Reviews for Ft Walton #6301

Susan was the contractor who i stalled my flooring and she was awesome so professional and on time. She did a awesome job and I recommend her fir future installs.

The man was polite, he asked me what I needed help with after he took care of the other 2 customers he was already helping, the floor was under staff and this guy was glad to help even offered to carry the item to the check out line for me.

Huge shout out to Angie at the Fort Walton Beach Florida store! She was so understanding, kind and had great customer service. She helped us get a new washer and dryer set up for my in-laws and made the process so smooth. She made the bad taste in our mouth from another competitor a distant memory. Thank you for offering great service through this team member.

I can usually find what I need at the Home Depot, I can’t always find someone that seems interested in helping or answer questions

I had an issue with returning a tankless water heater. The staff was extremely helpful, courteous and knowledgable. They went above and beyond and solved the problem. I really appreciated their help.

Todd (FWB FL), Home Depot Flooring Section, is an absolute professional and rockstar! Knowledgeable, patient, and walked me through the entire purchase.

Excellent help received while deciding on a new dooinstallation.

I went to buy a new laundry pair and Ken was a big help. He is very knowledgeable and helped us get a great set.

I bought a Ryobi floor scrubber only had one battery and I was limited to that size of battery. What a shame they should have a selection of batteries for your Ryobi products. Maybe they forgot they are Ryobi representative store.

It’s a great family, Home Depot

We have bought every major appliance from our Fort Walton Beach Home Depot, we continue to choose this store because of Ken. We don’t make a decision without talking to him about it first. His knowledge of everything from washer and dryer, dishwashers, stove and microwaves it so vast! He is truly the best part of the store the reason we choose to come here!

Sad that this store used to be a pleasure to shop at. Since they got new management it sucks here now!!!!! Bring back the good managers and better service for customers please!!!

Please acknowledge Mr. Charles O. (Chuck) in your plumbing dept. His knowledge and expertise saved us a lot of time, money, and effort!! We will be looking for him if we have other plumbing projects!! All staff were very helpful!

Clean Store and Friendly Staff

I want to give a big shout-out to Todd in Flooring. He was incredibly helpful in assisting us with our carpet choices, providing expert guidance with a warm and friendly demeanor. Todd’s enthusiasm and kind personality made our shopping experience fantastic. His outstanding service truly made a difference, each time we visited the store and we’re so grateful for his help!

Employees have always been super responsive and helpful. Prices are competitive and I’ve always been able to find what I needed.

I'm pretty new at most of the DIY projects that I've been doing at my home recently and I'm constantly discovering and learning about new tools and the right tools for the job. The employees at this Home Depot are great and always very helpful! From plumbing to lighting, and everything in between, these employees have saved me a lot of time.

I bought this product and had issues. After talking with a manager, the issue was resolved. I wrote a review but I should have talked to a manager in the first place. Breem was not helpful at all. I tried going to them after my first issue. Anyway, the manager at the Mary Esther (Jess I believe her name was) store was very professional, friendly, and willing to work with me. Thank you (issue solved)

I bought a hot water heater on mJUNE 7/8. The product exploded some and water got everywhere Went to exchange product and store would not do an even exchange. Because I got a MIlitary discount they considered it a discounted item😡. It wasn’t discounted until I asked for military discount. All I wanted was an even exchange (no). They told me the discount voided the store warranty ☹️. I was not told this when I purchased the item. So, I had to buy another one because my tenants were without one. So far I am out almost 500.00

This is why I use Home Depo almost exclusively for all my needs and for my clients! I have also been into other Home Depot stores and their employees are good as well however Ft. Walton is a clear winner due to their employees!!! It is a pleasure doing business with cheerful people!

Fort Walton Beach Home Depot Doors department, Hunter, was very diligent and resourceful. Helped me save time and a lot of stress

My washer broke and I knew it was time for a new one. When I entered the store at around 7am I had to walk around to find an employee.

I came into the store because I was having trouble placing an online order. Mikie and the assistant manger were able to help me and I placed the order from the store.

I made two trips to this store yesterday because I selected the wrong size pet door for my home installation. Each trip I found people willing to help locate what I was looking for. The team is obviously well coached and apparently working together as a team to ensure the customer is getting help they need. I hope they keep up the good work!!

This is a convenient location to shop with a variety of indoor and outdoor products for your home.

Name should be Contractors Depot. There is a whole bunch of stuff I expected to be in stock however, I was disappointed. Way too many pieces of handling equipment blocking aisles, couldn't tell if aisle blockers were halfway open or closed. No employee in electrical or doors. In hardware, there are parts bins and a generic bag to put loose hardware in but, nothing available to write item & quantity on the bag.

Seems like the attitudes at this store need a moral boost

Had a wonderful experience ( was ) greeted & asked if I needed help the product was not in the store but they ordered & it only took 3 days to be shipped to my house!!!! Love this place

Installation socks sent undocumented ppl for estimate and do not guarantee work!!

Love the store everyone’s friendly and they usually have what I need