Filter Reviews By:Rating, Profile, Gender, Age (292)
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Showing 1-30 of 292 reviews
Sep 29, 2019
I want to thank the people who helped me fix a mistake on an order I made. They were all so helpf...
I want to thank the people who helped me fix a mistake on an order I made. They were all so helpful and kind. As an older woman we sometimes are not taken seriously but the group at Home Depot never made me feel uncomfortable. The store is always neat and clean and if you can't find what you are looking for they will help you get it.
by
Verified Purchase
Recommended
Sep 27, 2019
Very clean store! Knowledgeable and helpful personal ! Stocked well for all home projects!!!
Very clean store! Knowledgeable and helpful personal ! Stocked well for all home projects!!!
by
Verified Purchase
Recommended
Sep 27, 2019
Great Home Depot location. Very clean and organized. Shelves are well stocked and always find wha...
Great Home Depot location. Very clean and organized. Shelves are well stocked and always find what I am looking for. Workers are always friendly and helpful if I need assistance. Highly recommend
by
Verified Purchase
Recommended
Sep 6, 2019
Very neat and friendly location. The employees are always helpful and easy to locate, and the sh...
Very neat and friendly location. The employees are always helpful and easy to locate, and the shelves are always stocked with what I'm looking for. The isles and shelves are always neat and very nicely organized. I definitely recommend shopping at this particular location!
by
Verified Purchase
Recommended
Sep 2, 2019
I went to Home Depot thinking I was going to get the fridge I wanted. The fridge was to big. Pam ...
I went to Home Depot thinking I was going to get the fridge I wanted. The fridge was to big. Pam helped me find something comparable to the fridge i wanted and it ended up being cheaper.
by
Verified Purchase
Recommended
Sep 1, 2019
Your store is great your surgery is the worst
Your store is great your surgery is the worst
by
Verified Purchase
Recommended
Aug 11, 2019
I love getting what I need at this store and it's so close to home for me
I love getting what I need at this store and it's so close to home for me
by
Verified Purchase
Jul 30, 2019
Store is always clean and always have the tools and parts I need
Store is always clean and always have the tools and parts I need
by
Verified Purchase
Recommended
Jul 17, 2019
The store was tidy, and the staff helped me without even having to ask. Very good shopping experi...
The store was tidy, and the staff helped me without even having to ask. Very good shopping experience!
by
Verified Purchase
Recommended
Jul 14, 2019
Great Service
Great Service
by
Verified Purchase
Recommended
Jul 8, 2019
The employees are doing the most important part, in ensuring repeat customers, they talk to the c...
The employees are doing the most important part, in ensuring repeat customers, they talk to the customer.....
by
Verified Purchase
Recommended
Jul 8, 2019
Always friendly and knowledgeable people working there. This is MY candy store!!!
Always friendly and knowledgeable people working there. This is MY candy store!!!
by
Verified Purchase
Recommended
Jul 3, 2019
Staff very friendly, clean, good variety of products
Staff very friendly, clean, good variety of products
by
Verified Purchase
Jun 18, 2019
Store is always clean always have the tools we need in stock
Store is always clean always have the tools we need in stock
by
Verified Purchase
Recommended
Jun 17, 2019
The best Home Depot !!!
The best Home Depot !!!
by
Verified Purchase
Recommended
1 found this review helpful
Jun 8, 2019
I am handicapped and have trouble ambulating. We went to this store (my normal one) around 3:00 p...
I am handicapped and have trouble ambulating. We went to this store (my normal one) around 3:00 p.m. on a Tuesday. Store wasn't very busy got a scooter was showing half charge got half way up main aisle and went into red. Went back to plug in mine and get another it was in red needs charge, someone returned a third one got on, it was ok for finishing my shopping but was in red when I got done. Most of the time I am treated very kindly by all employees but this time the cashier wasn't very kind but I just thought she was having a bad day. I have been shopping at your store since it opened buy all my flowers, appliances, home improvement items, vinyl siding for our home, and roofing materials to replace our roof on the house and garage. My husband is a veteran and the cashier refused to accept his card for the veterans discount because I had a coupon for 6 months same as cash and she said I couldn't use both and I told her they have never refused the discount before. She said she knows the rules. Well somehow the coupon didn't take so she had to rering the order and at the end tried my husbands discount and it took as usual. I would have bought more flowers but the choices that were in this store at this time were not very good, I know the weather has been very good for growing in Ohio so that might be the reason for the poor selection in flowers.
