#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(920)997-9290
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2201 S Kensington Ave
Appleton, WI 54915
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Customer Store Reviews

  • 4.8 out of 533 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (533)
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Showing 1-30 of 533 reviews
Staff was well informed about, not only their area, but location of other products.
Staff was well informed about, not only their area, but location of other products.
by
  • Verified Purchase
  • Recommended
We worked with Lizzy in the paint department. We were trying to match a stain color. She was ve...
We worked with Lizzy in the paint department. We were trying to match a stain color. She was very patient and helpful. Very good employee!!
by
  • Verified Purchase
  • Recommended
clean store.... super helpful and patient people
clean store.... super helpful and patient people
by
  • Verified Purchase
  • Recommended
Always helpful and friendly workers. And fully staffed, so it's easy to get help.
Always helpful and friendly workers. And fully staffed, so it's easy to get help.
by
  • Verified Purchase
  • Recommended
EMPLOYEES VERY HELPFUL AND KNOWLEDGEABLE.HELPED US WITH CHOOSING 4 NEW APPLIANCES SAVED US $200.0...
EMPLOYEES VERY HELPFUL AND KNOWLEDGEABLE.HELPED US WITH CHOOSING 4 NEW APPLIANCES SAVED US $200.00 ON THE PURCHASE.
by
  • Verified Purchase
  • Recommended
All employees were helpful, friendly and courteous. The store was clean and neatly organized (no...
All employees were helpful, friendly and courteous. The store was clean and neatly organized (no items "out of place" left by other customers). Very pleased with all our experiences each time we visit the store. Will highly recommend to all family members and friends.
by
  • Verified Purchase
  • Recommended
THE LOLA WHO CHECKED ME OUT TODAY 9/14/20 @ 04:16 WAS AWESOME.
THE LOLA WHO CHECKED ME OUT TODAY 9/14/20 @ 04:16 WAS AWESOME.
by
  • Verified Purchase
  • Recommended
Just completed a flooring project and from service in the flooring department, pick up of the pro...
Just completed a flooring project and from service in the flooring department, pick up of the product, scheduling installation and the actual install job it was AMAZING. Thank you HOME DEPOT for having quality products and AWESOME staff.
by
  • Verified Purchase
  • Recommended
The store was clean, friendly employees, had no problem finding help when I needed it. Checkout ...
The store was clean, friendly employees, had no problem finding help when I needed it. Checkout was easy with the help from Karen.
by
  • Verified Purchase
  • Recommended
Mark in plumbing was great helping me solve a toliet problem. Fixed myself and did not have to ca...
Mark in plumbing was great helping me solve a toliet problem. Fixed myself and did not have to call a plumber. Karen at check out was great too. I forgot my wallet and she held my purchase until I returned. Both Mark and Karen were a delight to work with. Good humor, knowledgeable and understanding.
by
  • Verified Purchase
  • Recommended
This is a clean, well run store. The staff are available, courteous, and knowledgeable. We are ne...
This is a clean, well run store. The staff are available, courteous, and knowledgeable. We are new to the area and this is a step up from our previous hardware store.
by
  • Verified Purchase
  • Recommended
Went to this Home Depot to get a gas grill to use as prize for golf outing. We were able to get $...
Went to this Home Depot to get a gas grill to use as prize for golf outing. We were able to get $50 taken off the price. Home Depot is the place to go for my needs.
by
  • Verified Purchase
  • Recommended
This store not only has the products I need but has knowledgeable employees to back the products
This store not only has the products I need but has knowledgeable employees to back the products
by
  • Verified Purchase
  • Recommended
Yes I bought a door very helpful
Yes I bought a door very helpful
by
  • Verified Purchase
  • Recommended
The sales staff is always helpful. However, the team at the Customer Service counter (CSR Madison...
The sales staff is always helpful. However, the team at the Customer Service counter (CSR Madison and Asst. MGR Crystal) help solve any issues I have. This keeps the service level at Excellent and keeps me as a loyal customer every time. I highly recommend shopping here. Don't forget to bring your Mil-ID card or copy of a DD-214 for your veteran discount.
by
  • Verified Purchase
  • Recommended
Customer service was above and beyond expectations as I ordered a custom door. Katie even went 40...
