#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(919)217-5964

Rental Center

(919)217-5965

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1020 Shoppes At Midway Dr

Knightdale, NC 27545

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 629 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (629)
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Showing 1-30 of 629 reviews
Yes, customer centric
Husky toolbox worth every cent
by
    • Recommended
    Knightdale store is AWESOME.
    Looking to do a kitchen remodel and Gary in the kitchen department was very helpful. Also the store manager was very helpful. Employees asked if they could help me find an item I was looking for and the cashier that I checked out with was friendly and told me about a sweepstakes I could enter.
    by
      • Recommended
      1 found this review helpful
      GREAT SERVICE
      CHRIS IS THE MAN GAVE M BEST SERVICE I HAVE EVER HAD AT A HOME DEOT GIV HIM 10 STARS
      by
        • Recommended
        1 found this review helpful
        Great if you don’t have to deal with Fatou
        Lovely store, just hope you don’t have the misfortune of dealing with Fatou. She is what is wrong with customer service.
        by
          Great place
          I purchased a few items and what was the best was the service
          by
            • Recommended
            Best Customer Service
            The Knightdale Home Depot has the friendliest employees. They are knowledgeable and patient. The store generally is very well stocked and clean. Anyone there is always happy to help you with your projects
            by
              • Recommended
              Amazing customer service!
              This store has the best customer service and went above and beyond to load an oversized item that I was certain would not fit my vehicle. The assistant store manager is amazing!
              by
                • Recommended
                Great place to get appliances!
                See Teri in appliances. She is very knowledgeable and helpful
                by
                  • Recommended
                  Excellent customer service
                  I just had to leave this personal review of the Home Depot in Knightdale North Carolina. Absolutely wonderful customer service. Let's start with the Tool Rental Team. T and Shelly are absolutely a pleasure to work with; they provide excellent customer service nothing less than five stars. Alex and Mike were a great compliment to the team when it was time for me to get my refrigerator and load it up. They all provided excellent support. I work with the individual named Teri as well. Bless her heart, she means well. Also a lot of what happened would not have been accomplished in the time frame I needed it if it was not because of the wonderful store manager Stephanie. Even when it came down to me having to drop off the trailer she was more than happy to help. I don't leave comments often especially on stores that I go to quite frequently, but the amount of support and customer service I received yesterday was beyond spectacular. As a result I have switched stores and made the Knightdale store my favorite. A sincere thank you to everyone!!!
                  by
                    • Recommended
                    Friendly
                    Customer Service was excellent!
                    by
                      • Recommended
                      Employees very helpful and friendly
                      I had a very good shopping experience Look for Elizabeth. She is very helpful
                      by
                        • Recommended
                        Great customer satisfaction
                        I went to purchase a trimmer and employee went beyond my expectation in customer service! Great job French thank you for helping me!
                        by
                          • Recommended
                          Spencer is the best employee they have!
                          Spencer who works in the painting department is helpful, kind and friendly. He's very knowledgeable and helped us not only pick out how much paint we would need but also the finish! Amazing employee!!
                          by
                            • Recommended
                            Happy
                            Plumbing department was well stocked and organized. Employee in this department was more than helpful.
                            by
                              • Recommended
                              Great experience
                              Rick did a fabulists job helping me by a grill today. He is exemplary of what I find in the employees at Home Depot. The store is well stocked, neat, and employees are great!
                              by
                                • Recommended
                                Great Place
                                I enjoy shopping at Home Depot I just wish we still had one in Wilson but nevertheless I always enjoy the trip all the way to Knightdale and the customer service is always on point
                                by
                                  • Recommended
                                  Great customer experience
                                  Purchased 2 gallons paint
                                  by
                                    • Recommended
                                    Who can help me
                                    The store employees were very unaware on who job it was to assist me in purchasing a new grill that was outside. Garden vs customer service. But once we they did figure it out they were nice.
                                    by
                                      • Recommended
                                      Great customer service
                                      Purchased paint 5/25/23
                                      by
                                        • Recommended
                                        Good customer service
                                        Purchased a washer on 05/20/2023 had a great experience dealing with the transaction.
                                        by
                                          • Recommended
                                          Outstanding customer service!
                                          Judy I love her and this store is always a great place to come in and get what you need! Never let you down! Phenomenal customer service! Thank you again Home depot!
                                          by
                                            • Recommended
                                            Thank you, Donna!
                                            Donna provided excellent customer service and went above and beyond to assist us with a very large purchase. Thank you, Donna!
                                            by
                                              • Recommended
                                              Great customer service
                                              In a time when customer service is hard to find, this store gave me GREAT customer service. Several different employees asked if I needed assistance and then followed through on helping me locate it.
                                              by
                                                • Recommended
                                                Just what I needed, helpful employees
                                                Needed help finding what I needed, self checkout receipt printer wasn't working, everyone got together & got me everything I needed.
                                                by
                                                  • Recommended
                                                  Ms.Teri in appliances is Awesome!
                                                  Me and my wife bought a Fridge last Saturday, and went back this Saturday to buy a washer and dryer. She's awesome.
                                                  by
                                                    Always a great experience!
                                                    We recently moved here from Michigan and this store has been our go to for all of our home needs ever since. We’ve been multiple times and have never had a bad experience. Every time we encounter a new employee they always go above and beyond and burst with positive energy. Highly recommend.
                                                    by
                                                      • Recommended
                                                      The convience of having a Home Depot Near me is great.
                                                      I shop for building materials and kitchen appliances regularly at the Knightdale NC location because it's located within five minutes of my office. I was very happy to see Home Depot adding the rental department. Thank's, Emory York
                                                      by
                                                        • Recommended
                                                        Amazing Customer Service
                                                        I just wanted to thank Elisabeth for her excellent customer service today. I went into the store and was looking for something specific that I should have been looking for at an auto parts store. But she was able to narrow it down and take me to the product I needed. I then also purchased a few more tools than I planned on buying. Thank you again so much Elisabeth for the great customer service!
                                                        by
                                                          • Recommended
                                                          Hats off to AJ
                                                          I purchased three new appliances that were not available in the store. The sales associate, AJ at the Knightdale store was a super star in helping me. It took a while but he was there to the end and told me what to expect etc. He was polite and knowledgeable and gave great advice. Thank you AJ.
                                                          by
                                                            • Recommended
                                                            Friendly staff and everything you need for your reno!
                                                            I shop at the store since I moved to the area and I've been renovating my entire house. This Home Depot is very convenient not only for its location but also for the items in store and the staff that is always friendly and helpful.
                                                            by
                                                              Showing 1-30 of 629 reviews

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