by
Verified Purchase
Recommended
Jun 1, 2019
service was great as usual, products easy to find in a clean environment, friendly reps too.....G...
service was great as usual, products easy to find in a clean environment, friendly reps too.....Great job, Home Depot.... Keep it up . :)
by
Verified Purchase
Recommended
May 19, 2019
This Home Depot is my favorite store. The people here are truly amazing ! I can describe this sto...
This Home Depot is my favorite store. The people here are truly amazing ! I can describe this store in two words: Knowledge and Efficiency ! Shopping here is really enjoyable. There is always a ton of savings to be made on certain products. I highly recommend this Home Depot.
by
Verified Purchase
Recommended
May 16, 2019
very helpful employees, may not be the most knowledgeable about remodeling but certainly willing ...
very helpful employees, may not be the most knowledgeable about remodeling but certainly willing to help.
by
Verified Purchase
Recommended
May 14, 2019
YES YOU NILED IT!
YES YOU NILED IT!
by
Verified Purchase
Recommended
May 13, 2019
Everyone was very helpful and friendly from the moment we walked into the store. Stoney, Sahara ...
Everyone was very helpful and friendly from the moment we walked into the store. Stoney, Sahara as well as the assistant manager Dave were all very helpful
by
Verified Purchase
Recommended
May 9, 2019
Jon (in customer service) and James (in garden) were helpful and courteous. They "NAILED IT". The...
Jon (in customer service) and James (in garden) were helpful and courteous. They "NAILED IT". They assisted me in a 3000.00 sale when a different Home Depot in my area was unwilling to get the sale.
by
Verified Purchase
Recommended
May 8, 2019
Their customer service desk is the absolute best! I shop here all the time because of those staff...
Their customer service desk is the absolute best! I shop here all the time because of those staff members!
by
Verified Purchase
Recommended
May 1, 2019
What a great experience we had! The staff were very courteous, helpful and approachable. Very kno...
What a great experience we had! The staff were very courteous, helpful and approachable. Very knowledgeable with each product we were looking for. Store was clean and merchandise easy to find.
by
Verified Purchase
Recommended
Apr 18, 2019
I am fully satisfied shopping at your store. You are blessed to have very friendly and helpful e...
I am fully satisfied shopping at your store. You are blessed to have very friendly and helpful employees.
by
Verified Purchase
Recommended
Apr 17, 2019
I had a great experience, until it came to checking out. I was completely ignored. It was like I ...
I had a great experience, until it came to checking out. I was completely ignored. It was like I wasn't there. If you want good customer service, do not, I repeat do not go here.
I'm sorry if you are a contractor, it seems your treated much differently, so I can't say nobody gets good customer service.
by
Verified Purchase
Apr 14, 2019
had what i needed and helped
had what i needed and helped
by
Verified Purchase
Recommended
Apr 12, 2019
Bought a new washer they showed up with a used one
Bought a new washer they showed up with a used one
by
Verified Purchase
Apr 6, 2019
Love this store. Its always staffed with professionals. Very need, clean, organized, and has help...
Love this store. Its always staffed with professionals. Very need, clean, organized, and has helpful and friendly staff
by
Verified Purchase
Recommended
Mar 23, 2019
The Service desk manager, Donald, went out of his way helping me today. I had inquired at the Ser...
The Service desk manager, Donald, went out of his way helping me today. I had inquired at the Service desk for a location of the shepherds pole. He described the location. I said would you help me, he said yes and that was the start of my fabulous journey at Home Depot. I bought much more than I had first anticipated, however it was everything I needed. He walked and talked with me the whole time, made suggestions etc. I am 68 and I move slowly and he really made me feel special. He even suggested for me to open up a charge account so I could save money. If you read this, would you please go or call the Elyria store, 440-324-7222, and ask for Donald the Service desk manager, YOU’LL BE GLAD YOU DID. Thank you for listening. Lily