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Showing 1-30 of 517 reviews
Sep 25, 2016
great store
GREAT CUSTOMER SERVICE AND FRIENDLY EMPLOYEES....!
by
DIY
Verified Purchase
Recommended
Sep 7, 2016
The HD store needs help
I indicated in the HD survey about my experience at this store as compared to other like store. I gave it a low rating.
The survey interpreted my answer as referring to staff members. I was referring to understaffing of the store. Staff members were friendly and treated me very well.
by
Verified Purchase
Recommended
1 found this review helpful
Sep 4, 2016
Great experience on my first buy....
cleanliness, helpful and friendly people in any area...
by
Verified Purchase
Recommended
Aug 28, 2016
Positive Experience with knowledgable employees
The employees were easy to find and answered all my questions.
by
Verified Purchase
Recommended
Aug 19, 2016
Stocked full
This is my "go to" store. Stocked full. Friendly staff.
by
Recommended
Aug 11, 2016
Great store
Happy with the help I received in electrical. Needed a breaker for electric panel. Employees know their products.
by
DIY
Verified Purchase
Recommended
Aug 2, 2016
REFRIGERATOR
aGAIN THE SALES ASSOCIATE LIBBY IN MORRISTOWN TENNESSEE , KITCHEN APPLIANCES WAS ONE OF THE BEST I HAVE DEALT BY FAR IN ANY PAST STORE OF ANY KIND. SEARS LOWES STERCHIES, BEST BUY, HH GREGG. . YOU NEED MORE LIKE HER . SHE COULD GIVE TRAINING FOR CUSTOMER SERVICE! SHE ALSO HAD A YOUNG MAN TO LOAD THE MINI FRIDGE FOR US AND HE ALSO WAS MORE THE NORMAL. HE WAS KIND SMILING ALWAYS PLEASANT. THANK YOU TO THESE TWO.
by
Verified Purchase
Recommended
Jul 28, 2016
Not enough employees, store to hot
You do not have enough employees and the store is to hot.
by
Recommended
Jul 27, 2016
Great store
I've shopped at a lot of stores and this home depot is clean and always helpful
by
Recommended
Jul 17, 2016
Nice place but staff needs help.
The staff here was very friendly and were eager help but none knew enough about the item I needed or their sections to know where it may have been. I had to find the item myself. The same thing happened last week.
by
Recommended
1 found this review helpful
May 16, 2016
Excellent!
Very happy with the help from Eric, Luke and the cashier Karen
by
Verified Purchase
Recommended
May 3, 2016
quick trip
It was just a quick in and out trip. Being familiar with the products I wanted, I did not require any help.
by
DIY
Verified Purchase
Recommended
May 2, 2016
Garden Supply Search
The materials I required were readily available in stock, and there was quite a good supply available.
by
DIY
Verified Purchase
Recommended
Apr 25, 2016
Yes, you have it!!
My husband and I have looked in several home improvement/hardware stores for a particular item. Home Depot was the only one who carried the produce.
Thank you Home Depot!!
by
Pro
Verified Purchase
Recommended
Apr 23, 2016
A regular customer
As always the staff were knowledgeable and extremely helpful in all areas. This store is always orderly, clean and well organized.
by
DIY
Verified Purchase
Recommended
Apr 14, 2016
Carpet long distance--a great experience
I can't comment on the store cleanliness since I did my shopping over the phone. I currently live in CT with a move to Morristown at the end of the month. I wanted to re-carpet the TN house before arriving. I chose carpet in the CT Home Depot, but the carpet crew in TN made my long-distance transaction easy and smooth. They kept me informed of each detail as it unfolded and instead of being a headache (as I expected), this project was a pleasure. My thanks to Sean, Renee, and Beth in the carpet department.
by
Verified Purchase
Recommended
Mar 28, 2016
Great Store!
