      • Verified Purchase
      • Recommended
      Just completed a flooring project and from service in the flooring department, pick up of the pro...
      Just completed a flooring project and from service in the flooring department, pick up of the product, scheduling installation and the actual install job it was AMAZING. Thank you HOME DEPOT for having quality products and AWESOME staff.
      by
      • Verified Purchase
      • Recommended
      The store was clean, friendly employees, had no problem finding help when I needed it. Checkout ...
      The store was clean, friendly employees, had no problem finding help when I needed it. Checkout was easy with the help from Karen.
      by
      • Verified Purchase
      • Recommended
      Mark in plumbing was great helping me solve a toliet problem. Fixed myself and did not have to ca...
      Mark in plumbing was great helping me solve a toliet problem. Fixed myself and did not have to call a plumber. Karen at check out was great too. I forgot my wallet and she held my purchase until I returned. Both Mark and Karen were a delight to work with. Good humor, knowledgeable and understanding.
      by
      • Verified Purchase
      • Recommended
      This is a clean, well run store. The staff are available, courteous, and knowledgeable. We are ne...
      This is a clean, well run store. The staff are available, courteous, and knowledgeable. We are new to the area and this is a step up from our previous hardware store.
      by
      • Verified Purchase
      • Recommended
      Went to this Home Depot to get a gas grill to use as prize for golf outing. We were able to get $...
      Went to this Home Depot to get a gas grill to use as prize for golf outing. We were able to get $50 taken off the price. Home Depot is the place to go for my needs.
      by
      • Verified Purchase
      • Recommended
      This store not only has the products I need but has knowledgeable employees to back the products
      This store not only has the products I need but has knowledgeable employees to back the products
      by
      • Verified Purchase
      • Recommended
      Yes I bought a door very helpful
      Yes I bought a door very helpful
      by
      • Verified Purchase
      • Recommended
      The sales staff is always helpful. However, the team at the Customer Service counter (CSR Madison...
      The sales staff is always helpful. However, the team at the Customer Service counter (CSR Madison and Asst. MGR Crystal) help solve any issues I have. This keeps the service level at Excellent and keeps me as a loyal customer every time. I highly recommend shopping here. Don't forget to bring your Mil-ID card or copy of a DD-214 for your veteran discount.
      by
      • Verified Purchase
      • Recommended
      Customer service was above and beyond expectations as I ordered a custom door. Katie even went 40...
      Customer service was above and beyond expectations as I ordered a custom door. Katie even went 40 minutes after her shift ended to help me complete my order. Very Impressive!!
      by
      • Verified Purchase
      • Recommended
      Excellent
      Excellent
      by
      • Verified Purchase
      • Recommended
      I've been shopping at the Appleton East Home Depot for several years, I have never had a bad visi...
      I've been shopping at the Appleton East Home Depot for several years, I have never had a bad visit! They are extremely helpful and friendly. We have other stores nearby I could shop at that offer the same or similar products, but neither one can compare to the friendly environment Hope Depot has!
      by
      • Verified Purchase
      • Recommended
      So usually I have an ok experience with this store. I went in the other day and asked for help at...
      So usually I have an ok experience with this store. I went in the other day and asked for help at the pro desk and was left standing behind another couple for about an hour. At which point a worker finally decided to ask if they could help me. After which he stated this isn't my job to help I just load trucks but I will give it a shot. Then we finally got a manager over after another 30 min. to help overide some things and told me I could get an extra 11% on top of free delivery. So checkout time I walk up to the lady at the counter she scans my project sheet and tells me my price, at which point I explain very slowly that I was told I would receive an extra 11%. She looked at my and with the snappiest tone and mean mug told me that I couldn't double dip as if I was trying to con them out of more money. I have never had such a terrible experience at a store in my life. Long, long wait time, then treated like I am someone trying to steal or cheat them and talked to like I am stupid for asking for free delivery because of my poor experience. If you plan to visist this homedepot make sure to plan a day trip out of it if needing anything from the pro desk people or a manager and expect to get treated like a thief from their employees .
      by
      • Verified Purchase
      2 found this review helpful
      Showing 1-30 of 544 reviews

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