#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(716)871-8427

Rental Center

(716)871-8400

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2100 Elmwood Ave

Buffalo, NY 14207

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 586 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (586)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 586 reviews
Great shopping experience
I love browsing Home Depot to get ideas. I have had some work done by them and have been very satisfied with the work done. Courteous employees. Very knowledgeable too. Love Home Depot
by
    • Recommended
    Awesome
    Had to buy a new burner for our stove, it works great!
    by
      • Recommended
      Weary traveler refreshed by shopping experience.
      Greeted by every associate, in a kind and friendly manner, and asked if they could be of help.
      by
        • Recommended
        Michelle, A Terrific Employee
        Michelle, my Cashier, assisted me Greatly during my checkout. She was kind, friendly, and very attentive to my needs. I recommend her highly for any store positions. She is a Great Consumer Advocate.
        by
          • Recommended
          Great location for DIY
          DIY welcome Professional service ,nice layout for everything they have,easy to find
          by
            • Recommended
            The employees make the experience
            I will always shop this location because the employees are knowledgeable about the needs of their customers. Large selection of products & convenient location of store. For as busy as this location is, the store aisles/shelves are well maintained.
            by
              • Recommended
              Excellent Customer Service
              Not only i was helped inside the store they also help with my child in the store crying. It really shows employees really care for you as a person not as a consumer
              by
                • Recommended
                Great Employee at N Buffalo store #1234
                Diane at the Customer Service Desk was an exceptional help to me. She went above and beyond, knew exactly what she had to do to get me the merchandise I was looking for after a struggle for me to try and get it. She was so professional and a very nice person to take the time to help me. She is a very valuable employee to have and an asset to your store and company.
                by
                  Good customer service
                  Needed a dehumidifier and Janet helped with so much expertise and I appreciated how much she knew and helped me decide. Great customer service.
                  by
                    • Recommended
                    Happy painter
                    Dakota (Kota) in paint is very knowledgeable and very helpful. She made my perfect paint color. Thank you for that.
                    by
                      • Recommended
                      Always in stock
                      This home depot has greatly improvement and the customer service has increased to a good shopping g experience. Keep it up.
                      by
                        • Recommended
                        Literally the worst home depot in 100 miles
                        Always terrible service. Don't ever send an employee for anything, they'll be there 2 hours longer than need be because they can't ever stock a lumber dept
                        by
                          Michelle
                          Great customer service
                          by
                            • Recommended
                            Paint department was AWESOME!!!
                            Thank you Nancy for all your help! Appreciate all your knowledge was so helpful with our project!
                            by
                              • Recommended
                              So friendly!
                              Chains cut to size? Amazing!
                              by
                                • Recommended
                                simple in and out
                                Stopped in for a handful of items, and was guided through the store by multiple employees. Couldn't have been more efficient or easier!
                                by
                                  • Recommended
                                  Not a good trip to home depot
                                  They would not let us use the advertised $50 discount with a $300 gift card our daughter bought for us for $300. We were very upset considering we have spent thousands and thousands there over the last 35 years!
                                  by
                                    Everything I shopped for was available and sales associates were excellent and helpful.
                                    Love my merchandise!
                                    by
                                      • Recommended
                                      Plants and Soils
                                      I bought 2 Umbrellas trees ,2 Tiger tongues trees , still very healthy.
                                      by
                                        • Recommended
                                        alot of years
                                        been going there for a good product and people who know where stuff is.
                                        by
                                          • Recommended
                                          Great experience
                                          Had a great experience there today! The worker Anthony from home and garden was so so nice to me and helped me so so much! Thankyou Anthony!!!
                                          by
                                            Thank you
                                            Great customer service & professional workers
                                            by
                                              • Recommended
                                              Barbara is Fantastic!
                                              I bought a speaker and it is fantastic! The sound quality is great! The customer service was also fantastic!!
                                              by
                                                • Recommended
                                                Christmas decor
                                                Everyone I encountered while at this home depot was so professional, helpful and kind. My children love the Chris decor we purchased!
                                                by
                                                  Great Employees
                                                  The pro desk and the customer service desk employees are the best they are always so delightful Pleasant and willing to help. Especially the protest Jason Justin and Bob are three great guys who are always willing to go the extra mile. Thank you gentlemen. I will definitely be shopping there again very soon.
                                                  by
                                                    • Recommended
                                                    Shopping experience
                                                    The employees at this home Depot are very friendly and efficient. Also very helpful. I would definitely shop here again.
                                                    by
                                                      • Recommended
                                                      The worst store in WNY don’t shop here
                                                      Stock said 4 blowers in stock. Associate looked in overhead for 2min and said guess we don’t have them. Said must’ve been stolen. Went to get the next model up for 50$. Asked if they could do anything on the price due to this. Was scoffed and and rudely told no. Used to work for HD years ago. I guess this policy must’ve changed. Used to give discounts like this to help make customers happy. Associate didn’t even take an orange ladder over to check the packed, double deep stacked overhead. So clearly didn’t want to help. Short woman with black hair and nose piercing. Avoid her at all costs, very rude and unhelpful. As a former Home Depot associate, I’m sad to see how the helpfulness of staff has gone down hill. Also location says now 3 in stock, so there must’ve been one there. This HD can learn from Williamsville, Amherst and Niagara Falls locations. Never had issues at these locations.
                                                      by
                                                        Can a leader in business lead us to the future
                                                        Home depot is an enormously successful corporation. Their footprint on planet earth is enormous. As the planet is an intricate web of life, we need industry leaders to spear the efforts to avoid catastrophic Climate Change and extinction of civilization due to greed and over extraction of the most fragile and precious resources.
                                                        by
                                                          • Recommended
                                                          My NORTH BUFFALO HOME CEPOT
                                                          I just love the friendly people at this Home Depot.
                                                          by
                                                            Great Experience!
                                                            Great help from all employees that I dealt with. It was a quick and pleasant experience.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 586 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              2065 Niagara Falls Blvd

                                                              Amherst, NY 14228

                                                              5.05 mi

                                                              Pro Service Desk

                                                              (716)639-2405

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              300 Thruway Plaza Dr

                                                              Cheektowaga, NY 14225

                                                              6.28 mi

                                                              Rental Center

                                                              (716)897-7400

                                                              Pro Service Desk

                                                              (716)897-7404

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              4139 Transit Rd

                                                              Williamsville, NY 14221

                                                              9.54 mi

                                                              Rental Center

                                                              (716)635-0400

                                                              Pro Service Desk

                                                              (716)635-0425

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm