Reviews for Mission Viejo #614

Erin at the paint counter is very competent and helpful. Definitely recommend this store.

Kevin at the paint counter is very knowledgeable and helpful. He took his time to educate and help us with choosing the right color for us, Thanks Kevin

Charlie in the electrical department knows his stuff. He rocks!

Mission viejo store much nicer than other location I experienced Employees are easy to reach out and are very Helpful.

The employees in the tool section were extremely helpful. Thanks!

Excellent location thanks to their employees. They are always friendly, helpful and professional.

Most items in stock, fair price, easy to locate, good help when needed

The Mission Viejo Home Depot is one of the easiest and friendliest Home Depot's in the area. Workers go out of their way especially in the tool rental department to help you.

1/15/21Terry in Hardware went out of his way through several departments to help me find everything I needed, and he helped by advising me on the correct items I needed for my project. Louis helped me at self checkout. Customer Service desk very friendly, Daniel and another tall man. Redhead lady in appliances very kind 1/16/21. Female flooring manager always awesome.Troy in flooring awesome in past. A young man, about 5’8”, slender, with dark hair in paint also was very helpful and kind 1/16/21. 1/15/21 and 1/16/21 were great shopping experiences in which no one knew I am disabled with chronic illness. This staff helped me on their own accord. A young man handling carts approached me and loaded my car the evening of 1/15/21, kind conversation. I live in SJC and could go to any store, but this is MY store.

Home Depot Manager Justin is very knowledgeable and very helpful. He’s the reason Home Depot is my go to store for all of my tools. Great service every time!

I recommend this location everyone they always have what I need.

Best time to go is M-F around ten. Not many people there. Better help during this time. Didn’t have to wait very long for help. Weekends there are so many people, hard to get around Overall good store

Home Depot is one of the best store chain around. It is not always easy to find help as so many people can't tell a screw from a nail, but you can find it and it is almost always the best in the hardware store industry. They usually have what I am looking for. If they don't have it, I usually have to make it or do something different. The store is as clean as any hardware store that does much business is. Disorder from thoughtless customers is kept at a minimum, but what can you do about thoughtless people?

I enjoy going in. Everyone is helpful! You can get all your home improvement items without running around to other stores! Happy Shopping!

Clean, friendly and helpful staff. Lionel in paint section was the absolute best! So helpful and so kind!

Daniel and Jasmin are great! Awesome customer service here. 10/10 best home depot Ive ever been too and I just moved to the area! Thank you for such a pleasant experience!

Freda D in the nursery was extremely helpful. Another employee helped me find what I needed. But getting keys made was not good. I had to wait over 10 min to get someone to help me after asking 3 employees.

Great customer service. Couldn't use multiple gift cards for an online purchase where bulk purchasing was online available online. Sold 10 individual units at bulk price and used multiple gift cards.

Do not plan on getting any help from employees here. they keep referring you back to the website that has inaccurate inventory counts. Don't seem to mind wasting your time and sending you to drive from one location to another because they won't pick up the phone

Krystal Was amazing !!!! Really nice and helpful. Will come back because of her. Thank you at cashier.

Everyone was friendly and extremely helpful!

I was making a quick run for a new thermostat and was greeted by no less than 3 people. Service was fast and courteous

Called looking for a item over the phone, employee named Brenda answered and really helped me out. This store rocks!!!!!

Fast and enjoyable experience

Very friendly coster service, always willing to help

Very nice

Extremely poor customer service in the majority of the departments. Actually if you see someone on the floor and they sense that you need help they will turn and walk away swiftly. During one of my visits to Home Depot in Mission Viejo, I was looking for a stud finder the gentleman in that department I asked him where I would find a stud finder, he pointed down the long aisle and he said all the way down the aisle on the left, although they’re very high and you probably won’t be able to reach them just let me know if you can’t reach it. I would’ve hoped that he would walk down the aisle with me knowing that I couldn’t reach it the icing on the cake was that I had a brace on my knee which made It difficult to walk. He had no interest in walking down The aisle and return it for me. No he wanted me to walk down and then come back and tell him that I could not reach it.

An employee in the Lawn and Garden section by the name of Anthony was very helpful went above and beyond to help me out! Great customer service was provided by him! I can’t thank him enough for his great customer service...

my cashier was great and friendly

Excellent employees.