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Showing 1-30 of 390 reviews
Aug 23, 2015
Outstanding check-out service
The service provided by an exceptionally outstanding cashier was beyond any., excelling any of any store of any kind, anywhere Commendable indeed. Anyway
by
Pro
Recommended
Aug 19, 2015
Great Prices
This is my go-to store for the small remodels I have done throughout my house. I have always been helped if needed, and there is always multiple cashiers open so the wait is minimum! Store size is great too even to just see what is new in stock.
by
DIY
Recommended
Aug 19, 2015
great service
I was happy with my visit. I went for expandable window scenes. They are on order. Ended up getting wild bird seed for a great deal.
by
DIY
Recommended
Aug 18, 2015
Diversity of merchandise
What i like most is the diversity of merchandise, Prices and qualities of goods.
The serving staff is experienced and knowledgeable in thye priduct they sell.
When i reach the cashier she wondered if i found the product i wanted, and i salid no because the light bulb i was looking for was European type
by
Recommended
Aug 18, 2015
Great Store Associates!
I'm so thankful for the help I received from store associates. They were knowledgeable and kept me from making a horrible mistake in a minor home repair. All the parts I needed were there to complete the job. There was one part I needed that is no longer manufactured, and the store associate had a great idea and we improvised. Be sure to ask for help if you need it, because the employees at this store really seem to know the products well.
by
Recommended
Aug 14, 2015
Home Depot Visits
The associates are always friendly and know the products. They are always very helpful.
by
Pro
Recommended
Aug 6, 2015
Just what we needed.
Thanks to the help of an awesome associate named Jon, my friend and I were able to build a water polo goal out of PVC pipe. Its even better then what we'd hope for and can't thank the help from John enough.
by
Recommended
Aug 6, 2015
Horrible
All the associates seemed like the wanted to avoid all customer contact. Usually Home Depot associates are helpful in other cities but this store had to be the worst customer service I have ever recieved. From when I walked into the store to when I checked out with the distant cashiers. Not even a hello from anyone even after I had said hello first.
by
Aug 3, 2015
Fantastic
Highly impress with my experience today at home depot
by
Recommended
Aug 2, 2015
Great place to do the shopping.
You have a great store,you have almost everything, it is always fun to go to the store.
by
Recommended
Jul 29, 2015
Great store experience....great ideas
Great experience at the garden area. Had lots of good ideas for the garden
by
Recommended
Jul 26, 2015
poor help from associate
Asked associate for assistance in plumbing department. He said he couldn't help if my assistance required him to answer any type of technical question. He the continued to walk away and did not return.
My technical question that I was never able to ask was " can you get a ladder and remove the item I needed from the shelves above". Since he never bothered to return, I took one of your employee only I needed.
by
DIY
Jul 23, 2015
BEST STORE FOR HOME IMPROVEMENT
I WAS HAPPY WITH THE EMPLOYEES, ALWAYS WILLING TO HELP. ALMOST ALL I NEED HOME DEPOT CARRIES. WITH THE MILITARY DISCOUNT THAT I AM RECEIVING, HELPS me A LOT FINANCIALLY.
by
Recommended
Jul 22, 2015
Great store associates!!!!
Was greeted by a friendly associate that direct me to the proper department. The associate that helped me at the Customer Service Desk was friendly, polite and very helpful. I can say I was in and out in less than 30 minutes.
by
Recommended
Jul 20, 2015
Found everything I needed for my very first painting project!
I had no idea what type of paint to pick for my rooms and bathrooms but the guy at the paint desk made it super easy. I just told him what I was painting and what colors I wanted and in 7 minutes I had all my paint a d tools I needed! I love Home Depot and plan on going again and again for all my needs.
by
DIY
Recommended
Jul 18, 2015
Now thats what I call Customer Service
The staff at Home Depot's Prodesk is by far the most polished and professional group I have encountered at any Home depot or store or establishment..
Mario, Kat, Victor, Minerva, Scott and Yevonne, are extremely helpful and are proactive to my needs when I arrive, over the years, we have established a great rapport and the staff is acutely aware of what I need to qaccomplish.
