Reviews for Orion Township #2743

Mostly everything was easy to find friendly staff great experience

Even the kids gathering carts smile and are friendly.

please watch your receipts -- over charged by advertised price on items

Great Store to shop at and the staff is very helpful.

Great employees - always most helpful

Best Home Depot around! Lots of friendly employees that are ready to help!

This store is worth the drive for me. I drive 25 miles to get there and ALWAYS have THE BEST SERVICE! This store has everything and the employees are very down home professionals!! Made me feel like I was the only customer

Great employee's offering great customer service.

Friendly staff. I was very grateful to the customer service woman that answered the phone. She went above and beyond to check the stock to make sure it was there before I made a trip. Sometimes the products are not in the store, even when the inventory says it is. I had called her from another store because that had already happened.

This Home Depot store (Lake Orion) is great. Always well-stocked with friendly, helpful staff. Received especially awesome customer service on my last visit from Jacob VB - super nice and courteous. Really went out of his way to make sure my questions were answered and that I had everything I needed. He definitely understands the importance of “customers first”. Certainly refreshing to see.

The store associates were very friendly. Anytime we crossed paths, we were always asked if help was needed. The store is neat and clean, and the selection of products is better than the store off Brown Road.

Great selection, awesome customer service and professionalism in every way, thank you to all for your help.

Staff was argumentative, barely helpful and had no idea where the "in-stock" items were...will not visit this store again.

Pamela does an excellent job in the window covering department! She is very patient, very knowledgeable, and doesn't rush the process. You can really tell that this store is focusing on customer relations/satisfaction. I generally love Home Depot but, this has been my favorite Home Depot experience to date. I will definitely use this store now as my home store.

This location has always had exceptional customer service! Its obvious that like all the big box stores that the company is cutting hours and employees to get the sales for the stock holders. As a result the employees that are on the floor are overloaded with work and finding help is near impossible now.

Always employees are there to help find items needed!

Danielle rocks! Super helpful to us.

I can generally find most any items I'm looking for at this Home Depot- The prices are reasonable and very competitive- Any time I have needed to return anything, the return process has been easy and efficient- I have always found the staff to be helpful, friendly and knowledgable, regardless of whichever department I'm in- I can't think of an unsatisfactory experience I've had there.

Store is always neat and clean and well labeled. Employees are friendly and knowledgeable about their store.

What ever your project is Home Depot has exactly what you need.

Zahir was a great help when shopping at this location. Before checking out I expressed how I couldn’t find more of a product I needed. He offered to check inventory levels, called somebody in the department to assist me, followed up when he saw me pass by while waiting for the item, and even assisted me at check out. Staff overall friendly, store clean, and Employee Zahir went above and beyond with customer service.

This Auburn Hills Home Depot has a family vib....love this place. They offer to help you check out and always have someone available to answer questions or find things. The Best,

This is my go-to store for everything for home improvement. Danielle and Karla in the flooring department were great on my last visit and helped me schedule a flooring install in my home. They even helped to expedite an installation date for me.

It's fine for the stuff you need, and better than competitors sometimes, but I really wish you would stop printing the receipts. My first attempt at this review was rejected, and if this one gets rejected as well, I will stop shopping here as my needs can be met with other home improvement stores. You can do better than this people. Try to not kill the trees and stop printing receipts. that was the intention of emailed receipts int he first place!

Rex Moorhouse (Appliance Specialist) Saved me I needed a Gas dryer before Thanks giving. He found me one in the store . I would have had to wait 10 days for one to be sent to my house. I walked out of the store with a sale. Kids are coming home home, my dryer died . He listen to me and totally help me out.

I purchased Christmas lights David helped me. He is great The Lake Orion Store is the best store for helpful employees. Your guys are great.

I needed a new set of locks for my house. Duane in hardware looked at pics of my doors and showed me exactly what I needed. Then, to make sure I wouldn't need one key to open all doors, he rekeyed one the locks! For free! He did this very quickly all while helping other customers.

The store was very clean and the staff in the garden department were exceptional. A team member went out of his way to help me find the products I was looking for and even loaded everything into my car. I will definitely be shopping at this Home Depot in the future.

Organized inventory , and for us always have an employee available in a short order to assist us with pleasant attitudes.

Best customer service you will get. If you want undivided attention and someone who really listens and will not leave your side until you are satisfied, look for Dwayne over by keys, he will help you with anything. look for Mike over in the tile or Mr. Brown.