Always have a good experience at this store. Associates are friendly & helpful. Checkout is quick.
by
DIY
Recommended
Mar 27, 2016
Great Store
Home Depot is my chose of stores for so many of my home needs, I purchased our train heat pump, my washer and dryer, refrigerator and many lawn and garden supplies and will do so in the future
by
DIY
Recommended
Mar 26, 2016
Smaller Home Depot in Morristown
This is a fairly new store, but the problem is, I have been to the Home Depot stores in Knoxville, TN. They are much larger, and carry a much wider inventory. In Morristown, it is about the size of a large True Value Hardware store. The lumber selection is sub par. The tool selection compared to Knoxville store is almost non-existent. This is sad, as I am in the process of switching my tools over to the Rigid brand due to the lifetime warranty they offer. They always say that I can order and have it shipped to the store for pickup, but if I am going to mail order everything and wait a few days, I can do that on Amazon. I would like a store that is large enough to have what I want, when I want it, not have to order it. I thought the entire reason for a brick and mortar store was to have inventory and sell you things so you wouldn't have to wait days for it to arrive when you order it.
by
Pro
Mar 20, 2016
Service Associates Are Wonderful.
Great example of a wonderful store experience. Usually stop in once a week.
by
DIY
Recommended
Mar 18, 2016
Great experience
The store is always organized and clean.I shop here for all my home improvement needs and always look forward to seeing new items and ideas.Today I purchased garden supplies and was very pleased with the availability and the prices. The associates were all extremely cordial and helpful, seemingly more than usual.
by
Recommended
Mar 15, 2016
Great Selection and Great Service
I had to travel 110 miles to this store because it was the closest one that had the items in stock that I needed. The associate in plumbing was a tremendous help in finding exactly what I needed and then help me load the items on my truck. The associate at the checkout station was very through and very nice and made sure that I received my discount for being a retired Marine. She thanked me for my service and also both she and the plumbing associate thanked me for coming so far to shop in the Morristown Home Depot. It was a very good experience.
by
DIY
Recommended
Mar 14, 2016
Three Weeks of Help
I had a remodeling project, Laminate Flooring, baseboards, commode, cabinets, lighting, bathroom fixtures, paint and a million of other parts, pieces, and some very patient associates.
Their patience and help I received EVERY DAY sometimes more than once for three weeks.
Thanks for all you help.
by
Recommended
Mar 12, 2016
Great store experience!
Went in to get paint mixed. Was able to get in, & out quickly with the paint mixed accurately.
by
DIY
Recommended
Mar 9, 2016
Awesome Store
Every time we are at Home Depot, we always find exactly what we are looking for and at great prices. Every associate is helpful, friendly and very knowledgeable. The store is always clean and very well organized. Thank You Home Depot For Being So Awesome!
by
DIY
Recommended
Mar 8, 2016
Great service & very friendly associates
Donna in electrical/plumbing was very friendly & helful as well as Dawn at check out. Dawn actually opened another register so we did not have to wait to checkout. Great service at a great store! Thank you!
by
DIY
Recommended
Feb 29, 2016
Morristown
Found all i needed at a great value. Will shop again
by
Recommended
Feb 27, 2016
When I enter this store I feel like a kid in a candy store.
the store was clean and the associates were available and helpful in answering my questions. Before traveling to the store I checked on the product I needed online and found it there. The aisle number and bin number was given online and when I entered the store my item was easy to find.
by
DIY
Recommended
Feb 24, 2016
Great team work, great shopping experience for my special projects.
I have been into the store several times over the past six months for projects I've been working on for my art gallery, and I have been impressed by how consistently helpful the store associates in building materials have been. They've helped in every way possible to make my projects successful.
by
DIY
Recommended
Feb 20, 2016
I come back because of the customer service.
The employees are helpful without being overbearing. They take as much time as it takes to help and they always have a friendly attitude. This makes for a pleasant experience every time I visit this store. It is rare that I do not find what I need. Those times the employees always have recommendations of where I can find the product or service.