#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(336)888-0404

Rental Center

(336)888-0410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2300 N Main St

High Point, NC 27262

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 685 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (685)
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Showing 1-30 of 685 reviews
Great service!
Went into High Point Home Depot store to buy flooring and David helped so much. He was a pleasure to work with!
by
    • Recommended
    1 found this review helpful
    Great service!
    I'm happy to buy a electric water heater and a full set of installation accessories with the help of your friendly customer assistant.
    by
      • Recommended
      1 found this review helpful
      Customer friendly
      Purchased an entry door with ease due to knowledgeable associate
      by
        • Recommended
        1 found this review helpful
        Helpful cashiers at pro end checkout.
        The cashiers at pro desk will help u immediately if you need it. They also go the extra mile for you.
        by
          • Recommended
          Replace doors for my home
          I had a wonderful experience with the Millwork Department at the High Point, NC Store # 3633. They were a great help in guiding me through the replacement of my bathroom and bedroom doors.
          by
            • Recommended
            1 found this review helpful
            Customer service
            Cherrone and cliff did a fantastic job of helping me find what I needed. Thanks a bunch!
            by
              • Recommended
              1 found this review helpful
              Tool Rental
              Alicia M. was very helpful. We rented an 18” trencher for a job. She showed us and explained how to operate the trencher, she checked us out for our other purchases for the job and she was very helpful upon returning the piece of equipment. Great experience.
              by
                • Recommended
                1 found this review helpful
                Returns process is a hassle!!
                Every single time I try to get MY cash back on my purchases they always say I cannot get my cash back. It’s so annoying because I know for sure you have the option of cash back on debit card purchases. No one really uses cash anymore!
                by
                  Great customer service
                  Hats off to Janet in garden area and Derrick Royal!! They were super helpful today. Derrick helped me get the large bags off the shelf and stacked them in my car. They were both so very nice and also extending their help to the other customers shopping.
                  by
                    • Recommended
                    YAY DAVID!
                    This store has the best customer service. David is the Santa Clause of flooring - he is so knowledgeable about his products and took him time with us so we could make an educated decision. We are so happy with the customer service here and can’t wait for our carpet to be installed!
                    by
                      • Recommended
                      Outstanding customer service
                      I purchased custom blinds and the store employee exceeded my expectations.
                      by
                        • Recommended
                        Great Service
                        I went to Home Depot to see about getting a vinyl window replaced that has frosted up on in between the glasses, the associate was very helpful in scheduling someone to come out and access the situation. They were also very courteous and seemed to care about your needs.
                        by
                          • Recommended
                          Great store
                          Jordan was VERY helpful helping us find everything we were looking for and helping us load it. The cashiers were also very helpful
                          by
                            • Recommended
                            Rhonda in customer service
                            Thank you for your patience and professionalism!
                            by
                              rude staff
                              Mari was exceptionally rude to me at check-out and embarrassed me when I told her I did not know how to access my military discount.
                              by
                                Locations
                                I wish you had a store closer to Lexington, NC.
                                by
                                  • Recommended
                                  We bought kitchen full of appliances
                                  I wanted to write a review on our salesperson “Teresa” in the appliance department. She knew so much about the different brands of appliances. She helped me get great deals and I saved a lot of time! Thank You Teresa!
                                  by
                                    • Recommended
                                    Great experience
                                    I was greeted at the door with a friendly smile while I was in the isles, looking at older gentleman, came up and asked if they can help me find anything. I was impressed once we found what I was looking for’I was greeted at the door with a friendly smile while I was in the isles, looking at older gentleman, came up and asked if they can help me find anything. I was impressed once we found what I was looking for. I went out to the checkout, pro desk, I went to the protest t went to the pro desk and was help hi hi went to the pro desk by another friendly smile my experience at Home Depot was very good. I would recommend this store to anyone very humble, very friendly, very clean atmosphere.
                                    by
                                      • Recommended
                                      The best customer service hands down!!
                                      The customer service at this location was superior in the industry. Other stores...look out. HD is bringing Customer Service BACK!
                                      by
                                        • Recommended
                                        High five!
                                        They did not have the exact item I was searching for, but the offered me an optional product that was as effective five as well as more cost efficient. They were very customer service oriented.
                                        by
                                          • Recommended
                                          PLEASED WITH VISIT!
                                          ASSOCIATE WAS HELPFUL IN MY PURCHASE.
                                          by
                                            • Recommended
                                            Helpful, Friendly Staff!
                                            In the day and age of not finding Any employees at a store to help… this location had a bunch and they All rocked!! Thank you
                                            by
                                              • Recommended
                                              Employees that care and are friendly
                                              From choosing products to checking out, employees went out of their way to be helpful and friendly.
                                              by
                                                • Recommended
                                                Very Helpful and Kind employees
                                                Good Store! Even better employees! Jared from the plumbing department was so very helpful! He went out of his way to make sure my needs were met as a customer. Thank you very much Jared!
                                                by
                                                  • Recommended
                                                  Customer Service
                                                  Kelly Witty and Meredith Lawrence were especially helpful with answering any and all questions concerning the countertops and flooring respectively.
                                                  by
                                                    • Recommended
                                                    Clean, well located, and well stocked.
                                                    Upon driving into lot, noticed clean grounds, inside well lit, good organization of departments. As I went into the paint department, I was met by Ashley who asked about my project. She showed me my options of products. When I didn't see a good fit, she brought me to another area where I found an alternative product to suit my needs.
                                                    by
                                                      • Recommended
                                                      My experience at Homedepot
                                                      I bought a flowing plant(Rio Red) today and it mess an amazing plant .The flowers was so perfect they did not look real. It rain so much I thought that the plant would not look very nice. After about 3 days of constant rain the pant still look perfect.
                                                      by
                                                        • Recommended
                                                        Friendly staff, stocked shelves!
                                                        Always my go to with an project I have going on! Home Depot means as much to me, as hobby lobby means to my wife :)
                                                        by
                                                          • Recommended
                                                          RAY IN LUMBER! ROCKS
                                                          LOVE THIS STORE IM ALWAYS IN AND OUT AND THE LUMBER DEPT ROCKS! RAY IN LUMBER HELPED ME PICK OUT GOOD WOOD FOR MY DAUGHTERS BED WE WAS BUILDING HE CUT IT FOR US HE WAS JUST SO GREAT I HAD THE PLEASURE OF HIS HELP TWICE WHEN I WAS IN THE STORE. RAY IS THE BEST
                                                          by
                                                            • Recommended
                                                            easy online order, pickup and return
                                                            I purchased a tub/shower enclosure online. The box was torn open and the employees dropped it at store pickup. Of course parts was broken inside. Once opened at home pieces were broken. We returned the product to store and had no problem with the return, so far. I guess in a week we can get the money back in our account.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 685 reviews

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