#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(503)978-1010

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1728 N Tomahawk Island Dr

Portland, OR 97217

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 594 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (594)
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Showing 1-30 of 594 reviews
Everything I need
I always shop at homedepot close to my house and I love it They have everything I need to get my projects done Thanks homedepot and the team for helping me out
by
    • Recommended
    Great selection
    You always seem to have what I need on my home projects
    by
      • Recommended
      Surett is great!
      Surett recently helped me in the lumber department. She knew what she was doing, was efficient, and very friendly. I will choose this store again because of my positive experience with her.
      by
        • Recommended
        APPLIANCE FLOOR
        I BOUGHT A MICROWAVE THIS PAST WEEK AND I WAS VERY PLEASED WITH THE SELECTION OF APPLIANCES IN HOME DEPOT AS WELL AS THE HELPFUL STAFF ON THE APPLIANCE FLOOR.
        by
          • Recommended
          The Microwave convection oven was the best deal in town
          I bought a Vissani Microwave Convection air fry oven at the Jantzen Beach Home Depot. When I brought it home opened the box it was so easy to put it together, just 4 pieces. The price was amazingly marked down $50.00! I needed it because my stove went on the blink and I had nothing to bake my Turkey and pies/cakes in for Thanksgiving. Because of this great oven's great price and Home Depot we will have homemade Thanksgiving dinner.
          by
            Home Depot is awesome store for shopping
            Since this summer I bought sooooo many things at Home Depot. Because I need paint and repair my deck(I’m a woman), so I bought paint, wood, tools, bricks, concrete mix…anything I needed, some was very heavy duty, but I don’t need worried at all, because Home Depot employees are sooooo awesome, they make customers any easy way they can, today I bought two heavy duty shelf, I need someone help me cut it, then I back home I can install it, a employee named Dave fuller walk around the store to try find the tool helped me cut them. I am very appreciate it, thanks Home Depot training employees so nice, make customers like shopping in our “home” LOL.
            by
              • Recommended
              Horrible Customer Service
              Took 35 minutes to find an employee for help and check out for a $3 gasket. No one to help and no barcode on item. Lack of empathy and willingness to help.
              by
                GREAT CUSTOMER SERVICE~~~IN STORE, ON THE PHONE AND 'ONLINE'
                I HAVE PURCHASED '40 BAGS OF 'RED RUBBER MULCH' FOR MY GARDEN CARE AND IT JUST BRIGHTENS UP THE AREA~~~WOULD HIGHLY RECOMMEND THIS PRODUCT!
                by
                  • Recommended
                  Couldn't find my order / couldn't get help loading
                  I ordered a generator online and had it shipped to the store. The kid helping me had no idea where it was stored. I spent a lot of time waiting around for the kid to walk back and forth in the store looking for my order. Since the generator was heavy I needed help loading it. It took some time to get someone to help me load it in my truck.
                  by
                    • Recommended
                    Smooth and Fast return process
                    I had to return some extra insulation I ended up buying too much of. The whole return process took about 45 seconds and I was out the door. Great to have something that other stores make a pain such a smooth transaction
                    by
                      • Recommended
                      Great customer service!
                      I got the best customer service I have had in several years on a visit to the Jansen Beach Home Depot Garden Department today. Employee Conan went out of his way to be helpful, courteous, and provided the best level of customer service possible. The store and this employee are to be commended!
                      by
                        • Recommended
                        Inaccurate inventory
                        We called from the Sherwood Home Depot to confirm that the specific lumber item that we were seeking was in stock at the Tomahawk Island location. The employee we spoke to assured us that it was. After a 24 mile drive we found that the item was NOT in stock. And, frankly, the employees could have cared less. An improvement in customer service and inventory would be advised.
                        by
                          Very sad at the way I was treated
                          I was in the store today 6-11-22 to by a new microwave and found the perfect one for my family and myself. All of them were stocked in the same place/spot on the shelf and for 79.98 a great price or so I thought. When I went to check out it rang up $149.98 which for the unit is still a great price but I told the associates it was priced 79.98 on the shelf. We had to go look and sure enough they were there in the wrong spot so the appliance worker said to call the manager to honor their mistake when she did she lied to the manager in front of me and told me they wouldn’t honor the mistake and still treated me like trash. So I left the line to go to customer service on my way there another associate grabbed my cart and started yelling at me like I was a thief. I tried to explain myself that I needed to talk to a manager she tried to grab my cart and threatened to hit me. Very unexpected I would like to speak to someone in corporate asap until then myself and my company (a very large company) will no longer be doing business at the Home Depot
                          by
                            Love coming to home Depot
                            I enjoy coming to home Depot a few times a week. Hope to see more Milwaukee hand tools in stock soon
                            by
                              • Recommended
                              Rude
                              Went in to buy some spray paint. The employee who came to help was very impatient. Rushed into picking out the colors i wanted. My partner wanted some paint pens which were right there and he clearly heard us discussing them. Immediately we were quickly escorted to check out sans paint pens, while the employee stated “I HAVE to walk you guys to the register” like we were criminals. I would like to mention that while he walked us to the register he left the lock cage to the spray paint OPEN for anyone to help themselves. No smiles or have a good day from anyone. I did self checkout it was the best part of the trip. Ps one of the spray paint cans was a dud and will be returning!!
