#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(410)368-1114

Rental Center

(410)368-1110

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3750 Commerce Dr (lansdowne)

Halethorpe, MD 21227

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Customer Store Reviews

  • 4.6 out of 572 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (572)
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Showing 1-30 of 572 reviews
Everyone is very helpful and it was great to have my dog with us. The cashier even gave her a treat.
Everyone is very helpful and it was great to have my dog with us. The cashier even gave her a treat.
by
  • Verified Purchase
  • Recommended
This is local and usually well stocked. Good variety of plants and other things I look for.
This is local and usually well stocked. Good variety of plants and other things I look for.
by
  • Verified Purchase
  • Recommended
I have had exceptional experiences with the employees of this store. I have my favorite two empl...
I have had exceptional experiences with the employees of this store. I have my favorite two employees that work in Electrical and have interacted with others through checkout. When you ask a question to an employee in this store, they'll do their best to help you out.
by
  • Verified Purchase
  • Recommended
I lean towards HD more than the competition. The employees are very friendly and knowledgeable. S...
I lean towards HD more than the competition. The employees are very friendly and knowledgeable. Service in the paint department was very pleasant!
by
  • Verified Purchase
  • Recommended
Great experience! Very helpful and knowledgeable staff. Very clean and fully stocked. I will only...
Great experience! Very helpful and knowledgeable staff. Very clean and fully stocked. I will only shop at this location from now on
by
  • Verified Purchase
  • Recommended
Kodos to Bryant in Garden. He provided the type of service Home Depot was known for. Being a fo...
Kodos to Bryant in Garden. He provided the type of service Home Depot was known for. Being a former Supervisor at 2566, it did my heart good to receive that kind of customer service. In talking and thanking him for his service, I learned that his father works where I do, Maryland Live Casino & Hotel. He even works on my shift. I looked him up when I went to work and I told him about the customer service I rec'd from his son. Come to find out, he worked at Home Depot too and at the same store years ago. Small world.
by
  • Verified Purchase
  • Recommended
Polite way your employee treated me. Dawn was very helpful.
Polite way your employee treated me. Dawn was very helpful.
by
  • Verified Purchase
  • Recommended
The young woman ,Dawn who helped me load 12 rolls of sod even though she was quite small, turned ...
The young woman ,Dawn who helped me load 12 rolls of sod even though she was quite small, turned my whole shopping experience around. This young lady was very pleasant,helpful, and thanks to her I wa S able to load my truck. I feel like she will be a real asset to your company. Thanks to Da Wn I was able to get loaded check out and beat the rain.
by
  • Verified Purchase
  • Recommended
Worst Home Depot experience I’ve ever had. Store manager seemed timid and failed to greet or mak...
Worst Home Depot experience I’ve ever had. Store manager seemed timid and failed to greet or make eye contact with us. Associates Chris and Micheal at the service desk were completely clueless as to what basic customer service looks like.
by
  • Verified Purchase
On a busy Saturday with customers everywhere staff was courteous and very helpful. Patricia the G...
On a busy Saturday with customers everywhere staff was courteous and very helpful. Patricia the Garden Shop Cashier was very friendly and moved her line along very quickly.
by
  • Verified Purchase
  • Recommended
I want in Home Depot couple of times last week each time I could not find something but each time...
I want in Home Depot couple of times last week each time I could not find something but each time when I ask an employee for something not only he would tell me where it was that he would actually show me where was at. That's kind of service I like.
by
  • Verified Purchase
  • Recommended
I love that they have experts in all departments to help me make wise purchases for my home impro...
I love that they have experts in all departments to help me make wise purchases for my home improvements!
by
  • Verified Purchase
  • Recommended
Everyone is always friendly and helpful!!
Everyone is always friendly and helpful!!
by
  • Verified Purchase
  • Recommended
The Halethorpe Home Depot has been a part of our community for many years now and they get better...
The Halethorpe Home Depot has been a part of our community for many years now and they get better every year. The employees are knowledgable and ready to assist the customers when they don't know what they need to accomplish a job. When other big box stores are becoming more impersonal and harder to deal with, this store is becoming just the opposite. Keep hiring good employees like Nicole, Hope and Tia. Keep shelves well stocked and clean. The home improvement population in our area is growing and this store is growing to met our needs.
by
  • Verified Purchase
  • Recommended
