Reviews for High Point #3633

I bought this a day and a half ago

I appreciate the online home depot as well as the brick and motor locations. The selection of toilet seat lid was perfect. The lid does not slam down. It matches my floors perfect.

An employee by the name of Ronnie G provided me with excellent customer service that makes me want to always come back to this location. He helped me find all necessary items to start my garden- in 3 different areas of the store, had to use a pallet jack to get more garden blocks, cut wood, assisted me at check out, gave me great advice, and helped load my car. I couldn’t have done it without him. Thank you Ronnie!

To early to rate how well it will hold up, just got it, so far working well.

I'm doing small home repairs and everyone gave me easy suggestions. Provided patience and understanding.

Oliver was so kind and helpful and coordinated with Sue to help me find the item I was looking for and purchase it. I can’t say enough how Oliver went out of his way to help me. He went above and beyond what he had to. He and Sue both are great employees to have at this store!

Many of the cashiers at the self-checkout never greet you or say thank you or anything. They just stand there or talk to each other.

Meet my every need and so knowledgeable! Placed online order in store and customer service was incredible!

I really like shopping at one store for items and supplies I need to do a project. It frustrates me when the store is out of one or two items and you have to go elsewhere to purchase those items. I will shop a store that have all the items I need and only have to pull out the wallet one time and save time and fuel not having to drive around c

CHELSEA WAS MOST HELPFUL AND KNOWS THE PRODUCTS VERY WELL!

I love the garden center and my husband can’t have enough Ryobi tools.

I have mobility issues and one electric scooter had a not working sign and the only other only went in reverse not forward. The entire shopping experience I had to drive the scooter in reverse which was very scary and unsafe.

Bought Aero AC I haven’t got it yet

Friendly professional staff is very helpful. Answer all my questions in detail.

I was at this location previously this week and my experience was unsatisfactory to say the least. You would think if you are going to spend near $1000 on construction materials you could atleast get some help to load said materials onto your trailer. This is not the case with this store. The workers, while some very pleasant others are the exact opposite. “A chain is only as strong as its weakest link” and in this case its weak enough that I will not be returning nor do I recommend it.

Customer service rep was so very knowledgeable and helpful. Went the extra mile to assist.

The 2 gentlemen who helped me, Mike being one, bent over backwards avjeard to assist me. It was a pleasure, right to the end as he loaded into my van.

I purchased an Appliance package from Home depot during the memorial day sale. Eric, from appliances was very helpful, knowledgeable and professional .

Went to store to purchase. Delivery came early this morning with no key or manual. Called store promised to get someone to come over with it. 8 hours later still not seen anyone. Called store again and told it is probably under seat. Nothing there! Now told it could be another 3 hours gor someone to come. Poor customer service after spending almost $3,000 at this store!

Jared is always helpful and knowledgeable. Every time I go to home depot I specifically ask for him because he is always eager to help or provide alternative products. He is a major reason I go to this home depot.

I had a question about the price of a special order. Meredith looked up my order to review and discuss. She got Sue to assist because of the purchase. Sue was very assuring and she made be comfortable while explaining my purchase. I was very satisfied with pleasantly surprised that although they were busy, they were professional

Seem to be stocking more product saving me from going on line wood products better quality than competition

How many times have we walked into these home improvement stores and ask someone for help just to be told they had no idea? I drove an hour from where I live to get to this Home Depot and was so very glad that I did. The lady in cabinets and countertops really knew her stuff. You could tell she had done it for a long time she gave advice and instructions and explained everything so that I felt confident. The person in appliances was also great he knew his stuff. He knew about how each product works and the pros the cons. He wasn't just there to try and sell he was there to help you decide what works best for you. Highly recommend this store.

I have found all of the associates that I have had the pleasure to work with to be very congenial and helpful. Makes me want to return when the need arises.

Had to remind cashier 3 times to use my veteran discount due to she was too busy horsing around with 2 other employees.

My Appliance sales rep was excellent for a range, dishwasher and fridge, but the delivery was rescheduled 5 times AFTER I had unloaded my refrigerator, removed doors and unhooked water line/power. Dishwashers come with a wired end and plugged end, but the "installers say we don't touch wires" and didn't want to remove the doors from the fridge to get it into my kitchen (even when I showed them the specs circled by the sales rep indicating it would fit). I canceled the fridge order and had the range/dishwasher installed by someone else. I plan to go to Queen City Appliance 1-2-25 for a new refrigerator. HOME DEPOT DELIVERY WILL KILL APPLIANCE SALES

I bought LED Lithonia panels on line. They were damaged before being boxed up. HP Home Depot easily, although a bit confusedly, received my returned products.

Teresa-in refrigerators was very helpful and informative!!! She ask us right away if we needed any help with anything. She told us everything we needed to know to make it a smooth delivery.

personnel not available to assist customers on the floor. I ended up helping a couple of people find the items they wanted. One HD team mate at the self checkout monitoring 4 registers. She was running from one register to another to solve customers issues, while the checkout line continued to grow.

Don’t buy A lot. No cashiers. No employees to assist you