Reviews for Londonderry #3401

When I first moved into Derry in 2002 I believe the store was built shortly after, and I have been using this store for much of my home improvement supplies and appliances. When I went there today, I was not able to find the type of light fixture I wanted. I was also looking for information about making a major remodel for my bathroom and was not able to get someone to help me with information about installing a heated floor and all the things I would need. This store is going down hill in my eyes.

Clean, Organized, and the staff is always willing to Help!!!!

First time in quite awhile that there were available cashiers instead of 'self-serve checkout'.

Great place to shop for everything home related. The staff is knowledgeable and helpful and I get in and out fast with what I need so that I can get home and work on my home improvement projects! Also, the cleanliness was impeccable!

Great store, friendly people, most items easy to find. ample parking. And they give a veterans discount!

The store was clean, well set up for COVID-19 protocols, and the associates friendly. Customer service rep. James was very helpful in explaining the differences and benefits of LED light bulbs vs traditional. This helped me make my purchase with confidence. I will definitely be returning to this store and would feel comfortable referring others to it.

I felt safe in the store. Everyone was wearing masks and maintaining distance. The checkout was quick because they had enough people working the registers.The associates were pleasant and helpful.

Great store friendly helpful associates. Cashier Christine was very helpful today. Very clean and organized. Covid protocols all in place and effective . Its all available even for those that don't want to believe. Got help loading my purchase without really asking.

If your looking for an appliance and not really sure what you want / need they are very knowledge friendly and helpful. I had a horrible experience with SEVERSAL other retailers up until the point f taking a chanced andf just walking into Home Depot. John made every thing very clear and SUPER easy.

The employees are very friendly and knowledgeable. If they don't know the answer to your question they'll find the best employee in the store to help you. Plus, the store is typically clean and organized. Paul Shannon is VERY knowledgeable in EVERY department. I seek his advice with almost every project that I do and I always ask Paul's advice and he never lets me down. He has saved me time, money and frustration with his good advice. Sometime I have questions about a product but sometimes I ask for Paul's advice about my approach or design of a project; which he happily helps me with. He ALWAYS adds to my projects with his good advice and experience. I also like that many times Paul walks me to the correct department and helps me select the right product, (if he's available to do so and doesn't have other customers waiting).

The sales person in the appliance department was very well informed on the products we wanted and very friendly.

Both Tyler & Shannon went out of their way to insure that my Son & I had a top-notch experience in out local Londonderry NH Home Depot. They are to be commended for "going the extra mile" in Customer Service.

The employees in this store are always very helpful and knowledgeable about issues that I present to them and ways to fix my problems.

Employees are knowledgeable, helpful, and go above and beyond to assist customers. Everything is well-stocked.

Tried to buy some plywood - there was a bunch of junk material in its spot on the shelf. Was told there was a new pallet available, but THREE pages over intercom, FOUR associates, and TWO phone calls from cashier - NOBODY came to provide customer assistance.

Everyone at store extremely friendly and helpful. Always find what I'm looking for and answers to all my questions

One of the best Home Depots - usually well stocked - great helpful staff.

After 1.5 hours wasted I finally found out there ws no help in plumbing you'd think management would of heard the several request over the intercom for help a d take a second to inform me....at least associates tried to get me help!

Great experience again , I live here in Derry and very convenient location too . Each visit is welcoming from the staff ,who actually makes eye contact, and greeted with a smile . Keep up the good work.

Friendly and knowledgeable.

This location has the best customer service around throughout the entire store. Anything that's wrong is fixed immediately! Love it!

During this critical time in our community and country they were more than willing to help me with all questions I had. Friendly staff every time I go.

always helpful and knowledgeable

I was at the Londonderry store today. All protocols were in place for 6 ft distancing at the register and the customer service line. Store was spotless and each staff member had on gloves. Very important in these uncertain times

Being a contractor and having visited several Home Depots in my work travels, I find this location to be very clean, organized, and well stocked. The knowledgable staff there are always eager to assist, I keep comparing other locations to this one!

AS STATED IN ABOVE QUESTIONS I'M VERY SATISFIED, PLEASE SEE ABOVE REVIEWS. THE ONLY OTHER THING I WOULD LIKE TO SEE IS A CONSESSION STAND WITH SAUSAGE , PEPERS & ONIONS OR HOTDOGS ,CHIPS, SODAS

This store is one of the most helpful I have ever used. Never have to search for an employee and usually will approach you first to see if you need assistance. Great service.

All of the associates were friendly and helpful. I was able to find the product and ask questions. The store was clean as well

I’ve been going to this store for quite a few years and when you need help no ones around I think you should put in a help button in the isles. I think that might help a lot.

I've being going here since it opened several years ago, and quite honestly have NEVER had a bad experience at this store. They are always available to provide assistance and answer any question you might have.