#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(205)510-4400

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7001 Crestwood Blvd, Suite 1300

Birmingham, AL 35210

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 475 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (475)
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Showing 1-30 of 475 reviews
employee helped me find what I needed right away.
I know this store petty well, but couldn't find lacquer thinner and was helped by an employee right away.
by
  • Verified Purchase
  • Recommended
Knowledgeable, pleasant and friendly associates
Though the PANEL DEPARTMENT did not have what I needed for my specific problem. An associate quickly came to my aid, analyzed my problem and steered me to the right department. The associate could not have been more efficient, friendly or helpful. At all times the associate was attentive, professional and took charge of the situation.
by
  • Verified Purchase
  • Recommended
Great!
everyone is so friendly and helpful and know the answers
by
  • Verified Purchase
  • Recommended
Every trip to Home Depot Crestwood is great!
Everyone is always helpful and eager to help - I have been in paint and lumber a lot lately and enjoyed the expertise and kindness of the staff.
by
  • DIY
  • Verified Purchase
Garden shop looked great!
The Garden area was very sell stocked, and presented very well. Associates were available, helpful and friendly.
by
  • DIY
  • Verified Purchase
  • Recommended
Excellent customer service
Jamie was particularly helpful in a project my coworker and I are doing for our work here at UAB.
by
  • Verified Purchase
  • Recommended
Great Visit to Store 0880
The store was clean and staff helpful. One of my favorite Home Depots.
by
  • DIY
  • Verified Purchase
  • Recommended
1 found this review helpful
fun & fast
its easy to make your way through the store. Items are easily found when you know what you want.
by
    • Recommended
    1 found this review helpful
    Good
    Looked for flowers to plant outside. Price a little hight
    by
      • Recommended
      great shopping experience
      the store had what I needed. Employees couldn't be more helpful.
      by
      • Verified Purchase
      • Recommended
      Courteous Cashiers
      Cashiers and plumbing department staff was extremely helpful.
      by
      • Pro
      • Recommended
      Great store experience
      I usually go to Home Depot with a project in mind and 100 questions. I always find the associates more than willing to help. They walk me to the correct location of the item I am looking for, not just point in the general direction. They are also very knowledgable about where specific items are and will help you figure out which is the best for your needs.
      by
      • DIY
      • Recommended
      Helpful Cashier
      In short my purchase was quite small but the cashier treated me as if I was a valued customer to Home Depot. Most times when one is purchasing something just under $10 a cashier just does the basic minimum when ringing up the sale. On this day a cashier by the name of Kiria was really on the ball and handled my purchase in a very professional manner. I trust this cashier treats all of her customers in the same way. Home Depot should be proud to have such an employee.
      by
        • Recommended
        Very well organized store with great associates.
        I go to this store very often and each time I leave happy. the time before last I worked with the store manager for about 45 minutes to find an item I wanted, and he was great to deal with. The last time i went (03/21/2016) Catasha checked me out and she was great to deal with as well. Everything is clean, well stocked, and easy to find. There is never a shortage of associates ready and willing to help you at every turn.
        by
        • DIY
        • Recommended
        Disappointed
        I was really disappointed to learn during this visit that Monique Holiness is no longer the store manager. Prior to Monique's arrival, customer service at this store was so bad that I would drive past it to go to the Home Depot or Lowe's in Trussville. It is my sincere hope that the new store manager can / will continue to maintain the level of customer service Monique established so that I am not compelled to shop elsewhere.
        by
        • DIY
        • Recommended
        Excellent customer service and very professional
        The store associate greeted me as i entered the store and was very helpful in helping me to locate items needed.
        by
        • Pro
        • Recommended
        Terrific shopping experience!
        Whatever you are looking for, there are always plenty of helpful folks to answer questions and provide suggestions. This will definitely become your "one stop shop" for anything related to home improvement and gardening!
        by
        • DIY
        • Recommended
        Outstanding.
        I have shopped at this very store for 12 years. Each time I visit, I am always greeted quickly, kindly, professionally, and my dog is welcome and recognized. That is VERY important to me, as he is very old and loves to come in the store. I am always directed immediately to what I'm looking for, and if that particular associate isn't quite sure, another is and quickly called upon. I LOVE my HD.
        by
        • DIY
        • Recommended
        Very helpful staff
        Very helpful store associates at this location...well kept store
        by
        • Pro
        • Recommended
        Great staff who knew right where everything I was looking for was....thank you!
        Great staff who knew where everything I was looking for was making my shopping experience smooth and pleasant, In & out with the right tools from the right store....Thank You Home Depot!
        by
          • Recommended
          always friendly staff
          The store is very well organized and I never have a problem with the staff helping me to find something
          by
            • Recommended
            Great store and staff
            I come to this Home Depot 2-3 times a month for diffrent tools and materials for my job. Everytime I have come here I have been greeted by a very friendly staff and the store has always been presented favorably
            by
              • Recommended
              Great
              GREAT CUSTOMER ASSISTANCE WONDERFUL SERVICE VERY WELL ORGANIZED
              by
                • Recommended
                I WILL ALWAYS COME BACK
                WHEN I NEED STUFF TO FIX SOMETHING IN MY HOME I COM
                by
                  • Recommended
                  Depends
                  Good store when you get the right associate. Sometimes low on supplies. Needs more variety in plants section like the Home Depot in trussville.
                  by
                    • Recommended
                    GREAT STORE
                    THIS STORE IS LOCATED IN A VERY EASY AND CONVENIENT LOCATION. THE STORE ASSOCIATES ARE ALWAYS POLITE, KNOWLEGABLE AND HELPFUL. THE STORE IS ALWAYS WELL MAINTAINED AND OPERATED. I ALWAYS HAVE A GREAT EXPERIENCE HERE!
                    by
                    • DIY
                    • Recommended
                    Great Store Experience!
                    Every time we go to this Home Depot the staff is so helpful and friendly!
                    by
                    • Pro
                    • Recommended
                    Great experience at Home Depot
                    The 2 gentlemen that help me were very nice. Help me find what I was looking for as soon as I walked in and took to check out for me!! Congatulations on finding good men to work for you.
                    by
                    • Pro
                    • Recommended
                    Tremendous store experience!
                    The store's cashier was very helpful in assisting me at the store's self-checkout. Very grateful.
                    by
                      • Recommended
                      Excellent Service
                      The associates were helpful and knowledgeable. The atmosphere was friendly and the store was well kept. I definitely will visit this location again!
                      by
                      • DIY
                      • Recommended
                      Showing 1-30 of 475 reviews

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