They will go well beyond the normal expectations one would have during a visit.
This staff, the Pro-desk staff, is a large part if not the main reason I choose this store for my purchases as Buyer for the Hotel Del Coronado, other stores are closer or in the same vicinity during trips or part runs, but I have no problem whatsoever spending an extra half hour in traffic to use THIS store as I know the experience and efficiency of the staff will more than make up for the extra time.
Being in the business of customer service, I can tell you this staff is Top Shelf.
Sincerely Eric J Burkhart
Buyer
Hotel Del Coronado.
by
Pro
Recommended
Jul 18, 2015
Great customer service
Love the store very nice and easy to find what I need and good customer service
by
Recommended
Jul 17, 2015
Awesome assistant
It was a good visit , especially the assistant . She is the best one there .
Her name is Rechel ,she is awesome
by
Recommended
Jul 15, 2015
I knew right where to go to get my item.
I used the website before I went, but I still asked an associate where to get the latex free gloves I wanted. He was very helpful and also helped someone else on that same aisle after me.
by
Recommended
Jul 14, 2015
Great store experience
While looking at an item in the clearance section was approached by an associate. There was no SKU or pricing on the item. The associate from building supplies went to get a price for the item. When he returned he discounted the item since it was in the clearance section. I was pleasantly surprised at the discount it was much lower than I had anticipated. The associate was very pleasant and very helpful.
Thank you for a great experience.
by
DIY
Recommended
Jul 12, 2015
Good store to shop for home products
The store was clean and staff were friendly and helpful. The products were easy to find.
by
Recommended
Jul 10, 2015
Always find what I need
Walked right in, found what I needed and made my purchase in less than ten minutes. Great service!
by
Pro
Recommended
Jul 10, 2015
AMAZING STORE REPRESENTATIVES!!!
Appliance Specialist, Irene Reinke & delivery drivers Mario & Jonathan are AWESOME!!! It is rarity these days to be given professional AND family oriented care by anyone in customer service. We need more people, like them, to be recognized as top customer service professionals. It makes a difference to have people who genuinely care about customer needs & extend themselves to help...WITH A SMILE! We've shopped at Home Depot for decades & this is THE first time, we've been treated with extra special care. We are thrilled with our purchase & plan more home improvement, because of their care. My family is truly grateful for their service & pray that Home Depot awards them for their excellence. THANK YOU!!!
by
Pro
Recommended
Jul 7, 2015
A Pleasure to Shop
I was shopping for paint and when I saw how many options I had, well I knew I needed help! The associate was knowledgeable, courteous and had wonderful suggestions for me.
by
Recommended
Jul 7, 2015
William made a great shopping experience.
Most of the time I run in and out with no one paying much attention. But the last two times I went to this home depot in IB, I found William, and he is the meaning of service with a smile. He makes me feel like going back to that store and not other ones.
by
Pro
Recommended
Jul 7, 2015
Friendliest people!
Every time we go to this Home Depot, there is someone available to help. The sales associates are knowledgable, get you the very best deals, and give good advice. I'm honestly not exaggerating. They also have awesome Imperial Beach polos and I want one.
by
DIY
Recommended
Jul 2, 2015
Excellent assistance
Sales associate offered to assist, listened to what I was looking for and pointed me in the right directions. I was out of the store in less than 10 minutes.
by
Recommended
Jul 1, 2015
Great prices and the best costumer service.
Irma, Rosa, and Elisa were extremely helpful and friendly. I saved a lot of money with their 4th of July sale and military discount. Thank you!
by
DIY
Recommended
Jun 26, 2015
too many things to buy
Everyone nice and helping trying to organize and be clean good atmosphere.
by
DIY
Recommended
Jun 26, 2015
Delightful
I love Home Depot ,the smell of sawdust is my favorite,they should bottle that scent and sell it. It is always very clean in this store. I get paint from there a lot and the gentleman who works there is super nice and very helpful.