Reviews for Glen Burnie #2501

associate was available and very helpful ///////////////////////////////////////////////////////////////////////////

Bill in flooring Dept. was very knowledgable and helpful. He made me feel my carpet order was important to him as well, and he went above and beyond to help me.

My experience at this Home Depot has always been fun!!!

My initial contact with frontline staff was not so great but I asked to speak with the manager. He came to the front of the store in a timely manner and was very helpful. I was able to purchase my item and was on my way before long. The manager was also receptive to my feedback and thanked me for it. I would shop here again simply because of his professionalism and guest service. Also there was some paper trash on the floor inside and some plastic wrapping on the ground outside in the loading area.

Cashier was very helpful at Self-Checkout. I was not sure how to use the Self-Checkout.

I had to inquire some information from the customer service desk and everyone was very friendly and helpful.

Best customer Services, Store are organize and clean, Better price,

Helpful, friendly assistance from two staffers there immediately upon arrival. We were buying deck lumber and they put a smile on our faces.

The staff was excellent in providing me assistance during my visit. They helped me find what I needed!!

store needs more pest control methods, butterfly houses, lady bug houses, and more Maryland indigenous plants, labels on the plants and hard to read , if you are a tired shopper, big signage for what is best for a Maryland lawn and what works with what. A way to speak with camera to an online professional?

This store has an amazing staff. Friendly and extremely helpful. It's now my go to store for all my Home Depot needs.

Cashiers excellent, most staff excllent, only when you ask for help after 4 PM they call and one has to wait and wait. Depends also on the department it is best to visit the web site first! I can see why now people are afraid to tackle things on their own. One has to really know what they are doing before shopping anywhere! Why not put a computer terminal at every fourth isle so a customer can talk directly with an expert in that area. say like a hanging laptop - at some time most if not all stores will have a roving laptop robot moving through the isles to help, why not get a head of the curve, you have the auto cashiers stations make the customer happy be there when they need you! being able to speak into a microphone might be better than typing every word!!!!

Time and time again, the people at this store make me want to keep coming back

Customer service people are friendly and helpful in finding the items.

There are 5 Home Depot stores within 15 miles of my home. This is by far the best. It is always clean, organized no clutter sitting around and the staff are always friendly and helpful. It has a wide range of items in stock; unlike some of the others that have empty boxes on the shelves or items mixed up or misplaced in other boxes.

Couldn't find any employee to help finding stuff I need

Always great deals on tools , and usually have in stock anything i need as a contractor

the store was very busy, it was the first nice day in a while and there were still people there to help everywhere I went throughout the store

Store was very clean, neatly organized and the staff very friendly and helpful.

the store was clean and organized. employees are friendly and helpful

There has been some recent turn over at the store in this department, but everytning I picked out was on sale! When I went over the agreed budget set by my husband the store manager and sales clerk went out of their way to work it out so I was able to stay within it.

i WENT TO HOME DEPOT EVEN THOUGH LOWES IS CLOSER. I WAS LOOKING FOR A SHOP VAC. I LOOKED ON LINE THE RIGID MET THE QUALIFICATIONS I WAS LOOKING FOR. WENT TO THE STORE AND LIKED THE MORE EXPENSIVE AND IT WAS IN STOCK. BOUGHT IT AND THEY HELPED ME TO GET IT INTO MY TRUCK. NICE JOB

I received help from 3 employees while visiting the store. I received help finding light bulbs from the lamp dept. , An employee by the name of Corey went out of his way to help us locate a grill we were interested in and we would like to thank him for the time he took with us. He is a very friendly and helpful employee. Job well done!! We also had an employee help us get the heavy grill out to our truck. All employees did a great job with customer service. Thank you

This store must have excellent management. Not only was every single employee pleasant and helpful, they were all extremely competent, knew the store and their respective departments well. Every employee could answer our myriad of questions and knew what they were talking about from paint to chair rail moulding. Seriously.

ALL items on the sles floor should have prices on them A customer should not have to run around the store to get the pricing informtion to get checked out to go home.

Online pick up process could be a little more streamline but overall the store was cool.

My partner and I are doing a major remodel on our home and we have found that both the Glen Burnie and Pasadena stores staff to be extremely professional and helpful. We needed to learn about French doors, carpet, California closets, tile, electrical and so on. .It was nice having professionals to teach us. Also our contractor was able to do will calls which was extremely helpful and the composite decking they even delivered and it was delivered without a hitch. But the most positive experience was with the manager Kyle who taught us all about carpet and set up the appointment for the measurer. When the measure came out today he was right on time and very professional. Great overall experience.

I placed an online purchase/pick-up in store at midnight and received an email at 8am that my order was ready. From the moment I approached the Customer Service Desk, the Associate who assisted me was extremely pleasant and outgoing. Shame on me for not getting her name. Additionally, my purchase was complete and ready for pick-up. I was in and out in 10 minutes, saving valuable time in my day. Very impressed with the Glen Burnie Home Depot!

Associates were friendly and helpful, providing me with everything i needed.

I had no issues with anything, employee helped me find a section and made sure I was ok with a smile.