Reviews for Mesa #6862

Jacob and Justin S rock!! I was helped from the time I entered up until Justin helped me to my car and put the item in the car for me. Went above and beyond to assist me in finding the exact item I needed that was not in stock on the floor.

I love this store and the employees. The parking lot is the worst of all home depots I regulate. Hard to get materials to truck due to holes, cracks and uneven surface. Usually have to stop multiple times to pick materials off ground. Get it fixed please

Let me tell you my recent experience. I needed some wood for a project. Went in and was greeted. Excited because this depot is usually busy, but not this Sunday. It was awesome. Asked the nice lady at the register if anyone was back in lumber to cut a few pieces of wood she said yes she would call someone. So I go grab the wood I needed (5 pieces) and head over. No one is there. So I wait. I am working on my patience lately so I wanted to push myself. I wait 2 solid minutes. Which, I THINK is an unusually long time for the situation. But I could be wrong. So, I get on the phone and search Home Depot and call the store. Finally get someone, it took about a minute to answer. Eric answered. I asked if he or anyone could send someone back to cut a few pieces of wood. About this time someone showed up, but there was another patron next to me and he helped them. I guess he should have since I was on the phone. Never mind the time I’m waiting, Eric was on his way back anyway. No problem. Another good situation to put myself in and practice self control! I am growing and getting things done. lol. Eric shows up and of course no smile. I thought he was just serious. So I don’t over think it. He asked me one question. No hi or what are we doing today. Just how many are we cutting and how long. I said to him 77 1/2” and 10 3/4” on the cut off pieces. He said he couldn’t cut under a ft. No problem man. I get it. It’s dangerous. All good. Have a good day! Get home. This guy cut them at 77 3/4. I had no room for error. So I can take these back, but they won’t cut a quarter inch. Or I can can buy new ones and try Eric again. But he was cranky. So I had to cut them. Not with a huge table saw that Home Depot has but with a skil saw. No work bench. And take a 1/4 inch off all of them. It sucked. Thanks Eric and Honedepot.

Helped a niche project.

I’m in this store multiple times a week. Some things are in stock, Some won’t be, some things they never carry in this particular store. If you ask an employee, they won’t know where to go or where to look or who to ask. The store have ladders all over the place and you can’t get around the store. one employee that always seems to have problems is an older lady at self check out. She will pull stuff out your hands and she will do it herself even though it’s self check out and always has a poor attitude with people and bossing people around. I’ve had to warn her several times you keep pulling stuff out of my hands like this we’re gonna have problems. It doesn’t matter if it’s in the morning, afternoon not a pleasant person, I have reported her to a store manager for behavior. Of course, nothing happened out of it

Need new belt for sander ask a guy where they were he took me over measured my old belt he said 18 inch would fit got home belt way to small had to drive back and return it waste of my time

Add some color in life with just a click,twist,and flick the on switch!!

Wonderful store. Sarah, Tika and Vianney from Pro are Awesome!

We buy slot of material from home depot, but the Dobson store is always stocked , and almost every employee will help u with your needs , especially the front desk Lisa , and Blake , thanks guys keep up the good work

A fan of "Orange" since 1997, the Mesa store impresses with the consistently high level of service by team members and managers. The culture at this location is exceptional. Considering the inevitable turn over in retail, it appears this Team has solved the challenges related, to executing on the brand promise.

Super friendly staff who are able to advise and help each customer with professionalism and pride.

I'm not sure how HD always does it, however you just can't beat the customer service and determination to satisfy that their company and the people who work there provide. I recently went into the store in search of an advertised item that was not clear in the store and not pricing out as the ad had specified. Customer Service rep Zachariah took the time to quickly research, verify and get me checked out. He was professional and I appreciated his timely work- as I had come during my work lunch hour.

When I arrived, I went straight to the kitchen cabinet area where I was greeted by a gal named Beverly. She was very pleasant and very knowledgeable about the products I was looking for. She helped me get the cabinet out of the store on a cart and then she even helped me fit it into my suv! Great employee!

They help without you needing to ask.

The gardening section was very well taken care of. Magali in the gardening section was so helpful and awesome. I wish this store had tap pay but it doesn’t.

Sharon was beyond sweet. I love that sometimes people seem to enjoy their jobs.

Good helpful and friendly people

I had a very nice customer experience with employee Tammy D for helping me when I didn't have my Home Depot card. She happily looked up my information and was out the door back to my home. Thank!! you!! Tammy

Great customer service at this location

Great manager & team my favorite Home Depot. Never a proplem returning .Special shout out to Miss Sharon at return desk alway greets you with a smile!

MY sister and I walked into Home Depot with A GRAND VISUAL OF WHAT WE WANTED FOR OUR BATHROOM & WAS HYPED ABOUT IT!!! An hour & 40 min later…. That grand visual was a load of doodoo LOL because we missed 1 too many major details on our part. We burnt ourselves out on our own nothing to do with the store at all & here comes PAUL! TALL DUDE WITH THE BIGGEST CONTAGIOUS SMILE! That was seriously all we needed was PAUL TO THE RESCUE! Needless to say, we walked in feeling like champs but then throughout our visit, we realized we aren’t cut out for this & we Didn’t know half the nonsense we were doing 🤦🏻‍♀️🤣 but I’ll tell you what we walked out, feeling like we was on top of the world 🤣🤣💯💯🤗🤗

The assistant manager Katie was extremely helpful during a recent transaction. This is what customer service is supposed to be like. This level of service is Home Depot!

Thank you Lisa for all your help. You are amazing!!!

Cherce was the most helpful associate I have ever dealt with. She is extremely knowledgeable and helpful! I highly recommend her for management!

I brought several high school students into the garden area for a tutorial by garden associate David. Very informative session for them. They all left very excited and in awe of David's knowledge and expertise. Probably made some new Home Depot customers for life.

I recently visited where I selected fencing slats from the 70% off cart. When I was checking out the cashier informed me there were three slat which did not have any purple paint markings. Although the store employee had missed them with the paint anyone could clearly see that two of the three were warped, twisted and split. One was pretty straight with the exception of having a Wayne near the bottom. The cashier would not honor the 70% off for those three items so I went to customer service where I was accommodated for two of the three. Although I feel that management should give more control to the cashiers in regard to these kind of issues, I am still satisfied with the fair treatment I received from the customer service representative.

I had a complicated return with many online order numbers & AB & Katie were so friendly and professional as they helped troubleshoot my situation. My favorite Home Depot!!

I’m a general contractor , I shops there at all times , I have never been so satisfied with the service that I get from this friendly cashier Maria Elena she is my best cashier at all times.

Lydia was great and so it every one working there. I always get the best customer service.

Sharon Had a great customer service!!!