#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(716)871-8427

Rental Center

(716)871-8400

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
6:00am - 9:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2100 Elmwood Ave

Buffalo, NY 14207

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 587 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (587)
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Showing 1-30 of 587 reviews
Bought four new appliances - poor delivery service
Had four new appliances delivered to my residence. Two items were scratched by the movers. They also damaged a railing in my house. I suggested removing the refrigerator doors to allow for more room prior to moving into my house. One of the movers said it’s not necessary. So instead they pushed the units through tight openings and scratched the sides and an interior hand railing.
by
    Best trip to Home Depot
    This customer chose to rate the product and not provide text.
    by
      • Recommended
      Actual people who are friendly
      North Buffalo Home Depot is amazing in much nicer than the Amherst location that I’m always going to. The staff go above and beyond, and they have failed to let me down. When they know me on a first name basis,that’s just what it’s about. It quickly made me realize that these guys remember who they are talking to. Looks like I’m saying goodbye to Amherst
      by
        • Recommended
        Clean and tidy store and easy to find what I need.
        Recently I bought two bundles of garland for the inside handrails of my apartment building, the selection is plentiful and I would suggest all to stop in and get what you need.
        by
          • Recommended
          Great experience
          Bought a great snow blower and got great deal plus free delivery!!!
          by
            • Recommended
            Its a pleasure shopping at the North Buffalo Home Depot.
            Its always a pleasure shopping here as its convenient and the staff is always friendly and helpful when needed.
            by
              • Recommended
              Great place to shop
              I just love Hime Depot and always have a pleasant experience. The employees are very helpful and everything I always want is in stock. Highly recommend Home Depot.
              by
                • Recommended
                Refrigerator
                Linda in the appliance dept did a great job
                by
                  • Recommended
                  Great Service
                  The young lady that help made my experience very memorable.
                  by
                    • Recommended
                    Good clean store
                    I go out of my way to shop at the #1234 Buffalo Home Depot. They have free crafts for the kids on some weekends. It’s a very family friendly store with a great selection.
                    by
                      Great customer service
                      From the first greeting when I walk in to the inquiries as I look for what I came to buy, I am always amazed at how consistently friendly and genuinely helpful the staff at this store is. Even when needing to do a return, I am greeted with a smile and a "no problem" and when I I can't find just the right product for my project there is always someone there to help or make suggestions on what I may need. I really appreciate this level of customer service.
                      by
                        • Recommended
                        Equipped
                        Ran in for my favorite floor. Wax ended up buying a new o cedar stand up mop system.. the associate who checked out was fast friendly, and suggested the mop that I was purchasing was a good selection
                        by
                          • Recommended
                          Helpful Staff
                          On multiple occasions, Home Depot staff has been very helpful finding items and informative.
                          by
                            • Recommended
                            Great customer service
                            Staff was kind and courteous and polite
                            by
                              • Recommended
                              None
                              Store sucks!! Service stinks
                              by
                                Excellent employee
                                I went in to HD for roller shades- stood there looking over all of my options-was asked if I needed help- then Tamecka Abrams was called. She arrived with a big smile, helped me decide, showed me other options for other windows, cut my shades perfectly, and we shared a few laughs. She was so personable, helpful and knew what she was doing! Three cheers for a woman who made my HD experience not only successful, but actually fun, as well.
                                by
                                  • Recommended
                                  Great employees
                                  I have been shopping at this Home Depot for many years and their staff have always been very friendly and helpful
                                  by
                                    • Recommended
                                    Save a plant from an early grave
                                    I purchase a lot of plants at Home depot as I am a landscape contractor. I'd say at least 10% of the plants were wilted to the point of no recovery possible. I try to get there right when a shipment is unloaded. The subcontractor taking care of the plants was busy arranging wilted plants without a thought of picking up a hose. Also they keep all there shopping carts as far away from their customers as possible. You have to go into the store or out in the parking lot to get a cart. People will buy more plants and goods if they don't have to search for a cart. Basic marketing. Check out people were great.
                                    by
                                      Customer Pick Up
                                      Everyone at the Customer Pick Up desk was busting their butts! Myself and several other customers at once were taken care of quickly and professionally without missing a beat. I greatly appreciate the effort shown in getting me in & out with my purchase as fast as possible.
                                      by
                                        • Recommended
                                        Disappointed
                                        Home Depot once again disappointed me!
                                        by
                                          Convenient
                                          Hate the self checkout lanes. No people to check your items at the register.
                                          by
                                            • Recommended
                                            All of your home improvement needs!!!
                                            Very organized, great staff fast checkout.
                                            by
                                              • Recommended
                                              Great selections in every area.
                                              It's a pleasure to shop when staff are attentive and the aisles are not crowded. I went in for a 50 cent item and spent $50.00
                                              by
                                                • Recommended
                                                Great interaction
                                                My most recent trip to this Home Depot was very positive. I need to buy some romex and found that I needed to scan a QR code to get assistance to have a cage unlocked. The employee was very quick to respond and was very helpful.
                                                by
                                                  • Recommended
                                                  Easy access.
                                                  Always has household products and hardware I need.
                                                  by
                                                    • Recommended
                                                    Home Disappointment
                                                    No matter who you ask for help at HD - all you can expect is a finger pointing where to go fetch the item. Simply disappointing every trip… the app is much more helpful but many times the item is also not where it says it is.
                                                    by
                                                      Great store
                                                      Such a great place to shop for your home needs. Helpful employees and products always in stock. Love browsing here
                                                      by
                                                        • Recommended
                                                        Please don't
                                                        Make me get into all the details of the many times this branch has disappointed me, my customers and my employees!
                                                        by
                                                          Very easy store & cooperation of the store personnel to find what you are looking for.
                                                          With the use of the homedepot.com, I was able to find the product I was looking for. It also told me the Aisle/Bay & # in stock so that I could purchase it without any trouble at all. The automated checkout was a very quick way to get in/out quickly.
                                                          by
                                                            • Recommended
                                                            Great Ryobi tool selection
                                                            Couldn't find what I was looking for and couldn't find any employee to assist locate it. The lineup of Ryobi tools they had though I guess made up for it but I'm happy this isn't my closest store
                                                            by
                                                              Showing 1-30 of 587 reviews

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