Franklin #4907

4.6

out of 5

92% of customers recommend this store
Rating Breakdown
5
(227)
4
(25)
3
(5)
2
(9)
1
(16)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.7
4.8
The Home Depot
Contact Us
Main: (414)304-1024
Pro Desk: (414)304-3402
Tool & Truck Rental: (414)304-3400
Store Hours
  • Mon-Sat: 6:00am - 8:00pm
  • Sun: 8:00am - 8:00pm
Location
6489 S 27th Street
Franklin, WI 53132

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Nearby Stores

4.47 mi
  • 150 West Holt Avenue
  • Milwaukee, WI 53207
6.60 mi
  • 11071 W National Ave
  • West Allis, WI 53227
11.66 mi
  • 4155 N Port Washington
  • Milwaukee, WI 53212

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Franklin, WI, Home Depot. From the smallest to the largest home improvement projects, we've got you covered.

Whether you're looking for Hampton Bay patio sets or cleaning supplies, your local hardware store has you covered. Our trained associates can help you find exactly what you need for your project. You can also check out our Home Depot product locator app, which displays a store map, the aisle location and the current inventory available for the items you're looking for.

At Home Depot, community involvement is important to us. In 2018, The Home Depot Foundation pledged an additional $250 million to veteran causes taking the total commitment to half a billion by 2025. We also offer hands-on learning and expert advice at our DIY workshops, with topics tailored to everyone in your family, including fun monthly workshops for kids.

You can find us southwest of the intersection of I-94 and I-43, near the Sam's Club, close to Cudahy Nature Preserve and the General Mitchell International Airport. We look forward to seeing you in our aisles.

Your Franklin Home Depot Store Team


How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Franklin hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Franklin offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.6

out of 5

282 reviews
5
(227)
4
(25)
3
(5)
2
(9)
1
(16)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.7
4.8
92% Of Customers
Recommend This Store 258 of 279 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The home Depot in Franklin is my favorite store since is close to my home, people are very friend...

5.0

out of 5

The home Depot in Franklin is my favorite store since is close to my home, people are very friendly and helpful,easy to find items and the outdoor garden center is full of beautiful flowers and plants at reasonable prices compare to garden centers in the area.

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Very rude staff. After speaking with a manager and him trying to handle my problem, he called a s...

1.0

out of 5

Very rude staff. After speaking with a manager and him trying to handle my problem, he called a specialist to talk to me and he never came to the front desk. I assumed he was just tied up so I walked to the door department to see him sitting down talking to a coworker. I then asked if he could help and he said no and argued with me about whether or not the manager actually called and asked for him. I've never been to a store where you ask for help and get told no. Absolutely ridiculous.

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Once A competitor started requiring masks I thought I’m gonna start making all of my purchases at...

1.0

out of 5

Once A competitor started requiring masks I thought I’m gonna start making all of my purchases at Home Depot. On my last trip I came to the store to buy topsoil. I went to the register, told the cashier I wanted six bags and she said they had them outside. I went to get them outside and low and behold, there were none to be found. I had to come in and make the return for the items that they should never have been able to sell me in the first place. (Since they had none) Also, They made me sign for the nine dollar return which I was frustrated with as it was clear that they were not cleaning the credit card machine or the pen. When I challenged the cashier. the she told me they wiped the pen and machine after every use. This was an outright lie as I was in line and saw that they did not do that for any of the customers before me. I guess I am going to Another competitor from now on...

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Very friendly staff that possess great customer skills. Without Bren helping me pick out my mate...

5.0

out of 5

Very friendly staff that possess great customer skills. Without Bren helping me pick out my materials I really would have beren lost. I appreciate the time she took and she was sincere in ensuring that I bought the right material. She took the time to explain the different products I could choose from.

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Please see my comments in the survey that I completed

5.0

out of 5

Please see my comments in the survey that I completed

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Outstanding customer service. Brian and Hussein provided exceptional service.

5.0

out of 5

Outstanding customer service. Brian and Hussein provided exceptional service.

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The best Home Depot in town. The staff is great and the store is always neat and organized

5.0

out of 5

The best Home Depot in town. The staff is great and the store is always neat and organized

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Fantastic and the best quality customer service. I was not ready to buy, but Miss Amber told me a...

5.0

out of 5

Fantastic and the best quality customer service. I was not ready to buy, but Miss Amber told me about the home depot credit card with one year no interest for over $1000. Plus $100 discount when I apply for the credit card. I did make this purchase because she treat me with respect and most important her smile. For sure I will be back to Home Depot and one more thing my family, relatives and friends will know all about the quality and above and beyond the service I have recieve. WOW AND WOW.

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