Customer service was above and beyond expectations as I ordered a custom door. Katie even went 40 minutes after her shift ended to help me complete my order. Very Impressive!!
by
  • Verified Purchase
  • Recommended
Excellent
Excellent
by
  • Verified Purchase
  • Recommended
I've been shopping at the Appleton East Home Depot for several years, I have never had a bad visi...
I've been shopping at the Appleton East Home Depot for several years, I have never had a bad visit! They are extremely helpful and friendly. We have other stores nearby I could shop at that offer the same or similar products, but neither one can compare to the friendly environment Hope Depot has!
by
  • Verified Purchase
  • Recommended
So usually I have an ok experience with this store. I went in the other day and asked for help at...
So usually I have an ok experience with this store. I went in the other day and asked for help at the pro desk and was left standing behind another couple for about an hour. At which point a worker finally decided to ask if they could help me. After which he stated this isn't my job to help I just load trucks but I will give it a shot. Then we finally got a manager over after another 30 min. to help overide some things and told me I could get an extra 11% on top of free delivery. So checkout time I walk up to the lady at the counter she scans my project sheet and tells me my price, at which point I explain very slowly that I was told I would receive an extra 11%. She looked at my and with the snappiest tone and mean mug told me that I couldn't double dip as if I was trying to con them out of more money. I have never had such a terrible experience at a store in my life. Long, long wait time, then treated like I am someone trying to steal or cheat them and talked to like I am stupid for asking for free delivery because of my poor experience. If you plan to visist this homedepot make sure to plan a day trip out of it if needing anything from the pro desk people or a manager and expect to get treated like a thief from their employees .
by
  • Verified Purchase
2 found this review helpful
One bad apple ruins the entire tree. One bad employee can also ruin the entire store. Sadly, I ra...
One bad apple ruins the entire tree. One bad employee can also ruin the entire store. Sadly, I ran into that employee this visit but after 20 years of good service, that will not stop me. Will have to do self check-out from now on.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Everyone in the store was extremely welcoming and helpful!! Especially your employee Jarrod!!!! W...
Everyone in the store was extremely welcoming and helpful!! Especially your employee Jarrod!!!! We loved working with him and greatly appreciated his patience with us!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
We shop this store often, throughout the year, as they have most (non-food items) that we have a ...
We shop this store often, throughout the year, as they have most (non-food items) that we have a need for. Their Lawn & Garden has a very large selection of flowers, & other plantings, which we avail ourselves of annually. The store has always been kept very clean, and the associates are always friendly & helpful. The aisles are well marked and items are easy to locate.
by
  • Verified Purchase
  • Recommended
We shop at This Home Depot on a regular basis. We always find all the employees to be Extremel...
We shop at This Home Depot on a regular basis. We always find all the employees to be Extremely helpful and friendly.. If they cannot answer a question they always find someone who can. It is nice to be able to have good help in a store when you are buying items that you aren't always too familiar with.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
great place to shop. very friendly help and great cashiers .everyone is willing to help love this...
great place to shop. very friendly help and great cashiers .everyone is willing to help love this stoe
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The survey was hard as this was an online order but was taken care of by Zack at the Appleton store.
The survey was hard as this was an online order but was taken care of by Zack at the Appleton store.
by
  • Verified Purchase
  • Recommended
The store was clean, well organized and well stocked. The associates were friendly, professional...
The store was clean, well organized and well stocked. The associates were friendly, professional and incredibly helpful in every way. We found everything we needed to totally remodel our bathroom with the help and suggestions of the store associates.
by
  • Verified Purchase
  • Recommended
All the employees were super friendly and helpful
All the employees were super friendly and helpful
by
  • Verified Purchase
  • Recommended
Jeff in building supplies was kind and very helpful!
Jeff in building supplies was kind and very helpful!
by
  • Verified Purchase
  • Recommended
The store manager and Diane offered exceptional customer service and would not hesitate to purcha...
The store manager and Diane offered exceptional customer service and would not hesitate to purchase at this store again!
by
  • Verified Purchase
  • Recommended
Great store with excellent employees.
Great store with excellent employees.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 533 reviews

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