Reviews for Forest City #263

Maria in the appliance department was the best!!!

pretty good team they take care of you . pretty good shopping experince

I've been living here for about 8 years and the service is always exceptional.

I bought a kitchen, appliance, set and received exceptional, professional, and knowledgeable service!!!

So glad I purchased my metal garden stool. I can't wait to use it on my new deck.

We bought this water heater less than a yr ago & after having it serviced by my professional plumber it was found defective. Spoke with asst mgr Pat he resolved our issue & a new water heater order has been placed & we should receive new one in abt 2 weeks

I went to the store to choose a set of a Washer and a Dryer and more than shopping I found two amazing employees who turned my afternoon in an amused and happiest one ! Ms Darlene Ewing and Mr Manny Andrade showed so much love, dedication and knowledge for what they do that I really kept impressed with their excellent performance and attitude towards their role and their unique way to represent the Home Depot Co. I was having a hard time to choose which brand of washer and dryer were the best and the features I was trying to find in them since they have a wide variety of those appliances ! These lovely employees stayed for an extended amount of time making sure that I and even my mom could buy what we needed even when picking the color. Ms Darlene used her computer to show me the different shades of colors, prices, discounts, special offers...She did so great that I waited till the next day when her shift started to buy my set and so I happily did ! I took the online Survey and suggested The Home Depot Staff to really recognize and reward these employees as we, the customers need that kind of outstanding service to make our shopping experience a pleasant memory. I feel very honored by saying that every time I visit the Home Depot store in Altamonte Springs I see abundant proficiency, skills, kindness and knowledge among all the departments. Thank you ! I deeply appreciate the opportunity to show my feedback ! :) Migdalia Aileam Liranza.

Once I find someone at the store to help me ; they are generally friendly and very helpful.

I bought a new washing machine several months ago. Sales people were very friendly and helpful and knowledgeable.

Was frustrated at 2 other Home Depot's trying get buy some Ryobi deals. Lori, Lisa and Starr saved the day!

I bought my washer in late September, and I love it.

We always end up here, even when we scout out the competitor across the street. Always a pleasant experience. Associates are always welcoming, friendly and helpful.

I was quite pleased that in three separate departments I encountered a helpful, intelligent employee that was eager to assist me.

Huge shout out to Deanna at the Customer Service Desk! She handled a complicated return and purchase situation that involved working with management, .com and credit card services and was excellent! She was patient and kind and made the whole experience as pleasant as possible!!

People at this store are very friendly and helpful. They greet customers and are very patient. I appreciate going to this store.

Markel helped me with getting the necessary plasti-dip I needed and color matching a piece of the wall to match my living room wall to complete my necessary touch ups. He was so helpful and a pleasure to be around. That young man needs a raise!!!

This Home Depot is understaffed and poorly managed. I feel for the staff trying to do their job here. Compared to other Home Depot's in Leesburg and Casselberry, trying to get something out of the locked cabinets is 1/2 hour wait.... minimum. Mangers refuse to come out back to help or support employees when paged or requested. There are other Home Depots in area that are run much better.

Husky Headlamp comes with three AAA batteries. The batteries are dead. Be careful.

I love this Home Depot the most of all in the area. The associates are friendly and knowledgeable.

I bought fence sections and it was easy with the home Depot

Employees are so kind and friendly .

I was unable to purchase the flooring product, due to inaccurate estimate that was provided to me.

I was greeted with a smile and a happy face with a positive attitude, the sales cashier Ronald at store # 0263 made my day with excellent customer service support and he was a great help !!!! Thank You !!!!!

Home Depot is well laid out and the Home Depot Team Members are polite, courteous and ready to assist when you look for anything or have questions. They are my Favorite Home Depot Store and set the bar for the competitors. Very Good Experience to shop there.

Staff is friendly and helpful every time

The gentleman that help me was very friendly and helpful.

I claim this Home Depot as my home store due to convenience and shopping here ever since it was first built. I made freinds with numerous staff members who have retired and I miss them for their tremendus knowledge of the best home maintenance products to use based on project I was working on. Great company, leadership and emloyees helping customers trust investing their time, effort and money getting great results in return.

I bought a hedger and wanted to maintain the same battery that I currently use with my other equipment. The associate was informative and helped in my purchase and experience. Having enough people to help us important in the building and handy work for most novices like myself.

Gentleman in the lighting dept is very helpful.

Today, I found an amazing employee who deserves recognition. Danny in the Garden Dept I have for years worked in customer service.Many business fail due to uncaring employees. This employee will make you feel like you made a friend for life! He greeted me kindly, asked if I needed any help,then took me where I needed to find the item,loaded it,took it to cashier and to my car. All this with a cheerful happy conversation! Danny is a hard working,caring people person! What an asset to your store!!