Reviews for NE Bakersfield #1060

Harry in the Garden Center was of great help. He located the ten shrubs I had been looking for. The whole time I was on the phone with him he was patient, kind, and professional. Harry loaded up my shrubs into a basket and held them aside until I was able to drive the hour distance from my house to the store. He greeted me with a smile and helped me to the check out. Outstanding customer service! There is a Home Depot five minutes from my house, but I would drive the hour, and did, to shop at this Home depot.

Combination of shopping today. Picked up an item I ordered online yesterday as well shopping in store for other items. I used to shop primarily at a competing brand store but the superior service and knowledge of the staff has swayed me otherwise. They also seem to be around when I needed them for assistance without hovering over me. A great trait. Did not experience the out of stock issues that I have had at the other store either. Home Depot has become my primary go to for home improvement.

I went to look for several different things that Lowe’s do not carry but when I came to Home Depot and ran into a cashier named Donnicha she’s so friendly and helpful you can tell she loves her job and job title she helped me find two of the items but the last one she showed me a new way of getting it by ordering it on the website and shipping it to the store she was wonderful great service thank you

Our whole experience with purchasing our new Samsung refrigerator with very pleasant the sales rep was very informative she really knew the appliance business gave us the printout of the appliance ahead of time so we can review it and get to know the appliance before it actually delivered in our home I would highly recommend you going to Home Depot for any Appliance purchase that you may have we will definitely go back

NO not unless you Train them to be Polite to Customers

Cheap prices

helpful and knowledgable staff, cross departmental experiences and willing to help or get your project done in a timely manner with correct products or finding what you need elsewhere or with another professional

Allison in appliances is very helpful and goes above and beyond to help! Thank you Allison!

Pro desk, above and beyond helpful!!

Very clean well stocked and the employees are always very friendly and helpful!

No cashiers?? Soon no jobs? No person to person attention?

The story is always clean and usually well stocked.

I love going to this Home Depot, it has very friendly employees and I can find the things I’m looking for.

I enjoy shopping at this store there is always an associate available to help.

I love this store they have employees that do go out of their way to help

With all the upgrades employees should be retrained with customer service to learn how to do their job and be friendly and learn how to take care off us the customers

His name was Daniel I believe in the paint dept and he was awesome, quick, friendly, knowledgeable.

Definitely friendly great customer service specially cashier (Alicia) extremely friendly and outgoing

The employees there are truly amazing! Shout out to Juan, Alfred, Andy and Shane. I could not be more grateful for them and what they did for me and my family today. They helped me out and made sure I was ok and had what I needed.

Friendly and helpful staff members

Went in to get some plumbing straps was approached by a manager that argued they don't make those. First I've been a plumber for 40+ years yes they do- you carry them online. Then the cashier- was out in the aisle I walked behind her to the counter, she saw someone she knew who she waived over, turned around and saw me with my items already on the counter and insisted she would help the other man first! Both very rude and disagreeable. Customer service here sucks!

I would like to thank Samantha D28 for assistancing us in bring down the generator, and for other stuff as well, truly appreciate it. She was friendly, asked is if we needed anything else, as well as the store being clean ot was nice.

Always clean, always polite and helpful and always very informative. Can't go wrong with this location.

I would recommend this Home Depot because they are always very helpful and courteous.

The cleanest and nicest people at the Mt Vernon Home Depot

Clean store, products always in the same place, and OUTSTANDING customer service consistently.

It seems every time I visit these store the employees are not interested in helping customers, they get so involved in their projects that they wont even acknowledge you. if you happen to ask a question their favorite response is, its not my dept. come on home depot train your associates before you hand them an apron, or cross train them in their surrounding dept,

Great employees stores clean and everyone’s friendly

The customer service is excellent and they do any attempt to find the items you are needing. The store is clean and stocked. The prices are unbeatable.

I purchased a Christmas tree on 12/2/18 and was assured that it would be held for me so my husband could pick it up. Instead it was given to another customer and the store did not have any more of the noble firs to pick from. I will never purchase from Home Depot again.