Reviews for NE Anchorage #1302

They where just amazing help while I was with my boys going through this

Grant is awesome, professional and courteous!

I received spectacular customer service from three store associates at store 1302, Drew, Kaitlyn, and Nick. Employees like these are the reason that I continue to shop in store instead of spending my money online. They had a wealth of knowledge regarding both products and store policies and we’re friendly and supportive throughout our entire interaction. Employees like these are the reason that I shop here, hopefully they see this - thank you all so much for all of your help!

Had some really great service today from multiple associates. My neighborhood store and proud to shop there!

I bought the 40V snow blower by Ryobi Tools because I live in Palmer and the Home Depot here didn't have any left. I drove 1 1/2 hours each way to and from Anchorage to this particular Home Depot because they were the only store left to have them. When I arrived they had only 8 snow blowers left. We love the way it works.

Workers were very helpful especially Mark and Drew. Mark helped us finding the toolbox we wanted and Drew helped us loading them into our truck. Both mark and Drew seem to be very knowledgeable of the merchandise and very friendly. Will definitely remember their names and faces for going above and beyond on helping us with this purchase.

Went to Home Depot to locate gifts for a Raffle at work. Found great items and wonderful prices!

Sought a manger for 30 mins just to be disrespected in question of price by Nick (Ops manager). When asked for best price of a damaged piece his points at sticker on item (as if i didn't see it or can't read) and states thats the price. No ability to show any type of customer support or concern. He was rude, disrespectful and showcased zero ability to giver a care for a customer. Left store apologies to him for wasting his time and his employees for having to deal daily with his attitude.

I love shopping at this store. They always have what I need, plenty of lumber carts where I need them and Kellie the cashier is super friendly and funny... Thanks Kellie!

friendly staff, always willing to spend the extra to time to make sure you leave with what you need. A+

I enjoy walking through the store, and am very familiar where most things are, however, if it is something I have never purchased before, the store employees are always willing to direct me to the area or have walked with me to the area and pointed out the item I was searching to buy. I like the convenience of self check out as well. The stores and bathrooms have always been clean in my years of experience of shopping at Home Depot.

Skip the location if possible. Employees are not helpful, half the shelves are empty because all their inventory is in boxes littering the isles making it impossible to push a cart through. They refused to honor posted clearance prices. Instead of checking the price or calling the department they said “well that’s what it’s ringing up as.” L. A. Z. Y.

Has a good supply of vinyl planks with padding attached that looks like it will be available in the future. They could add installation kits to assist in a one stop shop.

best store every great products and the staff is so helpful

Not the first time experiencing questionable and inattentive service at this store. Atmosphere needs work as well as some employees need attitude adjustments.

best store in alaska

NO customer assistance on purchase of a $249 idem.

the store was well stocked and the cashier was very friendly and helpful Kelie went out of she way to be helpful.

Best products and staff they crush the competition and they even have a large tool rental department you wont see that at the other places

Tulai makes me happy to be here.. ...great place to shop

The associate at the "Pro Desk" was just the best! Product I wanted was in stock and plentiful. Was able to get assistance when needed. Store was clean and associates were very friendly and helpful.

Michael the store manager is amazing. He was so helpful oday with my lumber shopping trip. Kang and Joseph were great and cut all the pieces I needed perfectly. Store is stocked and everyone is so helpful.

The employees were friendly and the store was clean I found a great deal on a new washer after mine broke and was unrepairable. I found the product and assistance I needed here along with a great deal on a new washer.

Such happy employees and very helpful

I haven't had not one bad experience in this store...and I come here a lot....sometimes 3 tines a day...For years....keep up the great work

Yes I would recommend all my business associates to shop at 1302 and see Tulai at customer service for all your needs

Awesome customer service by Tulai

My experience with most home improvement stores has been less than stellar. This store is the exception and are very well stocked and have staff that actually seem to want to help. The military discount for both active duty and veterans is great. They don't make you jump through hoops to receive it either which makes it especially awesome.

I went to the store to purchase a new washing machine. Mine died the day before with clothes stuck in side (it won't open). David Harris in the appliances department. Helped me find a new affordable washing machine, showed me a video of how to get those clothes out of the old dead machine and got me an appointment to get my new washing machine installed in 3 days. I would highly recommend David Harris. He was amazing! Great price on a new washing machine too!

always has the products I need....