                              by
                                Excellent service and knowledge of products
                                by
                                  • Recommended
                                  Amazing Help
                                  I come here often for a myriad of different things to keep my projects going. Micheal Storm is always there to help, and I would recommend his assistance to anyone who wishes to shop there.
                                  by
                                    • Recommended
                                    Average big-box store, shop local instead if you can
                                    The employees that they do have are friendly. Would be nice if they paid a living wage to attract more people. Sad that THD is so anti-union.
                                    by
                                      Excellent store for climate change
                                      The patio furniture had an outstanding deal.
                                      by
                                        • Recommended
                                        Great customer service
                                        I didn't have any employees crawling up my butt to get me to purchase items not needed. They were helpful when approached but otherwise let me shop without any hassle or pressure to buy unwanted or needed items.
                                        by
                                          • Recommended
                                          Excellent customer service from Manny!
                                          Manny was so knowledgeable and helpful. We will definitely go back to this store for our future home projects!
                                          by
                                            • Recommended
                                            Great, caring, prompt and professional service and treatment of all store customers
                                            I am shopping at the store 4007 since 2007 and have only positive complements obout its employees amnd management
                                            by
                                              • Recommended
                                              Great store service ever at Jantzen Beach!
                                              I was shopping on 2/2/2022 at night, it was the time they almost close, and the store manager was so nice to helping out for my problem! I would highly recommend people to shop at this location and wish him will get more benefits from Home Depot personally! I’m so appreciate.
                                              by
                                                • Recommended
                                                Great place to shop with friendly staff
                                                We keep going back because you have what we need and staff who are willing to help.
                                                by
                                                  • Recommended
                                                  we just love this island store
                                                  Have been coming here for years, and will for years into the future; love it!
                                                  by
                                                    • Recommended
                                                    Linda K is the best at customer service!
                                                    If your lucky enough to get her for service be kind she’s the best!
                                                    by
                                                      • Recommended
                                                      Excellence At the Pro Desk
                                                      I do business in both L.A. & Portland & shopping in the Jensen Beach Home Depot has been absolutely a great experience. The customer service in the store overall is great but the service at the pro desk is above and beyond, the LA stores could take notes. Mike especially has made my life so much less stressful. His professionalism excellent customer service, product knowledge coupled with his attention to detail, always making sure I get all the products needed to finish a job correctly without numerous trips to Home Depot is greatly appreciated .The savings in time and stress is invaluable Thank you Mike your the best!
                                                      by
                                                        • Recommended
                                                        Best Home Depot Experience in Portland
                                                        If you want professionalism and knowledge in the staff, you can’t beat Jantzen Beach Home Depot!
                                                        by
                                                          • Recommended
                                                          Good recommendations by an expert in the project I would like to have done.
                                                          Mark from Garden at the Jantzen Beach, OR Home Depot store answered my questions and offered good recommendations regarding my laying out gravel stones project for my yard on October 4th, 2021. He was also very friendly besides being professional and knowledgeable.
                                                          by
                                                            • Recommended
                                                            Super helpful and friendly employees!
                                                            Super helpful and friendly employees!
                                                            by
                                                            • Verified Purchase
                                                            • Recommended
                                                            Showing 1-30 of 594 reviews

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