#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(423)317-3185

Rental Center

(423)581-2085

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1930 W Andrew Johnson

Morristown, TN 37814

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 515 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (515)
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Showing 1-30 of 515 reviews
Great store & associates & rental center
I rented the drum sander to strip my hardwood floors myself for the first time. Feeling confident in my DIY project thanks to YT vids and Home Depot for having the drum sander for rental, I set off on my quest! Lots of lessons learned and I grossly underestimated the time it would take, I would say I'm super happy and proud of my hard work! I stripped the whole house, pics are of master bedroom. Edging and finishing sanding still needs to be done. 2 days, about 12-14 hours to completely strip 1100 SF, 3 bed house. Tips from my mistakes: buy more sanding sheets than you think you need by double at least, you can always return unused supplies rather than stopping in the middle and having to return to the store for more, plan for this project to take more time than you thought, ask questions about the equipment, the associate in rentals helped me with finding the sheets and showed me a general use of the sander which helped a lot this having been my first time doing this. This was a heck of a project and I couldn't have done it without home Depot Morristown's help! All of the associates we ran into across the store asked if we needed help and greeted with a smile. Best experience in taking on a large project like this because of the availability of rental drum sander and friendly helpful employees! Thank you!
by
    • Recommended
    Some items missing
    Hefty red 4 tier shelf. Great for storage and organization needs in your garage. So far very happy we did have to bolt them onto the wall so they wouldn’t tip over in case somebody ever crawled on one. Very happy with product.
    by
      • Recommended
      Great ProDesk
      I worked with Karen at the ProDesk. She was extremely helpful and took care of my issues. Very thorough and always on top of things. 10/10 A+
      by
        • Recommended
        Very clean
        I bought a stove but notvthevonevi expected to. Had to buy a different one due to outvof stocks
        by
          • Recommended
          Great Shopping Experience
          Had All The Electrical Supplies We Needed.Good Variety of Products to Choose From.Workers acknowledge You and Willing to Help.Good Customer Service.
          by
            • Recommended
            Above and Beyond!
            Looking for a RIGID saw horse on line before heading to Morristown HD. Only to find the Bay and Isle were correct, however different item occupied the space provided... Snagged to HD team members and they 'went to town' to try and locate the quantity of 'FIVE" showing in stock...They finally gave up (or so I thought) and apologized for the item not being available...Five minutes later and three isles away they tracked me down and said the FOUND the stock...HA HA...never had that experience a big box store! Elevators and isle closures ensued to retrieve my Rigid saw horse... Many thanks to the team at HD for not letting me leave empty handed!! FIVE STAR Employees, clone them!!!
            by
              • Recommended
              Low prices and in usually has items in stock.
              Returns are quick and simple when you have a receipt. Customer service is wonderful there.
              by
                • Recommended
                Helpful and convenient
                Good sales and helpful people
                by
                  • Recommended
                  Maintenance
                  Very good. I got everything I need
                  by
                    Total clown show
                    Ordered a $1800 special order door. Did at store pickup. Took them 50 minutes to bring out my busted door. Was offered a bix of staples to repair door and a measly $100 discount. Total clown show.
                    by
                      Awesome customer service
                      Great customer service from employees, we were asked several times if we were finding everything alright. Most stores you go in the employee see you and turn around. Keep up the good work
                      by
                        • Recommended
                        Major disappointment
                        I'm usually happy with this store. They usually have everything in stock and ample associates to help if needed. But on this trip, two different people at the Pro desk told us that they could have a large lumber order ready for us by 6:15 a.m. the next morning, so we gave them the list and paid and left. When we arrived at the store a little after 7:00 a.m. the next morning, no one had pulled anything, so we were there for over 2 hours waiting on it to be pulled. Eventually to employees, one male and one female, showed up to load it. In the meantime my husband had loaded 80 lb bags of concrete mix and several pressure treated landscape timbers while he waited. The male employee soon left the female alone to finish loading what ended up being our 16' trailer full of pressure treated lumber and sheets of 3/4" plywood. Thus wasting our time that we needed to be working on the projects before it got too hot to do so. Time is one of the worst things to waste...
                        by
                          Nice washer and dryer happy with it.
                          Just got it works well
                          by
                            • Recommended
                            Special order door
                            We purchased 2 doors. One "off the shelf" and the other is (unfortunatrly) a special order size. Mike in the door department is fantastic. I highly recommend asking for him specifically. He was very helpful and very kind. He double-checked some specifics of the order just to make sure we got everything we needed. He was very patient.
                            by
                              • Recommended
