Reviews for East Columbia #1110

I was greeted when I walked in store, as I walked to appliances was greeted by Rodney Sanderson who asked could he help me without even asking. He showed me products and rang me up and even help put in my car. AWESOME experience.

The customer service from Kiyana and Mackenzie on today was exceptional, I appreciate the teamwork and effort. Well done!

Wanda did a great job helping us.

I can come to this Home Depot and be assured that the staff are knowledgeable, competent and prepared to serve. Of all the stores in Columbia, this is my store of choice.

Every employee I encountered was friendly and helpful when I needed them

Store was very clean and the associate was very knowledgeable and friendly. They generally care about giving great customer service at all time. I all the products that I needed and received great customer service!!!

Maritza my cashier was very helpful. She assisted me with finding a suitable push mower.

This Home Depot has a better "feel" to it than the other Columbia stores. I've never had a bad experience. Ari and all the other employees do an outstanding job. Customer service is their number 1 priority.

Employees were very helpful knowledgeable and kind! Especially Keith in plumbing he made sure we were getting exactly what we needed for our bathroom renovations.

You need to have more Associates pay attention to customers like me, that are walking around this HUGE store with a lost look on their faces.

I prefer this store because I always get help and the employees are friendly, well trained and knowledgeable.

Great customer service!

BEST CUSTOMER SERVICE

Always there to help

The store was organized and clear/clean.

Who is Miss Kelly Jackson? I hope I have the correct store? Who is the lovely lady who runs the register at the Two Notch Road Store? These ladies are so wonderful! Love your store because of them!! The both work the Garden Department.

Employees are always available and happy to help! What a delightful change from that other place...

The store has a nice layout, and very clean. Employees are very approachable and friendly. I was able to find everything I needed.

Everyone is so nice.

Great store, great employees.

The Home Depot store is clean, organized and the service is always excellent

Had a great experience.

Clean store friendly staff.

Enjoyed my shopping at this store. I found that the employees are very nice and helpful

This store is badly managed. You have a bunch of lazy men sitting at the computer pretending to do work. Nobody wants to help you. The store was short staffed and when someone finally came to help me, they had no clue what they were talking about. I had to go to the lumber department there were employees walking pass me like I was invisible. I finally asked for help and the guy reluctantly got up from sitting on his behind to start helping me then stop when another customer cut in while I was talking. The employee knew the guy and he just started helping another customer like I didn’t matter. Another really tall guy came back there and asked me what I wanted, I told him 13 panel boards. This guy tell me he can’t help me right now. Smh Why even ask me? I saw him walk off. He wasn’t helping anyone he just didn’t want to help me. Three guys walk pass me talking and nothing. I would have left but I only had 1 day off and I needed to finish my product. It’s unbelievable how the employees seem like they don’t care. Finally after almost 40mins a young man by the name of Myron came to help me. He was kind, he loaded the panels for me. When I got to the cashier she didn’t even greet me. I’m telling you this store needs a visit from corporate. The cashier comes over scan my items, don’t tell me the price just look at me. She handed me my receipt. I said thank you and she said nothing. I asked for load assistance and I kid you not I stood there for a longtime. The same guy Myron came back around again to help me load my truck. I was so frustrated when I left this store. I’m spending a lot of money here and this is how you treat your customers. The manager and employees need a refresher ASAP. Lazy is the 1st word that comes to mind. They should be asking customers is there anything I can help you with. Not going in a different direction when they see a customer. I haven’t experienced a poorly run store like this one. The manager has no control. I was treated so bad today. Sadly nothing will probably be done but I hope Home Depot take note of this incident. This falls on the manager. She needs to get control of her store.

We just had another great experience at this store with three folks doing their utmost to track down a particular item for us and succeeding. Customer service her has been consistently outstanding, a model that others in the industry should study and duplicate. During the big flood in October, 2015 this store stayed open and stocked up on anything and everything those like us who suffered water damage might need. Every time I visited this store during those dark days someone met me at the door, accompanied me throughout throwing items on my cart, helping me find whatever I needed, and pushing my carts to checkout. After I paid another employed brought the carts to our SUV and loaded everything up. Wonderful folks, great prices, great selection. We've purchased several major appliances through them too and found all aspects from delivery, installation, and carting away the old items to be top notch.

The store was neat and everyone was very friendly. I was able to buy my washer and dryer set without any problems. All of my questions were answered.

Great day to shop at The Home Depot store. They were very professional, helpful, and friendly! I'm definitely coming back again. :

The store was very clean and organized. Products were easy to find. Sales associates were always cheerful and a pleasure to work with. They were very knowledgeable and helpful concerning products.

This Home Depot always helps me.