#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(305)919-1425

Tool & Truck Rental

(305)919-1400

Store Hours

Mon-Sat:
6:00am - 11:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1245 Ne 163rd St

North Miami Beach, FL 33162

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 496 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (496)
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Showing 1-30 of 496 reviews
Keep nana
Nana was a great help at check out
by
    Long line but fast going
    They are so knowledgeable and friendly specially the cashiers
    by
      • Recommended
      Amari and Elizabeth was awesome
      Elizabeth and Amari was awesome
      by
        • Recommended
        Great store
        Great store great customer service!
        by
          • Recommended
          Great service
          Friendly and positive people
          by
            • Recommended
            Na
            Amari at the service desk was a great help she was amazing
            by
              • Recommended
              Shopping in N Miami Beach Home Depot everyone is willing to help when ask
              My bedrooms door and tiles excellent
              by
                • Recommended
                Great day at Home Depot
                Elizabeth was awesome. She’s very polite and helpful.
                by
                  • Recommended
                  Excellent always
                  I like this store in particular because of the customer service
                  by
                    • Recommended
                    Poor customer service and long lines
                    Log lines and employees attentiveness way off
                    by
                      1 found this review helpful
                      North Miami Beach Store
                      I have been shopping at this store for years and have always had a great experience with every dept. in the store
                      by
                        • Recommended
                        ELMER # ERN2CVV AT THE PRO DESK EXCELLENT CUSTOMER SERVICE
                        GOOD CUSTOMER SERVICE AT THE PRO DESK
                        by
                          • Recommended
                          If you want someone at the pro-desk that is quick and on point, go with Maria Castro!!!
                          I am very happy to have find Maria at the North Miami Beach store. Thank you!!! help me save time and money, isn't it what we all want.
                          by
                            Poor customer at checkout
                            There were many associates in the store however there was only one willing to assist during my visit. I walked in and asked an associate for directions to where I could find shower rods. The associate simply said she did not know what aisle but to “keep right”. I got to the section eventually on my own and there were many associates in the back area talking but none to assist. I needed price checks and had to go to the self checkout line to get pricing. The self checkout rep Joan was not helpful. She spent her time talking with a coworker and although I showed her what I was looking for and asked if she could page someone for me she mad zero effort to. Simply horrible customer service.
                            by
                              Great People
                              People knew the direction to point me in and did so politely. My only reason was my attention to the parking lot, the trash odds and ends I think that perfection is improving so in improving that perhaps first time buyers would be more forthcoming but my shopping experience was unaffected. I would still recommend a friend.
                              by
                                • Recommended
                                the guy in the hall of Screws help us so much! his name is JOSE
                                Congratulations 2 jose, hes such a great person, he explain us everything...
                                by
                                  Best Garden
                                  The garden area was well stocked with beautiful flowers, clean, neat, organized and clutter free.
                                  by
                                    • Recommended
                                    N/a
                                    The employees are helpful and friendly
                                    by
                                      • Recommended
                                      Cabinet Expert and Customer Service
                                      Last month, I stopped at the NMB home depot to purchase cabinets for my kitchen. The staff were very helpful and took the time to explain the type of cabinets on sale. Especially the team member, Sarah Hughes, she went beyond her time to show and explain all the cabinets, style and prices. Thank you.
                                      by
                                        • Recommended
                                        Big Theater
                                        By the door "- Good Morning Sir " and inside NO one to really help. Many incompetent lo paid employe. Self check Cashier are not really made for this job, no where to live your stuff and can easily make mistake for witch can be fine.
                                        by
                                          Key Department
                                          The guy who made my keys with the long hair is very very rude.
                                          by
                                            Excellent Products, Courteous Staff, Reasonable Prices
                                            My husband and I are always satisfied with the courteous and prompt service that we receive when we shop at Home Depot in North Miami Beach.
                                            by
                                              • Recommended
                                              GE refrigerator side by side 25.3 cu.ft.
                                              I bought similar GE refrigerator side by side, which I have been used before and I was satisfied.
                                              by
                                                • Recommended
                                                Pro Desk
                                                Maria, is the best employee in the Pro Desk area.
                                                by
                                                  CARPET DEPT NMB
                                                  HAD TO COME BACK 5 TIMES BEFORE I FOUND LAURA RAMIREZ IN THE CARPET DEPARTMENT SHE IS THE ONLY ONE THAT KNOWS ABOUT FLOORING & CARPET HER CUSTOMER SERVICE IS INCREDIBLE AND VERY HELPFUL SHE SHOULD BE MADE MANAGER OF THE DEPT IF HOME DEPOT CARES ABOUT THE NMB CARPET DEPT
                                                  by
                                                    • Recommended
                                                    GREAT CUSTOMER SATISFACTION
                                                    THE ASSOCIATE MARY CHEERS IS VERY KIND AND ATTENTIVE TO THE CUSTOMERS.
                                                    by
                                                      • Recommended
                                                      Excellent Customer Service
                                                      I had to return some items and they needed a over ride, and I was provided excellent service from Victoria and Martine. After completing my return, I saw how they assisted other customers with patience and attentiveness. Keep up the good work with the customers. Also, the young lady in the Paint section on Sundays very informative of her section. Thank you.
                                                      by
                                                        • Recommended
                                                        Great store, great staff, low quantities on some items
                                                        Seems like supply chain issues are affecting everyone, but it's sad to see that I need like 20 power socket covers and the store only had 9 available at most.
                                                        by
                                                          • Recommended
                                                          PRO SERVICE MARIA CASTRO IS AMAZING
                                                          despite I had issues finding everything I needed Lazaro from Behr and Maria at Pro desk were able to help me out and get my paint ordered. this helped tremendously. thank you very much.
                                                          by
                                                            • Recommended
                                                            Bad customer service
                                                            Checked out in garden was carrying multiple items with me. No carts available so I had to carry it in my hands. Cashier saw me struggling offered no help and said “we have no more bags” worst customer service and it’s not even that. Where the humanity? To help another you see struggling. Go get more bags it’s not that hard? cashier : Luc needs extreme improvement but most likely termination
                                                            by
                                                              Showing 1-30 of 496 reviews

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