#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(607)254-4002

Tool & Truck Rental

(607)254-4008

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

410 Elmira Rd Bldg 1

Ithaca, NY 14850

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 257 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (257)
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Showing 1-30 of 257 reviews
great cashier
Rama was very helpful and friendly. It was easy to find what I was looking for
by
  • Verified Purchase
Nice Clean place to shop
I have shopped here many times. I like that you can always find someone to help you if you need it. If you are in a hurry there are always plenty of registers that are open and I like the self serve registers. No waiting in line is always a plus in my book. Everyone is very helpful and seem upbeat.
by
  • Verified Purchase
  • Recommended
great customer service!
Staff helped me find what i needed helped me load it in my car and was friendly and happy throughout my shopping experience.
by
  • Verified Purchase
  • Pro
  • Recommended
great store experience
every one in this store is VERY helpful, and go out of their way to assist me with my projects and questions
by
  • Verified Purchase
  • DIY
  • Recommended
excellent service
the woman who greeted me was more than helpful about ,e having no room to fit my merchandise in my car
by
  • Verified Purchase
  • Recommended
Great Customer Service
I was happy with the help I received from Jay Krohn in lumber.
by
  • Verified Purchase
  • DIY
  • Recommended
The staff is the best!
The moment you enter the store you are greeted with a smile and a staff member asking you if you need any assistance. Every staff member that I have been in contact with has been extremely friendly and knowledgeable. Every department throughout the store have staff members that I have worked with and found them to be extremely professional with my needs and questions. The staff at the pro desk are the best to work with compared to any other! I highly recommend the Ithaca Home Depot!
by
  • Verified Purchase
  • Recommended
shopping experience
I always shopping at Homedepot. When I need assistance the associates are very willing to assist, or make sure that there is someone can assist me. There are times when I have to search for someone to assist me, but only seems when I need assistance when I don't see someone nearby.
by
  • Verified Purchase
  • DIY
  • Recommended
Love this store - they are friendly and helpful!!!
all employees I have encountered are friendly - willing to assist you find what you need - offer suggestions - make shopping there easy !
by
  • Verified Purchase
  • DIY
  • Recommended
Worth the extra mile
... because they'll go the extra mile with you. Their goal isn't the sale, it's your best interest, your project, and the community it serves. For the Ithaca Home Depot, great customer service isn't a catch-phrase, it's their character.
by
  • Verified Purchase
  • Recommended
Excellent staff
You are greeted when you walk in the door door with a smile and questioned for any assistance needed by a staff member and periodically throughout the store!
by
  • Verified Purchase
  • Pro
  • Recommended
Ithaca Home Depot is great!
The people in the store were all pleasant and helpful, and the tools specialist who helped me knew where to find the tools I needed.
by
  • Verified Purchase
  • DIY
  • Recommended
the store layout is very pleasing to be in.
THE STORE HAS A PLEASING LAYOUT and makes me feel not rushed in my shopping.
by
  • Verified Purchase
  • Recommended
Great store !!
Cashier was nice on a gloomy day and I was helped when I could not find a product.
by
  • Verified Purchase
  • Recommended
A comfortable friendly store
I was very appreciative of the store associate assisting me almost immediately in Building Materials. He offered to cut my selection to what I wanted , I did and it saved me a lot of messing with the single size piece. Another two different associates helped me in Hand Tools looking for specific Kreg products. I thought they went out of their way to help bringing a mobile ladder to look higher on the rack. Like I said before, I always go to Home Depot first for anything home related, I like the store layout and the associates; previously I have bought materials for my home addition, plumbing to garden supply's.
by
  • DIY
  • Recommended
Great service - every time
The store associates at the Ithaca Home Depot are always available and very helpful in assisting me when I come in looking for something.
by
  • DIY
  • Recommended
lumber cutting service
I was very happy with the lumber cutting service received from Jason K .
by
    • Recommended
    Retail purchase
    I had a pleasant shopping experience! I would recommend for anyone to go and shop here .
    by
      • Recommended
      It's great to shop here.
      It's great to shop here, they help if you need it,
      by
        • Recommended
        Outstanding customer service. Thank you De Murphy
        De Murphy was the appliance specialist who assisted us in researching and purchasing our refrigerator. She was knowledgeable, courteous, informative and above all focused on our complete satisfaction. Her customer service was so exceptional that she is the principle reason we purchased this appliance from home depot. Thank you
        by
        • Pro
        • Recommended
        Love this store
        Every associate I came in contact with during my many visits to this store have always been helpful, and attentive. Great selection of tools. I consider this a toy store for DYIers.
        by
        • DIY
        • Recommended
        efficient
        Easy to find, well displayed so it was easy to decide on an alternate to original idea, check out personnel also very helpful.
        by
          • Recommended
          Geat associates
          Associates at paint desk and checkout cashier were extremely helpful and very friendly. It was a pleasure to shop there.
          by
            • Recommended
            Friendly associates and ease of purchase.
            We came in today looking for a new washer, dryer, and stove. We were very impressed that even on Black Friday, there were plenty of associates that were in the aisles and available to help us. The associate that helped us in appliances was very pleasant and knowledgeable and didn't make us feel pressured or rushed. We will definitely be coming back for our future purchases.
            by
            • DIY
            • Recommended
            Great help
            The associate was helpful in finding the product I wanted. I tried to find it myself and could not.
            by
            • Verified Purchase
            • DIY
            • Recommended
            Product availability is sufficient
            Just needed a quick in and out and product was there and I new it would be. Enjoy that availability.
            by
            • DIY
            • Recommended
            WHY HOME DEPOT?
            The other store is just as close so why Home Depot almost every time? I like the layout, selection of products and helpfulness of the store associates.
            by
            • DIY
            • Recommended
            GOOD FOLKS
            Associates were helpful in getting to the product I was looking for. Store was clean and organized. I enjoyed shopping there. I do shop at Ithaca Home Depot often and always leave satisfied.
            by
            • Verified Purchase
            • DIY
            • Recommended
            Always helpful, best products
            My husband and I have always left happy from this store. We stopped in to buy some Behr paint, our go to product after several very expensive paints have failed us. The associate was immediately available at the counter. I am setting up an indoor winter herb garden and anothe associate helped me research and select my best lighting options. We highly recommended this store.
            by
            • DIY
            • Recommended
            We found everything we were looking for!
            The products we were looking for were available and easy to figure out all the necessary items to go with them.
            by
              • Recommended
              Showing 1-30 of 257 reviews

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