#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(336)888-0404

Rental Center

(336)888-0410

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2300 N Main St

High Point, NC 27262

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 676 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (676)
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Showing 1-30 of 676 reviews
I always receive excellent service
I bought this a day and a half ago
by
    • Recommended
    Great Toilet seat. Home Depot is a partner with me in the maintenance of my properties,
    I appreciate the online home depot as well as the brick and motor locations. The selection of toilet seat lid was perfect. The lid does not slam down. It matches my floors perfect.
    by
      • Recommended
      1 found this review helpful
      Great Customer Service
      An employee by the name of Ronnie G provided me with excellent customer service that makes me want to always come back to this location. He helped me find all necessary items to start my garden- in 3 different areas of the store, had to use a pallet jack to get more garden blocks, cut wood, assisted me at check out, gave me great advice, and helped load my car. I couldn’t have done it without him. Thank you Ronnie!
      by
        • Recommended
        1 found this review helpful
        Got a good price on my Samsung Washer and free delivery
        To early to rate how well it will hold up, just got it, so far working well.
        by
          • Recommended
          Friendly Staff
          I'm doing small home repairs and everyone gave me easy suggestions. Provided patience and understanding.
          by
            • Recommended
            Great store & employees especially Oliver and Sue!! I completed a survey also.
            Oliver was so kind and helpful and coordinated with Sue to help me find the item I was looking for and purchase it. I can’t say enough how Oliver went out of his way to help me. He went above and beyond what he had to. He and Sue both are great employees to have at this store!
            by
              • Recommended
              Cashiers
              Many of the cashiers at the self-checkout never greet you or say thank you or anything. They just stand there or talk to each other.
              by
                • Recommended
                Took care of me!
                Meet my every need and so knowledgeable! Placed online order in store and customer service was incredible!
                by
                  • Recommended
                  Somewhat disappointed
                  I really like shopping at one store for items and supplies I need to do a project. It frustrates me when the store is out of one or two items and you have to go elsewhere to purchase those items. I will shop a store that have all the items I need and only have to pull out the wallet one time and save time and fuel not having to drive around c
                  by
                    • Recommended
                    CHELSEA WAS MOST HELPFUL AND KNOWS THE PRODUCTS VERY WELL!
                    CHELSEA WAS MOST HELPFUL AND KNOWS THE PRODUCTS VERY WELL!
                    by
                      • Recommended
                      FLOWERS FLOWERS FLOWERS RYOBI RYOBI RYOBI
                      I love the garden center and my husband can’t have enough Ryobi tools.
                      by
                        • Recommended
                        Handicap scooters were not operable
                        I have mobility issues and one electric scooter had a not working sign and the only other only went in reverse not forward. The entire shopping experience I had to drive the scooter in reverse which was very scary and unsafe.
                        by
                          Always been happy with my products I got at this store
                          Bought Aero AC I haven’t got it yet
                          by
                            • Recommended
                            Purchase Gas chain saw
                            Friendly professional staff is very helpful. Answer all my questions in detail.
                            by
                              • Recommended
                              Will not be returning
                              I was at this location previously this week and my experience was unsatisfactory to say the least. You would think if you are going to spend near $1000 on construction materials you could atleast get some help to load said materials onto your trailer. This is not the case with this store. The workers, while some very pleasant others are the exact opposite. “A chain is only as strong as its weakest link” and in this case its weak enough that I will not be returning nor do I recommend it.
                              by
                                Excellent customer service
                                Customer service rep was so very knowledgeable and helpful. Went the extra mile to assist.
                                by
                                  • Recommended
                                  Buying a toilet
                                  The 2 gentlemen who helped me, Mike being one, bent over backwards avjeard to assist me. It was a pleasure, right to the end as he loaded into my van.
                                  by
                                    • Recommended
                                    Appliance purchase
                                    I purchased an Appliance package from Home depot during the memorial day sale. Eric, from appliances was very helpful, knowledgeable and professional .
                                    by
                                      • Recommended
                                      Delivered lawnmower without key or paperwork
                                      Went to store to purchase. Delivery came early this morning with no key or manual. Called store promised to get someone to come over with it. 8 hours later still not seen anyone. Called store again and told it is probably under seat. Nothing there! Now told it could be another 3 hours gor someone to come. Poor customer service after spending almost $3,000 at this store!
                                      by
                                        Jared in the plumbing department
                                        Jared is always helpful and knowledgeable. Every time I go to home depot I specifically ask for him because he is always eager to help or provide alternative products. He is a major reason I go to this home depot.
                                        by
                                          • Recommended
                                          Great Customer Service
                                          I had a question about the price of a special order. Meredith looked up my order to review and discuss. She got Sue to assist because of the purchase. Sue was very assuring and she made be comfortable while explaining my purchase. I was very satisfied with pleasantly surprised that although they were busy, they were professional
                                          by
                                            • Recommended
                                            Close by
                                            Seem to be stocking more product saving me from going on line wood products better quality than competition
                                            by
                                              • Recommended
                                              Finally people that know their department!
                                              How many times have we walked into these home improvement stores and ask someone for help just to be told they had no idea? I drove an hour from where I live to get to this Home Depot and was so very glad that I did. The lady in cabinets and countertops really knew her stuff. You could tell she had done it for a long time she gave advice and instructions and explained everything so that I felt confident. The person in appliances was also great he knew his stuff. He knew about how each product works and the pros the cons. He wasn't just there to try and sell he was there to help you decide what works best for you. Highly recommend this store.
                                              by
                                                • Recommended
                                                associates
                                                I have found all of the associates that I have had the pleasure to work with to be very congenial and helpful. Makes me want to return when the need arises.
                                                by
                                                  • Recommended
                                                  Poor professional working
                                                  Had to remind cashier 3 times to use my veteran discount due to she was too busy horsing around with 2 other employees.
                                                  by
                                                    APPLIANCE DELIVERY & INSTALLATION IS HORRIBLE
                                                    My Appliance sales rep was excellent for a range, dishwasher and fridge, but the delivery was rescheduled 5 times AFTER I had unloaded my refrigerator, removed doors and unhooked water line/power. Dishwashers come with a wired end and plugged end, but the "installers say we don't touch wires" and didn't want to remove the doors from the fridge to get it into my kitchen (even when I showed them the specs circled by the sales rep indicating it would fit). I canceled the fridge order and had the range/dishwasher installed by someone else. I plan to go to Queen City Appliance 1-2-25 for a new refrigerator. HOME DEPOT DELIVERY WILL KILL APPLIANCE SALES
                                                    by
                                                      Easy to return damaged goods
                                                      I bought LED Lithonia panels on line. They were damaged before being boxed up. HP Home Depot easily, although a bit confusedly, received my returned products.
                                                      by
                                                        Bought refrigerator
                                                        Teresa-in refrigerators was very helpful and informative!!! She ask us right away if we needed any help with anything. She told us everything we needed to know to make it a smooth delivery.
                                                        by
                                                          • Recommended
                                                          HD personnel not available to assist customers
                                                          personnel not available to assist customers on the floor. I ended up helping a couple of people find the items they wanted. One HD team mate at the self checkout monitoring 4 registers. She was running from one register to another to solve customers issues, while the checkout line continued to grow.
                                                          by
                                                            Horrible store
                                                            Don’t buy A lot. No cashiers. No employees to assist you
                                                            by
                                                              Showing 1-30 of 676 reviews

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