Reviews for Klamath Falls #4019

We've always been pleased with Home Depot's customer service but this last experience we had with a particular woman in self checkout (Gino) her behavior was unacceptable .. she treated my husband and I like we were children .. we requested the store manager but she refused to get him for us ..

I go to hone depot in klamath falls oregon every week. You're gonna have a couple bad apples but generally speaking the folks I cone in contact with are knowledgeable and courteous which is why I keep coming back. I probably know that store better than half of their employees good selection, competitive prices etc....

I love to shopping to Home Depot when I remodel my house good price and happy.

If you need help in the paint department, make sure that Mariah Alexander is there to help you. The very petite, short-haired woman is NOT knowledgeable OR helpful. When Mariah stepped into the department, she was both.

I never have any problem finding help or getting advice on how to tackle my next project. I find the employees at this Home Depot friendly, helpful and interested in figuring out answers to any problem I present them with. If they don't know they help me find out, they are good people. DJ

Was told upon check out I needed an app on a smart phone to be able to use my Veterans discount. Don't have a smart phone and never will. Many Vietnam Veterans like myself so not use smart phones or even have one.

clean and well stocked, friendly, professional staff. Easy check out

Always friendly workers, has everything we need

I always feel welcome, I love going to Home Depot for any repair protects at home. You don’t feel pushed by employees or unwelcome like other stores in town. Home Depot is the best store from any other.

The many associates in this store that really try to offer friendly customer service make up for the rotten attitudes of management.

great flooring many choices

Every time I shop at Klamath Falls Home depot the employee's are very cordial and helpful. Thank You for the great customer service.

I shop at Home Depot weekly. Always a positive experience. Employees are professional and knowledgeable.

Klamath Falls Home Depot is always neat & clean when I shop there. Sales associates are always friendly & helpful. If they don't have answers to questions, they will find an associate who can help. Checkout staff are always friendly & helpful

Employees that actually have knowledge and are willing to share it

Like shopping at my local Home Depot and I get my Military Discount which really helps,Thank You

Cashier was Debra-00014 53414 Everyone Nailed it

this home depot doesn't seem to keep things stocked very well. Employees are knowledgeable but they never seem to be around when you need one, or they just ignore you.

Hopefully a manager from Home Depot reads what I already wrote about one of your employees previously in this survey and takes the appropriate measures to acknowledge said employee. Thank You

Klamath Falls Home Depot is the best!

The employees DO want to help you. I have been to some and they couldnt be bothered. I will recommend this tho. When telling a person where to go,look at them as you're talking, its hard trying to hear over a mask when ones hearing aid can only do so much. This one everyone wants to help. The pandemic was not a hindrance to people doing yard work for sure.

Home Depot in Klamath Falls has the worst customer service. No one can answer questions and they promise they will do something and nothing is followed through. No one seems to care!

Always helpful - on the occasion they don’t have what I’m looking for, they go out of my way to tell me where I can find it elsewhere

I’ve been here multiple times since last fall and I’ve had wonderful experiences every time. All the employees I’ve encountered have been nice and helpful. Today however, the newer cashier, I believe, Lucia, made this visit far surpass all others. She’s newer and she remembered that I’m a veteran. It’s something so small but made my day. Thank you.

This store has no pro Referral program except HVAC. This store is lack luster when it comes to installations. This explains why the community looks like it has been patched together. Other home depots have amazing installers. I have been trying to find a kitchen installer and a fence installer with great customer service for almost 1year. Home depot help, Where are you installers?

The Klamath Falls Home Depot is the best one I have ever shopped at in all my 66 years.The employees here go way beyond helping me than I have seen in all other stores. This is my first choice of store to go to here.

I would normally have a 5 star review for this place but on my most recent visit I wasn’t given my entire order. I use the app and preorder-prepay to make shopping trips short and efficient but this time I was shorted an item.

This store is friendly and helpful

Delightful, it was to meet Lily. I see your aptitude, prowess, to engage a Home Depot customer’s needs is instinctive, even preemptive. Home Depot is blessed with her capability. Not everyday an employee owns this skill-set that Lily has. Thank You Lily, for alway making my Home Depot Klamath Falls shopping experience a delightful one. I am in admiration, your abilities. Regards, Lance Pazzaglia.