#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(972)698-3404

Rental Center

(972)698-3410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

18855 Lyndon B Johnson Fwy

Mesquite, TX 75150

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 678 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (678)
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Showing 1-30 of 678 reviews
People are really helpful
Best place to buy seeds.
by
    • Recommended
    Bad service
    Service is awful at this store. No one wants to help you. They never have handicap carts that work or are charged.
    by
      this store has moved to new locations at least 3 times. I followed each time
      This customer chose to rate the product and not provide text.
      by
        • Recommended
        Great customer service
        There was a little confusion on my order but Lakesha help me get everything sorted out all while providing great customer service! She made the process much easier and we had great conversation the entire time!
        by
          THE ROYAL HOME STORE
          I have shopped at Home Depot for everything from indoor house plants to cleaning supplies to appliances and I have always walked away happy. Plus being a Home Depot credit card holder has its perks, too!
          by
            • Recommended
            Customer Service needs constant attention!!
            Employee (Nathan) seemed short, curt, moody, granted...the store was crowded, and I pray that I wasn't rude or unpleasant to him, but common courtesy in treating people kindly does help to distress stressful situations. It's already difficult to get someone to help when you are in the store shopping, so it helps to have a patient, intuitive demeanor when dealing with the varied personalities that comes with working in retail.
            by
              Washing machine
              Great customer service!
              by
                • Recommended
                Lakesha at the return desk is awesome
                This store is awesome! The associates speak through out the store and know there stuff! I needed help at the self check out and Lakesha was passing bye and stopped the register didn’t take cash! She took my one item to the return and checked me out! Look for her if you visit the Mesquite location!
                by
                  • Recommended
                  Could not get any Help!
                  I went to buy a water heater, Could not get any help! After locating the water heater I needed the aisle were so cluttered/ blacked I could not get a cart down the to get the water heater. Could not get any help! After paying for the water heater I could not get any help loading it in my truck.
                  by
                    Great customer service!
                    Wayne from hardware provided excellent customer service!
                    by
                      • Recommended
                      Worst Customer Service
                      No one to help load heavy products on to carts or in to vehicle. A store full of tools but can't cut a piece of tubing. Awful service! 0 Stars!
                      by
                        friendly and helpful
                        The people are helpful,Margie E is exceptionally professional
                        by
                          • Recommended
                          Bad customer service
                          I had Erica today with a bad mood giving me service, she doesn't like when customers ask for price match.
                          by
                            The cashier David was very helpful at the Mesquite location
                            We just went to look for tile but there was enough, this time but the stocking could be better just in case someone had a big job to be done soon.
                            by
                              • Recommended
                              variety of products
                              great customer service
                              by
                                Mixed customer service
                                The morning shifts are a better team than night shifts. If you need to come here make sure it's in the morning. If not, make sure they listen to your needs because they don't seem to grasp that concept.
                                by
                                  GREAT
                                  An employee at this location went above and beyond with his kindness and words of wisdom!
                                  by
                                    • Recommended
                                    Sylvester the is a great worker customer service was outstanding
                                    I bought a deep freezer it was loaded by Sylvester nice job.
                                    by
                                      • Recommended
                                      Great Customer Service is STILL alive!!
                                      I had that greatest experience in the Painting department on 11/14/2021!! Makayla was SUPER helpful and attentive. I really appreciate her willingness to help...above and beyond. Thanks, Makayla.
                                      by
                                        • Recommended
                                        The one item I came for was out of stock on the floor, has been for weeks. yet the entire time th...
                                        The one item I came for was out of stock on the floor, has been for weeks. yet the entire time there's a box on the overshelf ready to be stocked. Two weeks ago on an earlier trip, same scenario except there's a rolling floor step right next to the product so i went up and got it down myself, took one of the product and left the carton on the floor RIGHT in front of its facing spot on the shelf (in hopes the associates would stock it). No luck, box is back on the shelf with no product on floor. Merchandising skills in this store suck and apparently management is too clueless to resolve.
                                        by
                                        • Verified Purchase
                                        typical home depot- some are helpful and some are so- overall had decent shopping experience just...
                                        typical home depot- some are helpful and some are so- overall had decent shopping experience just have to know how to talk to the associate to get the help you need
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Great place to shop.
                                        Great place to shop.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Thank you Queen for your professionalism and taking the time to make sure the sale was done corre...
                                        Thank you Queen for your professionalism and taking the time to make sure the sale was done correctly and to the satisfaction of the customer. And thanks to Yely for helping as well!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        This store is well stocked. They have whatever you need. The employees are there to make your tri...
                                        This store is well stocked. They have whatever you need. The employees are there to make your trip as easy as possible. They will even help or show you how something operates. I would go visit this store whenever you need anything for your home, yard, and garden.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        I have been going to this Home Depot at 3 different locations for #6537 Mesquite. I will continue...
                                        I have been going to this Home Depot at 3 different locations for #6537 Mesquite. I will continue to go even after having an experience that I did not enjoy. I usually find what I go after
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Every one was very helpful
                                        Every one was very helpful
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        I love Home Depot. I have not ever had an unsatisfactory shopping experience and have always foun...
                                        I love Home Depot. I have not ever had an unsatisfactory shopping experience and have always found helpful and friendly employees there. Always find what I need, store is clean, sometimes cluttered from restocking or resetting items. If shopping for appliances, ask for Gladys and in flooring ask for Eric, both extremely helpful!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Very friendly employees and a excellent service.
                                        Very friendly employees and a excellent service.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        The store is clean, organized, and well staffed.
                                        The store is clean, organized, and well staffed.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Keandra and Darain were so pleasant to work with in purchasing a garage. So knowledgeable and fr...
                                        Keandra and Darain were so pleasant to work with in purchasing a garage. So knowledgeable and friendly!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Showing 1-30 of 678 reviews

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