Reviews for Merced #6618

I bought a Honda lawnmower yesterday and it was quick and easy. The employees were all very nice.

I loved the customer service and all the awesome deals they always have out in the clearance sections.

I bought several items from 2x4s to plumbing pvc pipes. I was approached when trying to find tree stump killer, the associate looked it up and found where it is. In plumbing the associate helped me find the elbow fittings i needed.. Very good service.

Went to the store to buy multiple different things no employees at all try to help us even we’re trying to get stuff down off of a shelf that we could disabled person and an elderly lady and couldn’t even get no help to get something off the shelf

Worst service attitude and place to purchase items

It was Sunday afternoon my husband and I came to Home Depot Merced need assistance for security door. Cherylle came out to help us and did above and beyond of our needs. I highly recommend her to help you if you visit this branch.

Your employee Sebastian at returns department it is a liability to the store he’s very disrespectful and treat people especially the Hispanic ones like myself really bad. I will like if somebody can call me so I can explain the situation step-by-step thank you.

i bought this product today stareded useing it it worked great

Bought doors recently and great employee

I bought some plants and they are very pretty.

I bought a refrigerator today and Makala Heatley offered courteous and helpful customer service. Mr Haywood also provided friendly and helpful service a few days before.

JT was a great associate who was friendly, knowledgeable in all areas, and professional. Sam the cashier was fast, friendly, knowledgeable and gave great service.

Cherylle from another department was very helpful in helping me the product that I needed and yes it fit my needs. I will not have to come back to replace the item I purchased. Thanks again Cherylle, Sincerely, Andrew Hollins III

Friendly and amazing customer service. Ron and Lee are a dynamic duo at the Merced Store!

I made a purchase earlier today and the staff were friendly and helpful in identifying my needs and showing the perfect products to meet those needs. Excellent experience!

thieves are walking out of this store every day and nothing is being done about it. it is a danger for all of the honest customers

For the military discount, you should not embarrass the person who is the veteran or the military personnel. If they don’t have an app on their phone or don’t carry a phone on them you should still be able to give them their discount. If they have proof, I just ask please don’t embarrass people the way that you did to have them ask you twice to put in a discount when I have proof and that store policy of a military discount

Always have what I need and more. Quick and easy to find what I need and quickly check out.I Thank You

I love these outdoor lights. So Retro and modern

Everything is easy to locate and employees are near for assistance

This was the worst experience of my life. I just moved to Merced and was getting stuff for my new house and instead of being happy about what was getting I left the store in tears because of the rude people and no one was willing to help me. I will NEVER be coming back here again. The customer service was terrible employee refused to help me and the employee walked away and told me she was just going to take a walk rather than help me. I waited in line for 30 minutes waiting for someone to help and I even asked for help and no employee helped. The cashier ITZEL was so rude and not helpful.

Clean store, nice employees

The merced store is horrible. The only good thin was an employee named jadea who was exceptional.

Had problem ordering on the internet and getting the military discount. Tanner, took care of everything in about 10 mins. Ordered an evaporator.

Vince P. did an awesome job in the electrical department which helped me find the product I needed to do the job today!!! I appreciated the time he took to listen, understand and find a solution to my issue.

I needed help in lumber Wendy called the Lumber associate to come and help me and he (Frank) was very knowledgeable and helpful

Work with Jose Mota he knows his stuff. We are remodeling our home and we are needing flooring. Jose Mota helped us out and help work with us and our budget. Definitely a great worker.

Cashier Jaeda went above and beyond with a great attitude smile and customer service. I would definitely recommend shopping here for your home improvement needs.

Ms. Leviere does excellent in assisting team.

Kirby in flooring in the Merced CA store was a professional and also knowledgeable of our purchase. She was positive about other products, when they were inferior to the product we actually choose. She allowed us to way the pros and cons to make our purchase our own.