Pam was very helpful when I had trouble scanning and item at the self check out. I didn’t known w...
Pam was very helpful when I had trouble scanning and item at the self check out. I didn’t known why it didn’t scan but Pam figured it out and got the item to scan. She was also very nice and friendly when I asked for her help.
by
  • Verified Purchase
  • Recommended
The employees in the store make it worthwhile going there there's always a smile on the face they...
The employees in the store make it worthwhile going there there's always a smile on the face they're always willing to help no matter what they walk you to where you need to go to find an item they even look for the item you can ask for a better service than that
by
  • Verified Purchase
  • Recommended
I wouldn't go anywhere else this store is just super or there's always someone to help the employ...
I wouldn't go anywhere else this store is just super or there's always someone to help the employees are very knowledgeable about their jobs and always give great advice if I can't find something there always there to walk me to it super super store
by
  • Verified Purchase
  • Recommended
I have been shopping at the Lansdowne Store since it opened. I have always found this store clean...
I have been shopping at the Lansdowne Store since it opened. I have always found this store clean, I have always the products or equipment I was looking for. Never had a problem with the store associates when looking for a particular item I couldn't find. Checking out was never a problem, The cashiers have always been pleasant to del with upon checking out. I honestly say this store has it all, or they will find it and order it for you. Over the years I remodeled every room in our home, especially the Kitchen and bath's as these where the major areas of concern and as I was able to perform electrical and plumbing our overall saving were significant. And I continue to find projects to perform. Great Going Lansdowne Store (Halethorpe # 2579).
by
  • Verified Purchase
  • Recommended
We visited this store recently to buy combination smoke detectors/CO detectors. Not only was the...
We visited this store recently to buy combination smoke detectors/CO detectors. Not only was the salesperson helpful in finding the type we needed, he was able to explain the new MD law and what devices were required. The sales clerk at the register, Patricia, was helpful in saving us additional money by signing us up for a Home Depot card. Our experience was very positive and we will return for any future needs.
by
  • Verified Purchase
  • Recommended
well maintained store
well maintained store
by
  • Verified Purchase
  • Recommended
friendly and helpful.
friendly and helpful.
by
  • Verified Purchase
  • Recommended
Excellent customer service!
Excellent customer service!
by
  • Verified Purchase
  • Recommended
Always clean and employees are always aware of customers. Always ask if you need help.
Always clean and employees are always aware of customers. Always ask if you need help.
by
  • Verified Purchase
  • Recommended
I shop at this location regularly--at least twice a month. I have never had a poor experience. Of...
I shop at this location regularly--at least twice a month. I have never had a poor experience. Often, store associates go above and beyond to pro-actively ask if I need assistance and offer recommendations on products if I have questions. It is evident that store management and employees on the floor take customer service seriously and deliver it without any complaints or hassle. I stopped shopping at any other brand hardware store because this location is convenient and I am never frustrated when I leave the store.
by
  • Verified Purchase
  • Recommended
Very nice shopping experience.
Very nice shopping experience.
by
  • Verified Purchase
  • Recommended
GREAT EXPERIENCE
GREAT EXPERIENCE
by
  • Verified Purchase
  • Recommended
Ken who was working the floor helped me to save money and suggested a even better product for the...
Ken who was working the floor helped me to save money and suggested a even better product for the job i needed done than i was about to get. It not only saved me money but saved me a trip back to get the correct item as i was about to buy the incorrect item for the duty i needed to preform. Patricia who worked the register also was amazing. Both went above and beyond to ensure my experience was all around epic. This store is the store you want to visit for sure. Puts all the surrounding locations to shame.
by
  • Verified Purchase
  • Recommended
very good store very helpfull
very good store very helpfull
by
  • Verified Purchase
  • Recommended
Cashier terea was very polite and friendly and very quick and efficient when checking me out! I w...
Cashier terea was very polite and friendly and very quick and efficient when checking me out! I will definitely come back to see her!
by
  • Verified Purchase
  • Recommended
Cashier Terea would make a very good manager! She represents the store very Well! And new cashier...
Cashier Terea would make a very good manager! She represents the store very Well! And new cashier Pamela is doing very good
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 572 reviews

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