#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(423)317-3185

Rental Center

(423)581-2085

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1930 W Andrew Johnson

Morristown, TN 37814

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 517 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (517)
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Showing 1-30 of 517 reviews
Clean and Organized
We recently purchased a LG stove in this store. Appliances are well organized. All your appliance staff were knowledgeable about your products and helped us in ordering our stove and air fryer basket. Nice clean store. I always enjoy coming in and shopping there.
by
    • Recommended
    Always satisfied!!!!
    always happy with the employees help in finding the proper items.
    by
      Customer Service
      Customer service at this store is outstanding in every department
      by
        • Recommended
        Great deep freezer prices
        Bought a magic chef deep freezer and it's good
        by
          • Recommended
          Employees
          Everyone is always helpful at this store
          by
            • Recommended
            Best customer service in town...
            I have lived in Morristown Tennessee since 2017, have tried the other store in town multiple times but no more...Home Depot has better prices and associates are always willing to help....and do so with a smile..
            by
              • Recommended
              Home Depot nailed it!
              There was NO lack of customer service or supply! Amazing employees
              by
                • Recommended
                Helpful and associate was above and beyond helpful
                Excellent experience with store associate Karen in appliances even though she had several customers and was multitasking ‼️
                by
                  • Recommended
                  Best Customer Service
                  I went to Home Depot to buy a washer and the associate was very knowledgeable of the washing machine I bought. He took time to explain the product thoroughly! He was very kind and patient. I live in Mosheim, and it was worth the drive to Morristown. Home Depot in Morristown is where I will do my purchasing in the future!
                  by
                    • Recommended
                    RidingLawnn Mower
                    was excellent service from the man who helped me decide on a mower andn excellent service from the girl who checked me out.
                    by
                      • Recommended
                      Customer service
                      The employees were very helpful and efficient!!! Nice to see these days!
                      by
                        • Recommended
                        SpringFever
                        Always breath taking flowers lots of selection great value
                        by
                          • Recommended
                          Outstanding Customer Service, each and every time
                          I am a regular customer at Home Depot Morristown I tried the other store but they just ignored me time and time again so now do ALL my business with Home Depot Morristown, refuse to shop down at the Blue Store..... I always send my customers to Home Depot and they are always happy I did....
                          by
                            • Recommended
                            Well organized and clean
                            Staff was very friendly and helpful
                            by
                              • Recommended
                              Great feature for a very good price
                              We are very happy we bought this refrigerator, it offers quiet a bit for it's size. Very helpful associates
                              by
                                • Recommended
                                It's not your store, just do the return.
                                The return employees like to make up their own rules. Good luck even if you have a receipt and return the product within the allowed time frame for a return. Also, if they are wrong, you will get attitude from the young girls doing the returns. Hopefully they hire different people that aren't difficult for no reason at all.
                                by
                                  Most helpful and friendly employees
                                  Bought bathroom faucets. Great price
                                  by
                                    • Recommended
                                    No service
                                    My wife and I visited 3 Home Depot stores shopping for remodeling items. One in Sevierville, one in Knoxville, and one in Morristown. Just no help to be found. We no longer shop at Home Depot.
                                    by
                                      Our "go to store" in all our home improvement needs
                                      We've purchased wood flooring, counter tops, major appliances, doors and miscellaneous items for our home. We've always been satisfied. Very good, responsive staff.
                                      by
                                        • Recommended
                                        Excellent Customer Service!
                                        It is rare these days to be asked if you need help, much less get it without feeling like the sales person wants to chew off their arm to get away from you. Thank you Mark and Odalys for an outstanding shopping experience!
                                        by
                                          GREAT Store
                                          Customer service is great, the employee's are very helpful and willing to help
                                          by
                                            • Recommended
                                            Trustworthy
                                            I was looking for a filter for a dry/wet vac and Home Depot was the only store that had it. Also I had left my tape measure at the store when checking out and returned 2 days later and they had it.
                                            by
                                              • Recommended
                                              Great store
                                              We have started coming to this store a couple of years ago and we love it,clean,neat and employees are very friendly and helpful. We will continue buying our appliances from Home Depot.
                                              by
                                                Great Store
                                                We always have a good experience shopping at out local Home Depot
                                                by
                                                  GREAT Home Improvement store
                                                  I have been shopping home improvement stores for more years than I can count, I've been in all of the major ones...Home Depot Morristown ranks at the top for customer service, associates that will go beyond to help. I shop there at least 10x per week...and shop there exclusively.
                                                  by
                                                    • Recommended
                                                    I cant say enough good things about Home Depot Morristown TN..The associates are the BEST and it ...
                                                    I cant say enough good things about Home Depot Morristown TN..The associates are the BEST and it starts with management and trails down to the brand new associate who is working their first day....All absolutely OUTSTANDING and I know customer service.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    This really is a GREAT team of people to take my business to. They always go beyond to make sure...
                                                    This really is a GREAT team of people to take my business to. They always go beyond to make sure you have a good experience...
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Shelves were stocked, staff was friendly, uncrowded store (came in at 7AM)
                                                    Shelves were stocked, staff was friendly, uncrowded store (came in at 7AM)
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Absolutely recommend this store. They are great, great products and outstanding associates...I w...
                                                    Absolutely recommend this store. They are great, great products and outstanding associates...I wont shop anywhere else for my business or personal use..
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Found what we needed.
                                                    Found what we needed.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Showing 1-30 of 517 reviews

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