                              Only Shop if You're Qualified
                              Store employees will be of little or no help. Only shop here if you need no help or customer service.
                              by
                                The best employees
                                I love going to this store. The employees are always so helpful and friendly. Recently, several employees helped me with a lava rock purchase and loaded my car. I truly appreciated their help. I'm so sorry that I didn't get their names, but I hope someone will acknowledge what a great job they did.
                                by
                                  • Recommended
                                  Great vegetable selection!
                                  Home Depiot always has the best selection of exactly what I’m looking for. Everything is healthy and in great shape!
                                  by
                                    • Recommended
                                    Spring Flowers
                                    I enjoyed looking at all the plants. There was a lot. I'll admit I bought several. I'll be glad to watch them grow.
                                    by
                                      • Recommended
                                      Home depot
                                      Best flowers and garden plants
                                      by
                                        • Recommended
                                        Best big box store around!
                                        I always shop here first for my home improvement needs- the people are helpful and the store is arranged well/ well kept. Wish there was more customer parking close to the store though.
                                        by
                                          • Recommended
                                          Happy to have Home Depot in Morristown, TN
                                          My wife and I fought for years to get a Home Depot Store in Morristown, TN. We were very impressed with Home Depot in Atlanta, GA back in 1986-87. We knew it would be great in Morristown. However, back then, Home Depot only serviced areas of 200,000 or larger populations. Years later, a small store package was designed to service communities of 80,000 or larger. Due to Morristown servicing a 5 county region, it finally became eligible for a Home Depot Store. We are happy to have Home Depot, but service could be better. Having a greeter at the main entrance to assist in helping you find what you want would be helpful. As a Baby Boomer, it would be helpful to have self service checkouts at both ends of the store. This would help older patrons from having to walk from one end of the store to the other to checkout.
                                          by
                                            • Recommended
                                            Products
                                            I have bought all my appliances and lawnmowers from Home Depot in Morristown. The products are great quality. Delivery has been excellent also.
                                            by
                                              • Recommended
                                              Great price and within our budget.
                                              We are one of the two couples this week that bought one set of home depots stackable
                                              by
                                                • Recommended
                                                Friendly staff
                                                Always a pleasure to shop at
                                                by
                                                  • Recommended
                                                  Very well stocked store. I enjoy going to Home Depot
                                                  We buy a lot of items and building materials
                                                  by
                                                    • Recommended
                                                    Morristown has the best employees. Very helpful and knowledgeable
                                                    They put the competition to shame
                                                    by
                                                      • Recommended
                                                      Great employees
                                                      I have been repairing a rental and making frequent purchases. The employees have been happy to help me. They are knowledgeable and most helpful.
                                                      by
                                                        • Recommended
                                                        Tolls To do my job
                                                        I purchased a new riding mower and was pleased with my purchase.
                                                        by
                                                          • Recommended
                                                          Very Good Selection of Products
                                                          I guess if I can't find it at Home Depot there is a good chance it doesn't exist.
                                                          by
                                                            • Recommended
                                                            Customer service very helpful
                                                            I had to go to the Pro Desk because the decking I needed wads out of stock. Michelle and Laurie were very helpful. They ordered the very last of the discontinued decking for me. What I'm not happy about is that the decking was TWICE the amount as it was when it was in stock But I did get what I needed
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 515 reviews

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