#1 Home Improvement Retailer

Gaylord #2759

Store Details

Contact Us
Pro Service Desk(989)731-7264
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1381 W Main St
Gaylord, MI 49735
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Propane Exchange

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting rechargeable batteries, plastic plant pots, CFLs, and lead acid batteries for recycling.

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Home Depot stores sent approximately 5.3 million pounds of shredded paper for recycling in 2022. This has helped the planet by preserving over 63,500 trees, keeping over 16,000 trash bags of solid waste out of landfills, saving over 50 million gallons of water, and conserving 7.8 million kilowatt hours of electricity.

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LED lights in your local store reduced energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives such as solar and wind.

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The Home Depot's core values are based on doing the right thing for our associates and customers, and this commitment extends beyond our stores to our local communities, as well as the environment. We are your partners in environmental sustainability. Learn more about our eco actions.

Store Details

Welcome to the Gaylord Home Depot. It is a great day to get started on a new home improvement project.

No matter how complex your project may be, we're here to help you finish it. From wood fencing to humidifiers, you'll find it on our shelves. Let our team get you in and out in no time. Download The Home Depot product locator app and talk with an online associate to get immediate assistance. We make DIY projects easy from every angle.

At The Home Depot, we value getting involved in our local neighborhoods. We support Patriot Place, the Women's Resource Center, Caring Closet and the Otsego County Economic Alliance.

You can find us southeast of M-32 and I-75, close to the Goodwill, near Gaylord Regional Airport. We look forward to seeing you soon. Browse the local ad before you arrive to know which items are on promotion.

Your Gaylord Store Team

Frequently Asked Questions About Your Store

Do you carry drip irrigation kits?

We have all the irrigation parts and pipes you need to build or repair your system. With a drip irrigation kit, you can keep your landscaping and garden green and healthy this summer with less effort. Update your hoses and watering cans to enjoy your greenery and flowers as you care for them.

What will the next free Kids Workshop be?

Head to our Kids Workshop on August 3rd, from 9–noon or while supplies last for this month's project. It's your time to create a kid-sized whiteboard that encourages creativity at home or on the go! Your little one can put together a colorful stand then add the board. The best part is drawing on it, so leave some time to doodle and share your art with the world!

How do I check my Home Depot gift card balance?

Gift cards to The Home Depot are an excellent present for the holidays, birthdays, and housewarming parties. DIYers know they're fun to give and to receive. Purchase them online at homedepot.com or in our stores. If you're a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Redeem our gift cards for online or in-store shopping, all with no additional fees.

Does The Home Depot Gaylord offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. using The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We'll let you know via email or text message when your order is ready at the store. Bring your valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us you're on the way via the app.
3. After you arrive, park in a designated Curbside Pickup space. It's typically located near the front of the store.
4. Check in through the app to tell us you're here.
5. Wait for us to bring out your order and load it into your vehicle.

Learn more about Curbside Pickup.

Nearby Stores

Find Another Store

1700 Anderson Rd

Petoskey, MI 49770

26.26 mi

Pro Service Desk

(231)439-3974

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

Customer Store Reviews

  • 4.8 out of 491 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (491)
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Showing 1-10 of 491 reviews
Wonderful employees that really help.
I had the best experience with both James the manger as well as Sara at Customer Service, both went out of their way to make my order right that the online site messed up. Pam in paint is superior at what she does she saved us so much money by correcting what we intended to buy and showing us what to do with our deck it was amazing.
by
    • Recommended
    TERRIBLE customer service desk staff
    Awful! Worst customer service experience I've ever had. Long story and not a lot of time to post right now, but I recommend heading down the street to their competition to do your home improvement supply shopping. I spent HOURS waiting to pick up an order that was supposed to have been ready when I got there. Multiple trips in to the store (that was practically enpty) an hour apart each time, being told it wasn't pulled, then was being pulled, oops not pulled. I don't have time to explain it all but they were beyond terrible and the "manager" woman was the worst of them all, never even looking at me, nor apologizing for what I was being put through that day. Instead, she was displaying her annoyance with being bothered and complaining about her job instead of helping. In my life, I have never dealt with anything like this, it was a complete lack of caring, customer service and basic human skills., over and over for 4 hours. We lost hours of precious time to work on our project, missed our deadline to get my daughters room done in time because of this fiasco and I left in tears, I was so upset by the entire experience. I spent $4000 at home depot last week, and I'm getting ready to spend another several tens of thousands of dollars on our home, at least, and I can tell you for certain I won't be spending it with home depot anymore. Absolutely disgusted by this experience and blown away by how absolutely terrible these people were at their job and displaying basic human decency. Managers at home depot must have a very, very low bar.
    by
      Great Store
      The Associates of this store are very friendly and helpful.
      by
        • Recommended
        Customer Service at the Gaylord, MI store
        Would like to shout out to Devonna and Brandan (as well as all the other associates) at the Gaylord, MI store. They were all very cheerful and happily assisted with our needs when we arrived at the end of the day.
        by
          • Recommended
          Excellent Customer Service
          We were so impressed with the helpfulness of the team members at this location! From the employees on the floor to the cashiers behind the counter. This was a great example of what customer service should look like.
          by
            • Recommended
            What to expect
            I find these guys to always be helpful, knowledgeable and friendly
            by
              • Recommended
              Worst Home Depot Experience in over 30 Years!
              have been a loyal Home Depot customer for over 30 years. I have shopped at Home Depot stores all over the nation–east coast, west coast, north, and south. The service today, May 23, 2024, at your Gaylord, MI store was pathetic. Worst I've ever experienced, both at Home Depot, or, any other retail store I've visited in the past 60 years. The checkout Clerks name was Audie. He was clueless. He was working the checkout register in the lawn and garden section. He was not capable of understanding what customers wanted to purchase in the outside parking lot area. I actually took pictures of the mulch and topsoil products I wanted to buy, including SKU scan codes. I still had haul a 40# bag of topsoil into the checkout line because he could not find it in the computer! It was absolute mayhem! I will never return to this Home Depot store. If this employee passed your training curriculum, you need to reassess your standards.
              by
                Lots of selection
                Your associate was extremely helpful
                by
                  • Recommended
                  Great costumer service
                  Had a great experience with the employees and the cashier. Thank you.
                  by
                    • Recommended
                    Great store and staff
                    Went for pellets and was glad to see the price they had on them and that they were still in stock! Cashier,Shirley was very pleasant.
                    by
                      • Recommended
                      Showing 1-10 of 491 reviews