#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(775)674-8433

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2955 Northtowne Ln

Reno, NV 89512

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 508 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (508)
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Showing 1-30 of 508 reviews
Great customer service!
Staff at this story has always been willing to help. As for store 'cleanliness' well, it's a Home and Garden store so of course it's going to be a little dusty with all the seeds, compost and birds getting into it!
by
  • DIY
  • Verified Purchase
  • Recommended
Great p;lace
Good place to go always better than Lowes. Paint dept needs more qualified associates.
by
  • Pro
  • Verified Purchase
  • Recommended
My second home
I am at this store every day and overall is a great store.
by
  • Pro
  • Verified Purchase
  • Recommended
great store
I always can find an employee to ask questions. Everyone is always nice and glad to help.
by
  • Verified Purchase
Tod in flooring is Awesome!
First I would like to say thank you for the water when I walked in the doors. It was a hot day! Now about Tod. Tod worked in flooring and was awesome. He helped us from the time we arrived to the time we left. He was friendly and knowledgeable, and exceeded our customer service expectations. It makes me feel like I can't wait to go back again. I think Tod should train all the employees on how to treat customers. He is the Gold Treasure in Home Depot!
by
  • DIY
  • Verified Purchase
  • Recommended
Nice store
We were very happy with the service we received at this store and the employee that helped us.
by
  • DIY
  • Verified Purchase
  • Recommended
Awesome customer service!
I have been in the store on previous occasions and not gotten the same level of service as I did today. Specifically, loading assistant Thomas and cashier Elizabeth were amazing! I had interaction with four employees, including Elizabeth and Thomas, and all were very friendly and helpful. I'll definitely return to this store!
by
    • Recommended
    Unprofessional
    Employees are unprofessional and lack knowledge in their departments. I've never experienced this at another HD... Horrible experience.
    by
      pLANTS
      Great selection and helpful employees. Wish the veggie and plants were a little chaeper though.
      by
      • DIY
      • Verified Purchase
      • Recommended
      A great store, I always shop at this particular Home Depot Store
      The employees there are always helpful, and items I need are easy to find in the store, and if i cant locate what I need, an associate always knows just what I need and were it is located.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Great experience!
      I was very happy with the help I received from the lumber associate! Thank You John!
      by
      • DIY
      • Verified Purchase
      • Recommended
      Always a great shopping experience
      Home Depot has always been one of my most favorite shopping experiences.
      by
      • Verified Purchase
      • Recommended
      Great!
      Items were very easy to find and well stocked - clean store, friendly help
      by
      • Pro
      • Verified Purchase
      • Recommended
      Everyone is helpful
      The store was neat and clean and there were clerks available to help when I needed a question answered.
      by
      • Verified Purchase
      • Recommended
      yay
      everything was where i expected it to be. clean store, clean parking lot.
      by
      • Pro
      • Verified Purchase
      • Recommended
      electrical dept is well run and the people are very knowalageable of thier dept
      This store is very well run. Jeanee in kitchens was very good at helping us design a kitchen for our mother in laws quarters. the space came in just the way we wanted it
      by
      • DIY
      • Verified Purchase
      • Recommended
      great experience
      the store attendant was very helpful and she stayed with me until all my questions were answered
      by
      • DIY
      • Verified Purchase
      Excellent Deal
      I went to my local Home Depot at Northtowne Lane in Reno for a connector piece for our garden hose which detached from the outside faucet. The connector broke when I tried to stretch the hose down the side yard. At the store, I easily located the male end hose repair. As I walked further down the aisle, I saw that the 100 foot hoses were on sale. I was pleased to find the repair part at a reasonable price, and, more importantly, get a back-up, longer hose, at a discounted cost. Excellent deal! Overall, my shopping trip was a highly satisfactory experience.
      by
      • DIY
      • Verified Purchase
      • Recommended
      todays purchase
      store was fully stocked for my purchases to get my swamp cooler up & running. needed help to find items because it was not my regular store, just close to work. had to find an associate. once i did he was very helpful. good experience overall.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Employees are helpful and friendly
      Overall store layout is good. Sometimes there are aisle obstacles like ladders, stocking or display items that obstruct 2 carts from passing, but generally the store is neat. Check-out in nursery is good, self-check is slow.
      by
      • DIY
      • Verified Purchase
      • Recommended
      experience at home depot
      I like to go to home depot because I can find everything to help me to do my projects Thanks Home Depot!
      by
      • Pro
      • Verified Purchase
      my favorite Home Depot
      It has the feel of a smaller store...the people are super, the manger has gone above a beyond to help us.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Easy Find
      The recent heavy rains provided needed moisture for the Reno area after periods of prolonged drought. Unfortunately, some amount of rainfall found its way through cracks and splits In the seal of our sunroom roof and resulted in several leaks. We had the roof professionally sealed last year, however, upon closer inspection, I found that the new seal was not adequately applied to the seams of the metal roof. I did an online search for roof sealant brands to determine those which received excellent ratings for adhesion and durability. Additionally, I spoke with a couple of local roofing contractors for recommendations. One brand was consistently rated as "top choice." Sikaflex construction sealant received strong endorsements. I went to Home Depot with high hopes of finding Sikaflex roof sealant. At the store, I was happy to easily locate the product on the shelf....just what I needed, at an affordable price. I bought several cans, as well as, a caulking gun. I was glad to see that there were other boxes of the sealant, in case I needed to make additional purchases. I feel more confident to undertake this DIY project, knowing that Home Depot carries the products required to complete the job.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Helpful Associates
      It is always a pleasure shopping at this location.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Always a great experience shopping at this location
      Paint supplies easy to find, at the paint desk the associate was very helpful and prompt to my list of needs.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Very good experience !!!
      Had to have chain cut & someone came right away. :)
      by
      • DIY
      • Verified Purchase
      • Recommended
      great store
      i love to go in to the store becouse i can find all i need for home and garden
      by
      • Verified Purchase
      • Recommended
      Good Finds
      To replace some shrubs in my yard which did not survive the winter freeze, I visited a couple of garden stores in my neighborhood.Unfortunately, I only found some small, dry looking plants. Later the same day, I was pleased to find larger, healthy looking Boxwood plants at the Home Depot Garden Center at reasonable prices.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Good experience.
      The product was easy to find, however I found some of the aisles had those ladders on wheel left in the area where products were blocking the shelves and product. There were boxes with product in some of the aisles causing congestion in those areas.
      by
      • Verified Purchase
      • Recommended
      We always have a great store experience at Northtowne
      The associates at this location are friendly and helpful
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 508 reviews

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