#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(828)261-2404

Rental Center

(828)261-2405

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1530 8th Street Dr Se

Hickory, NC 28602

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 547 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (547)
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Showing 1-30 of 547 reviews
Getting skimpier by the day…. Employees and products.
I remember when they first opened up their first store in Maryland. I loved shopping there. Employees knew where everything was and were genuinely helpful. I always left with a great shopping experience. Now, I leave with nothing and a “why did I even come here?”
by
    Charges
    Employee should ask before adding it to invoicr
    by
      Online order pickup is worthless
      Ordered 5 paneling and 5 liquid nails online, go the next day as my “order is ready for pickup “ they don’t have the liquid nails,, just paneling, BUT they have the exact same liquid nails ON THE SHELF THERE,, online orders have to be mailed to store .. Make that make sense!!! I walked back bought them separately NOW I have to wait a week until the orginal order arrives before I can cancel it!! You can’t make this stuff up!!
      by
        Great store for DIY projects
        This is a great store to shop at but would like to see big tropical palms and other plants in the greenhouse like it used to be.
        by
          • Recommended
          Seeing Red
          We were told and approved by a manager in writing that we would get 10% off and 12 month financing. Got a letter after delivery, stating that Home Depot Credit would not honor the written agreement. Called to have the washing machine picked up. We were promised a full refund. Will not return and am disappointed after having my card 20+years
          by
            Difficult with purchase
            I made a large purchase at Home Depot, purchasing a riding lawnmower and a hand push more. The total amount was over $3000. I brought a bank written check which was issued earlier that day and directly addressed to Home Depot for this purchase. Yet Home Depot bounce the check, despite the fact that I had more than ample amount in my account and the fact that it was a check written by the bank itself. The purchase filing went through, but the bank check was not permitted by Home Depot for reasons that I do not understand.
            by
              Great store
              The store is always clean, well stocked, and the employees are super friendly.
              by
                • Recommended
                Sweet Employee
                The lady that helped me was very sweet. She acknowledged my children and talked with them- most places, the employees look over the children. She was patient with me and knowledgeable. She communicated what I am to expect and what to do during the delivery process.
                by
                  • Recommended
                  Great choice of merchandise, friendly helpful employees
                  Stopped by to purchase something and left buying several things I spotted along the way as I walked thru the store.
                  by
                    • Recommended
                    Little disorganized
                    Not my regular location. I shop this store from time to time and I always find it in disarray. Isle blocked by merchandise and equipment. Especially prevalent in trades sections, building material, plumbing and electrical!
                    by
                      • Recommended
                      If you need it they may have it
                      They have to much stuff all over the place in lanes. Store is to small.
                      by
                        • Recommended
                        Contractor entrance
                        Terry..who runs the register at Contractor entrance( Hickory, NC ) has always been joyful and a pro at her job ...she's worked there for a long time and deserves recognition as a one of your best employees. P. Clay / Jarvis Masonry
                        by
                          Great Store to Shop at
                          This Store is always vert clean and stocked. The employees go out of their way to help you find what you are liking for and then help you load them..... Keep up the Good Work!!
                          by
                            • Recommended
                            Like this store
                            I always like to go to this store
                            by
                              • Recommended
                              Wonderful Sales Experience with DEE IVANKO
                              I was so fortunate to have Dee Ivanko help me with my dishwasher purchase! She was very knowledgeable, professional, and friendly! She reviewed all the materials that I needed to get ready for the installation and answered all of my questions. She made me feel confident that everything was going to be all right and that she cared. I was so happy when I left the store. What a great buying experience!
                              by
                                • Recommended
                                New Refrigerator
                                I love my local Home Depot. They treat their customers so nicely and are very helpful always.
                                by
                                  • Recommended
                                  Great Home Depot to shop
                                  Had everything I needed
                                  by
                                    • Recommended
                                    I like this store , always I go shopping there
                                    I like to go at the weekends
                                    by
                                      • Recommended
                                      Helpful
                                      I have always found the employees to be helpful, but it can be difficult to find one who isn't busy helping someone else.
                                      by
                                        • Recommended
                                        Flowers,dry & withering
                                        I would like a refund they were 2/$15. I purchased 4. I looked other places after the fact and there's were healthy & well taken care of. Bad judgment on my part. I got them for Mothers Day. I gave them to my mother,I should of taken a pic. Stupid me
                                        by
                                          Delivery Services was SOOO Helpful! Thank You
                                          Our home delivery was setup at the Hickory Store. The Customer Service ladies were patient with us and very informative. Delivery was made CORRECTLY and TIMELY AND the delivery driver was HAPPY DOING HIS JOB - What a great start to our project - Thank You Hickory Home Depot
                                          by
                                            • Recommended
                                            Awesome...Awesome....Awesome
                                            Bought 2 Baxton Studio Laurana Oak Brown Buffet with Hutchs. Your store does not sell them. They are an online only purchase. You would sell more if you sold these in your stores.
                                            by
                                              • Recommended
                                              Delivery company for Home Depot....RXO
                                              We had Home Depot design an $30,000.00 kitchen. We have now been without a kitchen since December 28th, 4 1/2 months because of their delivery company RXO. They damaged our cabinets during delivery 3 times, last delivery, there was a hole punched into the side of the box and through the cabinet. You call RXO and get an offshore answering service who barley speaks English. They cannot directly contract the RXO driver even after they are 2 hours late for the delivery. Total joke. EVERY time RXO damaged cabinets, it take Kraftmaid 5 weeks to make even a single 6" base cabinet. They were no help in rectifying the situation either.
                                              by
                                                Great Sales Associate
                                                I asked a sales associate for help to get a bag of peat moss down from the pallet that was stacked higher than 6 ft. She tried herself but the bag was much to heavy for her to manage. I typically would pitch in but I have lumbar vertabra issues and cannot handle anything above my shoulders without severe pain Any way she went out of her way to locate another associate that could manage the heavy bag of peat moss. Excellent customer service. This was at the Hickory NC HD.
                                                by
                                                  • Recommended
                                                  Cheap
                                                  Product selection and quantity excellent. Customer service 0,
                                                  by
                                                    Hardwood flooring installation
                                                    Steve, in flooring, put our order together very quickly. He arranged estimator, delivery and installation. Romanoff did a fine job with installation. We had a little extra unused underlayment. The return desk was quick, efficient and pleasant. This store has enough actual employees to answer your questions. As a former employee of another "big box" store, I was impressed with staff that I met and the store in general. It is 30 miles from my home, but I will shop here more often.
                                                    by
                                                      • Recommended
                                                      Great selection
                                                      They always seem to have what I need.
                                                      by
                                                        • Recommended
                                                        Staff professionalism
                                                        The appliance and kitchen cabinet/countertop representatives were not only very helpful but also exceptionally qualified.
                                                        by
                                                          • Recommended
                                                          Convenient
                                                          I went in to get a power washer they had what they said available online there in trouble find any help to get it and I was out so I could get back and finish the job I was working on
                                                          by
                                                            • Recommended
                                                            Only orders.
                                                            Placed two separate orders both ended up wrong/damaged. First order for ciling tiles came the wrong color(ordered white and got medium beige), ended up just using them because we will repaint and didnt want to drive back and return/wait another week. Ended up short and needed additional tiles, so I ordered another box of them. Checked the color this time in the store to make sure it was right. Got home, opened the box in the box and noticed the top was ripped off and 10/20 tiles were smashed and ruined. Will never order from Home Dept again.
                                                            by
                                                              Showing 1-30 of 547 reviews

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