Filter Reviews By:Rating, Profile, Gender, Age (218)
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Showing 1-30 of 218 reviews
Sep 4, 2015
Electrician using Home Depot to get ahead
Home Depot to me and my business makes a huge difference as Home Depot is often a one stop shop for us. I can go in to buy electrical products and find needed tools, storage containers, gloves, glasses, and a host of other items that allow our business to move forward smoothly. The pricing is often better than our suppliers, the product is usually on the shelf, and it is easy to shop for and take to our work truck. I shop a lot in Gillette WY and I have gotten to know many of the store clerks and other help and I have to say I enjoy most all of them.
by
Pro
Recommended
Sep 3, 2015
Had new keys made
Lee was excellent, knowledegable and very honest. He was a pleasure doing business with!
by
Pro
Recommended
Aug 20, 2015
Great sales associate helps with superior knowledge of products
Selection of products was outstanding as always and in most every store I have ever been in. The attention to detail in the Kitchen cabinets department by the sales associate was what I needed to pursue a purchase.
by
Recommended
Aug 19, 2015
Very helpful on large purchase
Surprised to receive so much help and patience in purchasing a new riding mower. Returned several times with many questions to several associates. Did not feel rushed and appreciated the advice. Finally made the decision to buy several days later. Received special financing and 100 dollars off regular price. Financing was quick and easy. Manager was wonderful to work with. I will be returning soon.
by
Recommended
Aug 18, 2015
Thanks for the help and information to the associate helping me with flytraps that was wearing the Wyoming Bucking Bronco hat!! Go Pokes!!
Found everything I needed (with a little help from the associate), and appreciated the friendliness and the extra personal information about the product he shared with me (Fly traps)
by
DIY
Recommended
Aug 17, 2015
Helpful & Quick
Clean, helpful was in and out! location isn't a bad choice either.
by
Recommended
Aug 3, 2015
nice people and well stocked
I am always impressed with the polite and friendly attitude of the employees from this store. I work in the public service field and know the pitfalls of providing great customer service and would like to praise the management of this store for their fine staff.
by
DIY
Recommended
Jul 28, 2015
Great Store Experience
We purchased granite countertops and the store associate Linda was very helpful. We also found some tiles that we loved with a good price and will be purchasing in a few weeks. Great store!
by
Recommended
Jul 27, 2015
Horrible Store experience.
Store was filthy. Was not acknowledged by associates. No one offered to help us load our lumber. One cashier working and 2 other associates leaning on podium. Cannot wait until Menard's opens so I can cut up my home depot card and shop at Menards!!!!!
by
DIY
Jul 14, 2015
Great place
Young lady who helped me in paints and stains department was very knowledgeable and helped out very much.
by
Verified Purchase
Pro
Jul 7, 2015
So-so visit.
Some store associates very helpful, others not so much. Not well laid out floor plan, too much stuff in the aisles, no checkout in garden.
by
DIY
Jul 2, 2015
Satisfied
new what I wanted ask assistant location and received help immediately proceeded to check out and was in and out of the store within 10 minutes
by
Recommended
Jun 21, 2015
fine
i bought stuff. told i cant go down some ales when other workers and customers are ales
by
Recommended
Jun 16, 2015
Much Improved Service
In the past I have been disappointed with both the availability and knowledge of the staff. They were right on today! In and out in less than an hour with a $3000.00 order. Pro desk very helpful!
by
DIY
Recommended
Jun 15, 2015
Great Experience
People are very friendly there. They are also very helpful.
by
Pro
Recommended
Jun 13, 2015
Great Help in the plumbing department
The Plumbing Dept associates were very helpful and prompt. Thanks
by
Pro
Recommended
May 30, 2015
Friendly Customer Service
I received assistance from Jennifer JBH4179. She helped me determine if the Dewalt Miter saw that I was going to purchase included a saw blade or not. She also walked me to her register and proceeded to ring my purchase in a very friendly, efficient manner. She wore a smile during our entire interaction. Thank you Jennifer
by
Recommended
May 29, 2015
Great transaction
Needed help with choosing paint. Associate was available and very helpful. Gave me good recommendations. Checkout was a breeze and the cashier was very nice. Highly recommended!
by
Recommended
May 26, 2015
Always helpful
This Home Depot is very well organized and kept clean and tidy. The associates here are one of the best I've ever shopped in. They are friendly and helpful and professional.
by
DIY
Recommended
May 26, 2015
Best Big Box Store Ever
When ever I shop there it is a very good experience, always have what I need and great product availability. If I need help the Associates are very helpful and great folks to be around.
by
DIY
Recommended
May 25, 2015
CUSTOMER SERVICE!
Crystal the Cashier was amazing!!! While new to the Home Depot family she did amazingly well. Her Customer Service skills and natural ability to smile and be kind are outstanding!!
I teach CS in the Gillette area and Crystal would an example of how it is done.
Thank you!!!! for a great shopping trip!
by
DIY
Recommended
May 20, 2015
great store experience. all you need and more.
Store is clean, well organized.All products are east to find.So many products that I enjoy walking around looking at everything.A very relaxed feeling.but help is readily available if needed.fun to visit
by
Recommended
May 17, 2015
very dissapointed
I was very dissapointed to see that they had "Pro" parking spots within feet of the door and their Handicapped parking is out in the middle of the parking lot. Their "Pro" customers also have their own express checkout.
Just to be clear, I qualify as a "Pro" customer, but I think it is more important for their handicapped customers to be closer to the door than their prefered customers.
I will not shop at Home Depot unless I can't find an item anywhere else.
by
Pro
May 13, 2015
I don't care if a different store comes to town.
I always find what i need here. Prices and selection are good. Everyone is very helpful and friendly. I'm going to continue getting my hardware, garden, and lumber needs at this store.
by
DIY
Recommended
May 12, 2015
great store
even though the rest rooms were closed due to remodeling, outside facilities of a caliber and cleanliness i have never before encountered , were wonderfully provided. indicates the customer service commitment better than anything else could have.
by
Recommended
May 2, 2015
Awesome
My experience at Home Depot has been very good ,associates are very helpful .
by
Recommended
Apr 28, 2015
PAINT FOR THE NEW HOUSE
I bought 8 gallons of different colors for my new house and the paint associate had them ready in less than 20 minutes. It was a great experience and the Colors were as planned.
by
DIY
Recommended
Apr 26, 2015
great service
Great service from Erin..very nice helpful and funny..Melissa was helpful also.. is so nice when you can get someone to pay attention to you and take the time to want to help and not just say I'm not sure ..but put forth effort to help you..nice to see and will ask for her often.. your employees should take a look at her efforts and try like her..thank s erin
by
Pro
Recommended
Apr 23, 2015
Awesome!
I needed a particular item that our local store
didnt carry. Penny and Rowland went above and beyond trying to locate my items I needed as well as helping me pay for them so that when I drive to Denver my items will be ready and waiting! Couldn't have had a better experience!
by
Pro
Recommended
Apr 13, 2015
Horrible experience!!!
Customer service was awful!!! We had to lift and load our lumber ourselves!! And it is Home Depot policy that they are to lift and load lumber for you. The associates run when they see you start to approach them for help. They have no knowledge of the products. They are lazy and rude!!