#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(713)726-2402

Rental Center

(713)726-2408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

14440 Hillcroft St

Houston, TX 77085

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 322 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (322)
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Showing 1-30 of 322 reviews
Great Employee -Jesse
Bought plywood, Jesse helped me measured boards for under my sink...picked the correct size made one cut..they fit perfect under my sink cabinet in kitchen. He actually saved me from calling a contractor. .Thank you Jesse
by
    • Recommended
    Personable service
    There were two gentlemen who provided me with exceptional, and personable service that made me feel valued as a customer. Their names were DC and Jeffery. I was in a crunch to have my rental property to pass inspection and they helped me locate all the items on my list that I had no clue where to begin to look for. A million thanks to these two gentlemen for making my life easier during a time where I could have easily become overwhelmed.
    by
      • Recommended
      Great Customer service
      The customer service at this Home Depot has been great! Help is literally around every corner! Which definitely makes it easier to find what i need to take care of the projects I'm doing. Without having to search and search.
      by
        • Recommended
        GREAT CUSTOMER SERVICE
        MS RENEE IS A GREAT PERSON. SHE WAS VERY HELPFUL AND MADE MY SITUATION MUCH BETTER.
        by
          • Recommended
          Good Customer Service
          Latoya was excellent
          by
            Great customer service.
            I came in this morning, even though it looked a little understaffed. The self checkout lady was fast and Friendly. Her apron said Spring.
            by
              • Recommended
              Home depot is the best home place to go to
              I went to Home Depot and there was peace and quiet I did not have any problems the place was extremely clean too
              by
                The cashier
                This cashier always has a smile on her face and makes me feel special need more cashiers her. She has Long blonde hair, and always in a good mood
                by
                  • Recommended
                  1 found this review helpful
                  Customer service at Home Depot
                  Hillcroft Home Depot has great customer service especially the cashier name Spring. She gives exceptional service as well as making the experience here worth it
                  by
                    • Recommended
                    Best Houston location
                    Nikki and Janice are the best 👌!
                    by
                      • Recommended
                      Customer Service
                      I only shop at Home Depot because of the convenience of finding product I need as a contractor.
                      by
                        Customer service
                        My grandmother and I made a purchase today. Vicky and Terrence were wonderful and helped us tremendously!!!
                        by
                          • Recommended
                          Right on time.
                          I bought 2 chairs in a bag. Can use them at tailgating.
                          by
                            • Recommended
                            Great store!
                            Wonderful store, I feel like other sorrounding hardware stores should do more to try to keep up with this store. All the employees are wonderfull and seem to be highly educated, and as well as every time I visit the store is clean- which I really like.
                            by
                              • Recommended
                              The cashiers customer service
                              I just wanna note about the cashier. I usually do some self check out and today the cashier that helped me was spring. She is extremely friendly and always has a smile on her face. We need more people out there like her that enjoys her job as much as she does.
                              by
                                • Recommended
                                Everything is as per expected.
                                Everything is as per expected.
                                by
                                  • Recommended
                                  This Home Depot Saved me Money and Help me with my Home Repairs
                                  I purchased $1800.00 of merchandise in 3 days and it was awesome ! Very helpful people
                                  by
                                    • Recommended
                                    Great customer support!
                                    This location has the best customer service out of all the Home Depot’s I shop. Fredrick and Alisha are top notch! They knew the system so time was not wasted looking for product. But more importantly Fredrick was great over the phone. It is so nice to see people enjoy their work! It makes it an enjoyable experience for everyone
                                    by
                                      • Recommended
                                      Awesome Customer Service
                                      The customer service is awesome at this Home Depot location.
                                      by
                                        • Recommended
                                        Deplorable Experience at Home Depot
                                        We purchased and paid for delivery of a Gazebo to be delivered. On the day of delivery, received a text, not a call that our delivery date had been rescheduled and item delivered to another store. WE Didn't pay for deliver to another store; we paid for home delivery! In speaking with store management and beyond, the mgt team seems even more complacent and swaying the sale.
                                        by
                                          Insane Mgr
                                          I needed to exchange one bulb from a set of four (three has been previously installed) and the manager told me I had to go home, remove the other three and bring all four in. Duh!!! Such levels of incompetence are rare.
                                          by
                                            Mika provided excellent customer service.
                                            Mika in home and garden provided excellent customer service.
                                            by
                                              • Recommended
                                              Best Home Shopping Store Ever!
                                              I needed some repairs and HD helped me to get the materials I needed at a great price that they spread out for me to pay overtime so I don't feel paying my bill.
                                              by
                                                • Recommended
                                                You will find everything you need at this store
                                                I bought an Attic door 2 weeks ago
                                                by
                                                  • Recommended
                                                  Great feature and closer to home
                                                  I usually order thru online and mostly are satisfied; also buy something from the local store.
                                                  by
                                                    • Recommended
                                                    Can't Complain
                                                    I generally have a good experience when I shop at this location. The employees don't interact much but they aren't mean or unpleasant so it doesn't really bother me. I usually find what I need.
                                                    by
                                                      • Recommended
                                                      Awesome Customer Service
                                                      i always purchase my concrete from the location
                                                      by
                                                        • Recommended
                                                        N
                                                        Very fast check out no lines.
                                                        by
                                                          • Recommended
                                                          Worst customer service
                                                          I shopped here and the whole 25 minutes I was in not one person asked me for help. And when I tried to check out a lady named Edna had an attitude made me wait 5 minutes just to tell me I can’t check out here go to self check out then go to proceed with her phone call
                                                          by
                                                            Geovany and Rosa provided me with world class customer service !!!!
                                                            Geovany and Rosa were so patient and kind. As a woman in a home improvement store, things can be a bit overwhelming at times. However, when I encountered Geovany and Rosa who both exhibited so much patience with me also the level of customer service they provided will make it so that I continue to patron this specific location.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 322 reviews

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