#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(910)860-8406

Rental Center

(910)860-8430

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2060 Skibo Rd

Fayetteville, NC 28314

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 650 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (650)
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Showing 1-30 of 650 reviews
Great Store Experience
We were very happy with the help we received from the store associates who helped us find the items we wanted to purchase. Over all great store shopping experience.
by
  • Verified Purchase
  • Recommended
Knowledgeable and friendly staff. Has everything.
Any occasion we have to ask questions, we are impressed in how deep the salesperson's knowledge is. And they offer recommendations for specific projects. Much appreciated..
by
  • Verified Purchase
  • Recommended
Unhappy visit
Notice to Military personnel active or retired when you ask for your 10% discount you will NOT get it on your total items purchased just one and the lowest $ item.
by
  • DIY
  • Verified Purchase
3 out of 4 employees either don't care or don't know what customer service is or should be!
If I had dealt with only one of the employees, third one I found, I would have given high marks, but because of the other three, not so much.
by
  • Pro
  • Verified Purchase
  • Recommended
Satisfied
The staff are friendly and helpful. They went over and above to help my fiance and I as we pick out products to renovate our new home. The store is easy to navigate around as there are plenty helpful signs.
by
  • DIY
  • Verified Purchase
  • Recommended
great store experents
Home Depot went above and below expections. They delivered my AC unit to the wrong address but they still delvered it that night anyway. I was very sativide.
by
  • Verified Purchase
  • Recommended
All Your Needs
Overall...awesome experience (I love shopping at this Home Depot location).
by
  • DIY
  • Verified Purchase
  • Recommended
Awesome Store
The staff is very courteous and engaging. Overall, very nice store.
by
  • DIY
  • Verified Purchase
  • Recommended
Great experience
Great customer service, employees were very professional.
by
  • DIY
  • Verified Purchase
  • Recommended
Good store experience
Store was clean and employees was professional and helpful.
by
  • DIY
  • Verified Purchase
  • Recommended
New mower purchase
The Skibo Road Home Depot has great associates that are very knowledgeable. They help me select an excellent lawnmower. I am extremely pleased with Toro's recycler. The associates helped me load the mower in my truck and I was in and out of the store with my new mower within 15 min. Great shopping experience.
by
  • DIY
  • Verified Purchase
  • Recommended
Good Experience with the Fayetteville store
I always have a good experience with the Fayetteville store.
by
  • Verified Purchase
  • Recommended
Excellent service at store and from phone call to department at store
Called for price on natural gas water heater...Price was best I could find and indicated that I would be driving 36 miles to get item...Employee said item would be waiting for me...Upon arrival in plumbing dept the water heater had already been loaded on a cart ready for loading onto my trailer...Super service and no delays ....
by
  • Verified Purchase
  • Recommended
Do not get blinds cut there.
I waited for over 20 minutes for associate to come trim some window blinds in which she broke the slat strings rough handling them. I did not realize it till I got home and took them out of box.
by
  • DIY
  • Verified Purchase
Great Experience in the Garden Center
The store had a good selection and healthy plants. The price on the mulch was a great deal. The checkout guy, Alvin, was very personable. A perfect Saturday shopping experience :)
by
  • DIY
  • Verified Purchase
  • Recommended
Need more employees on th floor
I like shopping at home depot, but for a homeowner I am not very knowable so when I go in the store nine times out ten I need help, but finding someone to help you is hard you have to wait for long periods 0f time or walk around the store looking for someone to help you.
by
  • Verified Purchase
  • Recommended
lots of choice, less than exceptional customer service
I would recommend because it is the nearest my house. I have learned to go into Home Depot not expecting exceptional customer service. I just get what I need and go and do not expect an employee to say "Hello" or ask if they can help me find something
by
  • Pro
  • Verified Purchase
  • Recommended
Military Discount
This store use to offer a Military Discount on all lumber...Now they don't
by
  • Verified Purchase
  • Recommended
Great customer service
I was so excited to find in my email that my local Home Depot had Boston Ferns on sale for $5 each! To say I made a bee line for the store is an understatement--this was apparently a one-day sale and there were plenty of them to choose from. I also needed a small bag of pea gravel which I found to be VERY heavy! But a very friendly and helpful associate assured me he would load the bag into my car which he did. The cashier was quick and friendly--overall, a good day with a terrific bargain on my ferns!
by
  • DIY
  • Verified Purchase
  • Recommended
Ro at the paint desk was awesome and appreciative of our business.
I was very happy with the help I received at the paint desk. Ro mixed our paint and pulled everything we needed and it was fast. I used to avoid buying paint because of how long it took, but Ro reached out and made sure we were taken care of in a hurry. He was very appreciative of us as customers spending our money at your store.
by
  • Verified Purchase
  • Recommended
Great service getting mixed paint
Associate was very helpful, curtious and knowledgeable
by
  • DIY
  • Verified Purchase
  • Recommended
No help with loading purchases
It was sad that another lady customer had to help me load 6 bags of mulch on the outside of the store because I had waited so long for assistance!
by
  • Verified Purchase
Paint associate acted like I was bothering him
The associate in teh paint department knew I was waiting at the counter but watched teh paint shaker for about 2 minutes before coming over to me. He never established eye contact and never spoke when I asked for a certain color of paint. He just took my can and turned away. Good store and product but this associate soared my trip there.
by
  • DIY
  • Recommended
great customer care from Kimberly
Kimberly was an outstanding associate please keep doing what you are doing excellent job Ms Kimberly
by
    • Recommended
    Done
    We purchased a dishwasher. Paid for the old one to be removed, it's still in my driveway. We paid for it to be installed, it is hanging from two small brackets, with one screw each and nothing supporting it. The installer yelled at me over the phone AND IN MY HOME & still I have a $600 drying rack, that I can't really even use for that purpose!!!! First we were told it needed to have shims placed under it, the dishwasher was not level. Then the installer took the shims out & SHOVED the dishwasher back in, leaving insulation sticking out, and it's still not level and in there cockeyed. This is the LAST time I will EVER shop at Home Depot, if it means my house falling down because you are the only company that has what we need to stop it, I will watch it fall to the ground.
    by
    • DIY
    1 found this review helpful
    Great experience
    I was very happy with my shopping experience. Great store, customer service, everything...
    by
    • DIY
    • Recommended
    The Outstanding Staff at Store#3626
    I spend a lot of time & money at Home Depot (#3626). The staff is outstanding, & they cater to your needs. I have had horrible customer service issues with Lowes, so I am relieved that there is a Home Depot in my city.
    by
    • Pro
    • Recommended
    1 found this review helpful
    Lawn and Gardening
    The Lawn and Gardening section is gearing up for the Spring/Summer with nice looking greenery and knowledgeable Associates
    by
    • DIY
    • Recommended
    Superior experience in frig shopping
    After my frig died the night prior, I had expected a stressful experience in frig shopping. I was wrong. Home Depot and its specific sales associate in Kitchen Appliances went over the top in making the experience actually enjoyable. Based upon superior customer service and this purchase experience, Home Depot has gained a customer. Thank you!
    by
    • DIY
    • Recommended
    Pro Desk associates
    The Pro deck associates, Nikki, Emily, and Ron get it done and right. They know their stuff in that store.
    by
    • Pro
    • Recommended
    Showing 1-30 of 650 reviews

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