Florence,SC #8580

I would not recommend getting AC services or contracts through this company. It was a nightmare and one of the biggest mistakes of my life. The contractors broke my water pipe and my pump lost prime. I went without water and AC. The contractors tried to hide it from me, but I noticed something wasn’t right. They left trash under my house and told me the job was complete. They also did not hook up three of my vents under my house. I noticed all of this before I signed the completed paperwork. The manager himself threw an eaten cup of sunflower seeds in my yard, disgusting! Instead of using their own supplies, The guys used my rakes to clean up my own yard and broke one of them. One guy wondered around my property which made me uncomfortable because I wasn’t home. The same guy went to area in my yard to relieve himself. They stripped the screws out of my wall from trying to push my door open from the inside and did not fix it. Insulation under my house was coming undone. They lied to me and said I did not have propane gas to properly make sure my heater works, which I did. I confirmed that by calling my gas company. It cost me almost $200 for them to inspect my gas tank and found nothing wrong with it. So that’s money out of my pocket, lost for nothing. When they broke my waterline they did not clean up the mess. So it looked like vomit and all kinds of nasty mess. The contractor’s communication was awful and made me feel as if they were not going to fix the problem. A plumber was called in, but could not fix the problem. Then, A welder was called in and pulled up my well line. From that point on everything continued to go down hill. Now dirt was in my waterlines contaminating everything. My washing machine and water lines were clogged from the sand and almost destroyed my appliances. I’m having to make small repairs out of my own pocket. Learn from my experience! I will load pictures. Unfortunately, I could only load six pictures. I highly recommend you do your research before dealing with these companies. This was my first time dealing with this company ever and it is one of the worst decision of my life! after they broke my waterline, I did not trust them being on my property without observation. I ended up having to miss two days of work to get my water fixed and making sure they complete the work and not break anything else without me knowing. The only reason why I gave them one star because I had to write something. Otherwise, I would not give them any stars.

I love homedepot products, tools,plumbing,lumber they have everything! Very clean store & they work as a team i been in Remodeling 40 years this is best store ever!

Sandra went above and beyond!

The website said the product I was looking for was in stock but when I got there it was not. Then when I went to use my credit card it was expired back in June. I was under the impression that home depot Would send you a new card. So I had to go to customer service to get them to help.

The delivery drivers and the sale associate went beyond customer service. To make sure I got what I need from purchase and delivery.

Warm and friendly staff who will help if asked

Very nice store……except for…..lack of help on the floor…..lack of trained knowledgeable associates….you can observe frustration on customers faces……I heard the reasoning from the older associates…..”you are lucky you left when you did the new store manager is terrible toward the employees”….

Purchased a good bit of Lumber of different sizes. Very pleased

Everyone I encountered was helpful, especially Jamar at checkout - he went above and beyond to help with my transaction.

Initially I thought that Home Depot was somewhat difficult to navigate through the store, until I put the app on my phone. I suggest that anyone that shops there... ABSOLUTELY NEEDS TO DOWNLOAD THE APP! All they need to do once downloaded, is to look up the item they are looking for. Once they find it... tap on it, and it will tell you what aisle it is located on. There is a MAP of the store to help. A store representative will direct you, as to where you need to go. They are GREAT!