#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(205)510-4400

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7001 Crestwood Blvd, Suite 1300

Birmingham, AL 35210

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 475 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (475)
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Showing 1-30 of 475 reviews
Garden Cashiers are very helpful and friendly
I bought this eve green
by
    • Recommended
    Inconvenient
    I recently made an online purchase for 61 boxes of LVP flooring around 9pm. The next morning at 7am an employee from Home Depot contacted me, let me know they only had 34 boxes of the 61 boxes I needed. I explained to her that I would need more than 34 boxes to at which point she apologized and hung up . It took 4-5 days before I was refunded . If you’re considering purchasing flooring especially online I would recommend making sure that the amount needed is in stock .
    by
      Items I search for
      I find that, the store in Eastwood which is the third closest to me, has much of what I'm searching for when I looking online. A do like the instructional demonstration videos.
      by
        • Recommended
        Store good, lumber dept. terrible
        Eastwood Lumber dept. not well managed. Stock is often not located as website indicates. Often not priced. No one around to help. Compare to Trussville which does a consistently good job.
        by
          Best friendly and professional staff ever
          Loved this specific Home Depot. Employees are friendly, cheerful and always do their best to help.
          by
            • Recommended
            DONOT GO TO EASTWOOD HOME DEPOT
            Associates there unwilling to assist and very rude. If you don’t want to do the job then get out of customer service!
            by
              Rainbird
              Rainbird screwdriver works great
              by
                • Recommended
                Wonderful place
                Employees are so helpful when I can’t find something they’ll take me where I can find it. I love Home Depot and so happy that it’s close to me.
                by
                  • Recommended
                  Kitchen cabinet liner paper project after a major remodel for our home/Finding the right amount was a challenge
                  I purchased the white Contac brand non-adhesive shelf liner that is a rubbery consistency and easy to apply. Loved the item, just wish there had been more at my favorite Home Depot store at Eastwood. The employees at my favorite store told me that the Hoover store had many more to help me complete my project. Had to travel to the Hoover store where I had to ask 6 different employees where it was stocked, and some of the employees told me they didn't have it but I knew they did! Finally the 6th employee, that was sitting at a desk close to the paint department, I asked knew exactly where it was. I almost gave up looking for the product. The Hoover Home Depot could use some customer service inservices, isn't it part of their job to help you find what you came to their store to purchase? I know they are "Busy," but they wouldn't be "Busy," if we didn't shop there. Just something to consider.
                  by
                    • Recommended
                    Excellent employee
                    The employees, several of them assisted me looking for an unusual item that I needed!
                    by
                      • Recommended
                      Great store!
                      I used to shop here once a year, usually as a reminder why I don’t shop here. That all changed a couple of years ago. I really noticed a major change in the staff and the care shown to their customers. The folks are helpful and friendly. The store is generally clean. And I rarely find that they do not have an item in stock.
                      by
                        • Recommended
                        Consistently good!
                        I hade visited several times upon moving and always find what I need!
                        by
                          • Recommended
                          Evolving ethnic standards
                          The home Depot store that I visited that day had some employees that were kind of looking and behaving as if it was a strange but overall it corrected itself as I decided to make decisions on which register to go to and which employees to engage with contact communication upon approaching from the employees the shopping experience overall was successful in an excellent outcome I got what I needed have a blessed day
                          by
                            • Recommended
                            Great help after checkout
                            A young man(employee) was so helpful at checkout in the nursery. Held my plant and took it to the car for me.
                            by
                              • Recommended
                              Telescopic pole
                              Happy with purchase. Couldn’t find an appropriate attachment took.
                              by
                                • Recommended
                                Very helpful
                                My cashier was very pleasant and helpful.
                                by
                                  • Recommended
                                  Dishwasher
                                  I bought a dishwasher. It was $300 off great price.
                                  by
                                    • Recommended
                                    Great Employees !
                                    When I go in , an employee seems to be there to help me! The checkout person is always pleasant
                                    by
                                      • Recommended
                                      Surprisingly amazing assistance
                                      When I arrived, I knew there would be limited quantities of the item I was looking for, but I managed to find only one. The item was partially opened, but I still decided to get it since it wasn't anymore. Also, the incredibly helpful workers at Home Depot made my recent trip great. It was so nice of them to help me, asking if I needed any help or a basket, and even checking my items to make sure everything was there. Their friendly attitude and willingness to help impressed me.
                                      by
                                        Women Helping Women
                                        I was ecstatic to see a female salesperson in the appliance department of the store. I felt like I was well taken care of in having the benefits of each of the appliance models described.
                                        by
                                          • Recommended
                                          Retail sales
                                          These people represent what retail sales is about. Friendly help with professional knowledge combined with the ability and patience to listen to the customer!
                                          by
                                            • Recommended
                                            Great help n great service
                                            Employees help you buy what you need
                                            by
                                              • Recommended
                                              Kind Employees
                                              Ms.Neeka was very kind and helpful. She pointed me in the right direction immediately.
                                              by
                                                • Recommended
                                                My go to store!
                                                Always happy with customer service and products. When something does not work out, returning an item is a breeze!
                                                by
                                                  • Recommended
                                                  I sent shopping at this home Depot everyone is every helpful and kind
                                                  All go infor my yard and most if not all the time find who I'm looking for
                                                  by
                                                    • Recommended
                                                    This is an excellent store
                                                    I've never had a bad experience here. These folks are absolute pros.
                                                    by
                                                      • Recommended
                                                      Great service!
                                                      The customer experience was excellent in the Eastwood store.
                                                      by
                                                        • Recommended
                                                        Customer service great
                                                        Kimko. The store cashier was great very friendly 👌
                                                        by
                                                          • Recommended
                                                          Consistent
                                                          I’m in this store at least four times a week and it’s usually clean and the employees are friendly and seem to be loyal as in its not a revolving door of new employees. Keep it up
                                                          by
                                                            Great staff and selection
                                                            Genuinely the best Home Depot location in the Birmingham area
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 475 reviews

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